Complaint

Complaint number
NTB-000-502  
NTB Type
Other type: Police delay and attempt of extortion  
Complaint
The driver's brake failed and he could not stop before the police barrier. He had to dodge the barrier before stopping. The police therefore seized his papers and requested for an unspecified amount.  
Status note
The driver's documents were released  
Progress update note
The driver reported to GSA seeking assistance. GSA speaking to the Police was told that the driver broke the barrier due to the failure of the truck's brake.

The driver on the other hand objected to breaking the barrier.

While the driver was waiting for the mechanic to come GSA continued discussing with the police for the release of the driver as soon as the repair work is done.

Few minutes after the GSA's intervention, the police released the driver's documents so that he could continue the journey after repairing the truck.  
Policy or regulatory NTB
No 
Location
Ghana: Police after Dawadawa (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2026-03-11  
Status
Resolved  
Date of resolution
2026-03-11  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2026-03-12 10:26  
Modified
2026-03-12 10:29