All resolved complaints

Showing items 281 to 300 of 387

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-136	8.4. Transport related corruption	2018-05-17	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-17	View
Complaint:	Seven truck drivers were stopped and asked by the police to pay GH 5.00 each
Resolution status note:	Few minutes after GSA staff's attempt to speak to the police, the driver called to confirm his release.
NTB-000-135	8.4. Transport related corruption	2018-05-17	Ghana: Adome bridge	Togo	Resolved 2018-05-17	View
Complaint:	The driver returning from Togo was stopped at Adome Bridge by the police and asked to pay GH 30.00.
Resolution status note:	About five (5) minutes later, the driver called to confirm his release.
NTB-000-133	8.4. Transport related corruption	2018-05-17	Ghana: 40 kilometres to Wa	Burkina Faso	Resolved 2018-05-17	View
Complaint:	The drivers (three /3 trucks) were stopped and asked by the police to pay Gh 5.00 each.
Resolution status note:	the driver was released immediately after GSA staff spoke to the police.
NTB-000-132	8.4. Transport related corruption	2018-05-17	Ghana: Entrance Buipe	Burkina Faso	Resolved 2018-05-17	View
Complaint:	The driver coming from Takoradi was stopped and asked by the Police to pay GH 1.00.
Resolution status note:	Immediately after the discussion the driver was released.
NTB-000-131	8.4. Transport related corruption	2018-05-16	Ghana: Sogola	Burkina Faso	Resolved 2018-05-16	View
Complaint:	The driver was stopped and asked to pay GH5.00.
Resolution status note:	Two minutes after this discussion, the driver called to confirm his release.
NTB-000-130	8.4. Transport related corruption	2018-05-15	Ghana: Exit Buiupe	Burkina Faso	Resolved 2018-05-15	View
Complaint:	The driver was kept by the police for not paying GH 5.00
Resolution status note:	Two minutes after the driver called back to confirm his release.
NTB-000-129	8.4. Transport related corruption	2018-05-14	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-14	View
Complaint:	The driver going to Burkina Faso has been kept at the checkpoint for more than one hour and asked to pay GH 5.00 without any explanation.
Resolution status note:	Five minutes later, the driver called to confirm his release.
NTB-000-128	8.4. Transport related corruption	2018-05-12	Ghana: Exit Bamboye	Burkina Faso	Resolved 2018-05-12	View
Complaint:	The drivers were asked by the police to pay GH 5.00 each.
Resolution status note:	The police threw the papers at the drivers and asked them to leave
NTB-000-127	8.4. Transport related corruption	2018-05-11	Ghana: 16 km from Wa	Burkina Faso	Resolved 2018-05-11	View
Complaint:	The convoy of the twelve trucks was again stopped and asked to pay GH 5.00 each.
Resolution status note:	The drivers were released immediately
NTB-000-126	8.4. Transport related corruption	2018-05-11	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-11	View
Complaint:	The Driver who is part of the convoy of the twelve trucks complained that they were being harassed physically for not paying GH 5.00 to the police.
Resolution status note:	The drivers were released right after GSA staff spoke to the police
NTB-000-125	8.4. Transport related corruption	2018-05-11	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-11	View
Complaint:	The convoy of the twelve trucks was asked by the police to pay GH 5.00 each and was kept for more than one hour.
Resolution status note:	Few minutes after the discussion between GSA staff and the officer, the driver was released
NTB-000-124	8.4. Transport related corruption	2018-05-10	Ghana: Nandom	Burkina Faso	Resolved 2018-05-10	View
Complaint:	Twelve other trucks were also stopped at Nandom and the drivers were asked to pay GH 5.00 each.
Resolution status note:	About twenty minutes later the drivers were released
NTB-000-123	8.4. Transport related corruption	2018-05-10	Ghana: Exit Wa	Burkina Faso	Resolved 2018-05-10	View
Complaint:	Twelve trucks were stopped at the exit of Wa and asked by the police to pay GH 5.00 each even though they have their papers on point. They were kept there for more than two hours.
Resolution status note:	Thirty minutes later, the drivers were given their papers to continue their journey
NTB-000-122	8.4. Transport related corruption	2018-05-10	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-10	View
Complaint:	Twelve trucks were stopped by the police and asked to GH 5.00 each even though there was no prblem with their papers.
Resolution status note:	Thank to GSA staff's intervention, the drivers were released without paying any money
NTB-000-121	8.4. Transport related corruption	2018-05-05	Ghana: 40 kilometers after Tamale	Burkina Faso	Resolved 2018-05-05	View
Complaint:	The driver got to a police check point where there was no police officer. At the next check point, the driver was stopped and accused for failing to stop.
Resolution status note:	Right after the apology, the driver was released.
NTB-000-119	Accident	2018-05-02	Ghana: Abofour	Burkina Faso	Resolved 2018-05-03	View
Complaint:	The driver called because one of his truck tires came out and hurt some two men.
Resolution status note:	After the test of the truck the police made copies of the driver's international licence and his carte grise internationale and released him.
NTB-000-118	8.2. Administrative (Border Operating Hours, delays at border posts, etc.)	2018-04-27	Ghana: Entrance Techiman	Burkina Faso	Resolved 2018-04-27	View
Complaint:	The driver was being prosecuted to report to Techiman court because he does not have fire extinguisher and the truck also doesn't have the sticker with the writing "long vehicle"
Resolution status note:	Thank to the intervention of our focal persons, the driver was released. This was confirmed by the driver himself
NTB-000-117	8.4. Transport related corruption	2018-04-26	Ghana: After Tamale bridge	Burkina Faso	Resolved 2018-04-26	View
Complaint:	The police asked the driver to pay GH 5.00 even though all paers are ok
Resolution status note:	The driver was released right after the discussion with the officer
NTB-000-116	8.4. Transport related corruption	2018-04-25	Ghana: Entrance Nandom	Burkina Faso	Resolved 2018-04-25	View
Complaint:	The drivers got to the check point and asked to pay GH 5.00, else they will not be allowed to go.
Resolution status note:	After few minutes, the driver called to confirm their release without paying any money.
NTB-000-115	unnecessary delays on the corridor	2018-04-24	Ghana: Entrance Techiman	Burkina Faso	Resolved 2018-04-24	View
Complaint:	Four drivers coming back from Burkina Faso, carrying cashew nut were stopped for check. For about 30 min they have been kept there.
Resolution status note:	It took the intervention of the last officer to release the drivers. This was confiemed by the truck owner Zacharie Ouedraogo.

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