Complaint

Complaint number
NTB-000-501  
NTB Type
Other type: Police Delay  
Complaint
The driver coming back from Burkina Faso stopped at the barrier, and the police climbed the truck checks. Upon finding a packet of cigarette, the police delayed the driver for morfe than 2 hours.  
Status note
Few minutes after GSA's intervention, the driver was released.  
Progress update note
The driver reported the issue to GSA. GSA engaging the police was told that the driver was not cooperating with the police. However, the police assured GSA to release the driver after asking GSA to caution him.

GSA then advised the driver to always comply with police instructions to avoid issues with them.  
Policy or regulatory NTB
No 
Location
Ghana: Police Nasia (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2026-03-09  
Status
Resolved  
Date of resolution
2026-03-09  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2026-03-09 18:09  
Modified
2026-03-09 18:10