All resolved complaints

Showing items 61 to 80 of 387

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-083	unnecessary delay along the corridore	2018-02-13	Ghana: At Fulfuso	Burkina Faso	Resolved 2018-02-13	View
Complaint:	The driver was kept for not having all the weighing certificates
Resolution status note:	The was released after the discusasion
NTB-000-084	Negligence	2018-02-15	Ghana: Before Barbator	Burkina Faso	Resolved 2018-02-15	View
Complaint:	The driver was kept because the name on the pass doesn't tally with his name. This was due to the fact that the driver who was driving the vehicle fell sick after the pass had been issued and could not continue the journey.
Resolution status note:	Few minutes later, the driver was released.
NTB-000-085	8.4. Transport related corruption	2018-02-18	Ghana: Entrance Buipe	Burkina Faso	Resolved 2018-02-18	View
Complaint:	Drivers, about 4 were stopped and asked by the police to GH 5.00 each
Resolution status note:	After about 5 minutes the drivers were released.
NTB-000-086	unnecessary delay along the corridor	2018-02-20	Ghana: At Asankare barrier	Burkina Faso	Resolved 2018-02-20	View
Complaint:	The driver was kept at the police post because he overtook one police patrol car. The said patrol unit asked the officers at the to stop the driver.
Resolution status note:	After discussion with the police, the driver was released
NTB-000-087	8.4. Transport related corruption	2018-02-23	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-02-23	View
Complaint:	The driver called because he was kept by the police saying that his carte grise has expired since 18th January 2018.
Resolution status note:	While still speaking to the police, the driver was given his documents to continue his journey.
NTB-000-088	Physical harassment on the corridor	2018-02-23	Ghana: Entrance Kitampo	Burkina Faso	Resolved 2018-02-23	View
Complaint:	The called because he was being physically harassed by the police.
Resolution status note:	The driver was released right after discussion with the police.
NTB-000-089	8.4. Transport related corruption	2018-02-28	Ghana: Exit Tamale	Burkina Faso	Resolved 2018-02-28	View
Complaint:	The driver called because they were three drivers kept by the police without any explanation
Resolution status note:	The drivers were immediately released
NTB-000-090	8.4. Transport related corruption	2018-02-28	Ghana: Exit Wa	Burkina Faso	Resolved 2018-02-28	View
Complaint:	Four trucks were maintained at the exit of Wa for not paying GH 5.00.
Resolution status note:	The drivers were released without paying money
NTB-000-092	8.4. Transport related corruption	2018-03-01	Ghana: Exit Techman	Burkina Faso	Resolved 2018-03-01	View
Complaint:	The driver was asked by the police to pay GH 5.00 without any explanation.
Resolution status note:	Two minutes later the driver was released without checking the tools the police were requesting for.
NTB-000-093	8.4. Transport related corruption	2018-03-01	Ghana: Yapei	Burkina Faso	Resolved 2018-03-01	View
Complaint:	Six trucks were stopped and asked to pay Gh 5.00 each.
Resolution status note:	Drivers were released immediately
NTB-000-094	8.4. Transport related corruption	2018-03-01	Ghana: At 5 km from Hamele	Mali	Resolved 2018-03-01	View
Complaint:	The driver was asked by the police to pay GH 5.00
Resolution status note:	The driver was immediately released
NTB-000-095	8.4. Transport related corruption	2018-03-01	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-03-01	View
Complaint:	The driver was stopped and asked to pay GH 15.00 without any explanation.
Resolution status note:	Immediately the driver called back to confirm his release
NTB-000-096	8.4. Transport related corruption	2018-03-05	Ghana: Techiman	Burkina Faso	Resolved 2018-03-05	View
Complaint:	Police stopped the driver and asked him to pay GH 5.00.
Resolution status note:	After the check, the driver was released.
NTB-000-097	Unnecessary delay on the corridor	2018-03-07	Ghana: Entrance Kintampo	Burkina Faso	Resolved 2018-03-07	View
Complaint:	The driver called because he was kept at a check point without any explanation.
Resolution status note:	Few minutes later, the driver called to confirm his release
NTB-000-100	8.4. Transport related corruption	2018-03-15	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-03-15	View
Complaint:	The driver called because the police asked him to pay money even though there was no problem with his papers.
Resolution status note:	GSA staff told the police that the driver had all the items they asked except the fire extinguisher. Then the police said in that case they would allow the driver to go since this is a minor offense. The driver was released immediately after this discussion.
NTB-000-101	8.4. Transport related corruption	2018-03-15	Ghana: Entrance Techiman	Burkina Faso	Resolved 2018-03-15	View
Complaint:	The drivers three (3) were kept without any explanation and were later told they would sleep there if they don't pay GH 5.00.
Resolution status note:	The drivers were immediately released
NTB-000-102	8.4. Transport related corruption	2018-03-15	Ghana: Exit Techiman	Burkina Faso	Resolved 2018-03-15	View
Complaint:	The driver was stopped and asked to pay GH10.00 despite the fact that his papers a were ok.
Resolution status note:	The driver was released right away
NTB-000-103	8.4. Transport related corruption	2018-03-17	Ghana: Exit Techiman	Burkina Faso	Resolved 2018-03-17	View
Complaint:	The driver was kept at a police check without being told what the problem was. He was later asked by the police to pay GH 10.00
Resolution status note:	After presentation of the items required by the police, the driver was released
NTB-000-104	8.4. Transport related corruption	2018-03-24	Ghana: After Tamale	Burkina Faso	Resolved 2018-03-24	View
Complaint:	Two drivers were pursued and stopped by the police. The police claimed they failed to stop.
Resolution status note:	after the discussion the drivers were released
NTB-000-105	8.4. Transport related corruption	2018-04-04	Ghana: Babela	Burkina Faso	Resolved 2018-04-04	View
Complaint:	Seven (7) trucks coming from Burkina to Takoradi were stopped and asked to pay GH 5.00 each even though there was no problem with their papers.
Resolution status note:	Two minutes later, the driver called to confirm their release

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