All resolved complaints

Showing items 261 to 280 of 347
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-114 Misunderstanding in implementing regulation 2018-04-18 Ghana: Kumasi Axle Load Burkina Faso Resolved
2018-04-18
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Complaint: Due to the fault on the motorway's Axle Load, the driver couldn't weigh the truck. On his arrival at Nsawam, he weighed and had two (2) tons excess. He was therefore fined GH 200.00. Now when the driver got to Kumasi, the operator was asking him to pay another GH 200.00.  
Resolution status note: As the Regional Coordinator said, after hearing the operator, he ordered that the driver should be released. So the driver called later to confirm his release  
NTB-000-113 Police harassment on the corridor 2018-04-16 Ghana: 20km before Banboye (from Burkina) Burkina Faso Resolved
2018-04-16
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Complaint: The police pursued a driver and when he stopped the started beating him, just because the driver said he'll not get down from the vehicle. The in-charge certain carporal Ofori odered that the driver should be handcuffed together with the mate. They put both of them in their car to somwhere in the middle of the road (bush).  
Resolution status note: The driver called arround 12 noon to confirm his release.  
NTB-000-112 Harassment and corruption on the corridor 2018-04-12 Ghana: Hamele Immigration post Burkina Faso Resolved
2018-04-12
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Complaint: A mate was beaten and locked up by the immigration officers. Just because the mate mistakenly went to their office instead of the Burkina immigration to prepare some documents for the truck.  
Resolution status note: From morning, The mate had been in the immigration Custody till 4:54 in the evening before the driver called to confirm their release. But the immigration officers kept the money which was given the mate ( 5000FCFA) before releasing them  
NTB-000-111 8.4. Transport related corruption 2018-04-12 Ghana: Entrance Tamale Burkina Faso Resolved
2018-04-12
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Complaint: The driver was kept at the check point for not paying GH 1.00 to the police  
Resolution status note: while GSA staff was speaking with the police, the driver was given his papers to continue his journey  
NTB-000-110 Delay along the corridor 2018-04-12 Ghana: Dawa Burkina Faso Resolved
2018-04-12
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Complaint: The driver carrying cattle got to the check point. The collected his papers and told him he took overload because there were three (3) people in the cabinet with the driver.  
Resolution status note: Few minutes later, the driver called to confirm his release.  
NTB-000-109 Miscommunication 2018-04-11 Ghana: Entrance Tamale Burkina Faso Resolved
2018-04-11
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Complaint: The driver called because they (2) were pursued and stopped by the police.  
Resolution status note: Five minutes later, the driver called to confirm their release.  
NTB-000-106 8.4. Transport related corruption 2018-04-04 Ghana: Customs (between Navrogo and Bolga) Burkina Faso Resolved
2018-04-04
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Complaint: The Customs asked the driver to pay GH 20.00 for the empty container he was carrying.  
Resolution status note: About two minutes later,the driver was given his papers to continue his journey.  
NTB-000-105 8.4. Transport related corruption 2018-04-04 Ghana: Babela Burkina Faso Resolved
2018-04-04
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Complaint: Seven (7) trucks coming from Burkina to Takoradi were stopped and asked to pay GH 5.00 each even though there was no problem with their papers.  
Resolution status note: Two minutes later, the driver called to confirm their release  
NTB-000-104 8.4. Transport related corruption 2018-03-24 Ghana: After Tamale Burkina Faso Resolved
2018-03-24
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Complaint: Two drivers were pursued and stopped by the police. The police claimed they failed to stop.  
Resolution status note: after the discussion the drivers were released  
NTB-000-103 8.4. Transport related corruption 2018-03-17 Ghana: Exit Techiman Burkina Faso Resolved
2018-03-17
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Complaint: The driver was kept at a police check without being told what the problem was. He was later asked by the police to pay GH 10.00  
Resolution status note: After presentation of the items required by the police, the driver was released  
NTB-000-102 8.4. Transport related corruption 2018-03-15 Ghana: Exit Techiman Burkina Faso Resolved
2018-03-15
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Complaint: The driver was stopped and asked to pay GH10.00 despite the fact that his papers a were ok.  
Resolution status note: The driver was released right away  
NTB-000-101 8.4. Transport related corruption 2018-03-15 Ghana: Entrance Techiman Burkina Faso Resolved
2018-03-15
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Complaint: The drivers three (3) were kept without any explanation and were later told they would sleep there if they don't pay GH 5.00.  
Resolution status note: The drivers were immediately released  
NTB-000-100 8.4. Transport related corruption 2018-03-15 Ghana: Entrance Tamale Burkina Faso Resolved
2018-03-15
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Complaint: The driver called because the police asked him to pay money even though there was no problem with his papers.  
Resolution status note: GSA staff told the police that the driver had all the items they asked except the fire extinguisher. Then the police said in that case they would allow the driver to go since this is a minor offense.

The driver was released immediately after this discussion.
 
NTB-000-097 Unnecessary delay on the corridor 2018-03-07 Ghana: Entrance Kintampo Burkina Faso Resolved
2018-03-07
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Complaint: The driver called because he was kept at a check point without any explanation.  
Resolution status note: Few minutes later, the driver called to confirm his release  
NTB-000-096 8.4. Transport related corruption 2018-03-05 Ghana: Techiman Burkina Faso Resolved
2018-03-05
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Complaint: Police stopped the driver and asked him to pay GH 5.00.  
Resolution status note: After the check, the driver was released.  
NTB-000-095 8.4. Transport related corruption 2018-03-01 Ghana: Entrance Tamale Burkina Faso Resolved
2018-03-01
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Complaint: The driver was stopped and asked to pay GH 15.00 without any explanation.  
Resolution status note: Immediately the driver called back to confirm his release  
NTB-000-094 8.4. Transport related corruption 2018-03-01 Ghana: At 5 km from Hamele Mali Resolved
2018-03-01
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Complaint: The driver was asked by the police to pay GH 5.00  
Resolution status note: The driver was immediately released  
NTB-000-093 8.4. Transport related corruption 2018-03-01 Ghana: Yapei Burkina Faso Resolved
2018-03-01
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Complaint: Six trucks were stopped and asked to pay Gh 5.00 each.  
Resolution status note: Drivers were released immediately  
NTB-000-092 8.4. Transport related corruption 2018-03-01 Ghana: Exit Techman Burkina Faso Resolved
2018-03-01
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Complaint: The driver was asked by the police to pay GH 5.00 without any explanation.  
Resolution status note: Two minutes later the driver was released without checking the tools the police were requesting for.  
NTB-000-090 8.4. Transport related corruption 2018-02-28 Ghana: Exit Wa Burkina Faso Resolved
2018-02-28
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Complaint: Four trucks were maintained at the exit of Wa for not paying GH 5.00.  
Resolution status note: The drivers were released without paying money  
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