Complaint

Complaint number
NTB-000-515  
NTB Type
Other type: Police delay  
Complaint
The Police sopped about seven (7) trucks insisted on checking their first aid box. Upon checks, the Police discovered that some of the boxes did not have some items. The Police suggested that drivers go to town and get those items before they allow them to proceed with their journey.  
Status note
Drivers were released after GSA's intervention  
Progress update note
When called, GSA asked the driver to give the police few minutes.
About 10 minutes later GSA called to speak to the Police. The Police narrated exactly what the driver earlier told GSA.

GSA took the opportunity to explain the implications of delaying these drivers, clarifying that, that does not give driver any right to violate the country's laws. GSA however stressed that in the event where the issues are minor, the Police should advise the drivers and let them go.

GSA also assured the Police that they would factor the issue of the first aid box and its importance in their next sensitisation programme for Haulers of International Cargo.  
Policy or regulatory NTB
No 
Location
Ghana: Police, Pong Tamale (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2026-05-13  
Status
Resolved  
Date of resolution
2026-05-13  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2026-05-13 15:48  
Modified
2026-05-13 15:55