All resolved complaints

Showing items 421 to 425 of 425

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-495	Police delay and extortion	2025-12-17	Ghana: Police barrier between Nasia and Pong Tamale	Burkina Faso	Resolved 2025-12-17	View
Complaint:	The Police stopped about seven (7) tanker drivers, checked their documents and equipment. The Police claimed the drivers first aid boxes did not have all the required items, therefore requested that they paid GH 100.00 each.
Resolution status note:	The drivers were released
NTB-000-497	Police delay	2026-01-21	Ghana: Police Pong Tamale	Burkina Faso	Resolved 2026-01-21	View
Complaint:	The driver got to the barrier but crossed it before stopping. Due to that the police decided to delay him as a way of punishment.
Resolution status note:	Few moments after GSA's discussion with the Police, the driver called to confirm his release.
NTB-000-498	Police delay & extortion	2026-01-21	Ghana: Police barrier (between Nasia & Pong Tamale)	Burkina Faso	Resolved 2026-01-21	View
Complaint:	The driver got to the barrier, stopped to submit his papers to the Police. He was asked by one of the officers to cross the barrier and park well, but the driver objected. The objection was as a result that some officers will intentionally ask you to cross and park but blame you of failed to stop, reported the driver. The driver also stated that the Police requested for money saying without it they would not release him.
Resolution status note:	Driver was released
NTB-000-499	Police delay	2026-01-23	Ghana: Police entrance Tamale	Burkina Faso	Resolved 2026-01-23	View
Complaint:	The Police stopped and delayed him the driver for almost 3 hours because the driver wanted to cross the barrier before parking.
Resolution status note:	Few minutes later, the driver called to confirm his release.
NTB-000-500	Police harassment and handcuffing	2026-01-23	Ghana: Police barrier between Bamboe and Wenchi	Burkina Faso	Resolved 2026-01-23	View
Complaint:	The driver got to the Police barrier and submitted his documents. The police jumped into the truck for a search and found a less than a pack of cigarette. The Police then handcuffed the driver and asked him to enter their car. This compelled the driver to report to GSA.
Resolution status note:	Few minutes after GSA's intervention, the driver called to confirm his release.

<< Previous 1 2 3...18 19 20 21 22 Next >>

Display:

Borderless Alliance West Africa
Tel: +233 302 762696
E-mail: info@borderlesswa.com
Website: http://borderlesswa.com