Complaint

Complaint number
NTB-000-516  
NTB Type
Other type: Police delay  
Complaint
A Police patrol team stopped the driver and demanded that he pays GH 100.  
Status note
The driver was released  
Progress update note
When called, GSA requested to speak to the Police. The Police claimed the goods were not transit because there was no tracking device nor the ECOWAS Inter-State Road Transit sticker.

GSA then took the opportunity to explain to the Police that these goods are export from Factories and warehouse in Ghana to Burkina Faso. GSA further clarified that once there is a Customs document covering the goods, they can legally be carried through.

The Police were uncooperative upon all the explanations. Then GSA requested to join their focal person at the Police Head Quarters for their intervention.
It was at that point that the Police released the driver's documents to him.  
Policy or regulatory NTB
No 
Location
Ghana: Police Sawla (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2026-05-13  
Status
Resolved  
Date of resolution
2026-05-13  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2026-05-14 10:45  
Modified
2026-05-14 10:49