All resolved complaints

Showing items 341 to 360 of 387

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-067	8.4. Transport related corruption	2018-01-30	Ghana: Fulfulso	Burkina Faso	Resolved 2018-01-30	View
Complaint:	The driver was asked by the police to pay GH 500.00. This was because there had been a transfer of the goods into another truck and the current truck number does not tally with the weighing certificate.
Resolution status note:	Few minutes later the driver called to confirm his release
NTB-000-066	8.4. Transport related corruption	2018-01-30	Ghana: Entrance Kumasi	Burkina Faso	Resolved 2018-01-30	View
Complaint:	The driver was asked to GH 50.00 even though his papers were on point
Resolution status note:	The driver was released few minutes later.
NTB-000-065	8.4. Transport related corruption	2018-01-29	Ghana: Exit Techiman	Burkina Faso	Resolved 2018-01-29	View
Complaint:	The driver was stopped for check. After checking the police asked him to pay GH 5 even though there was no problem with his documents. Due to this he was kept for about an hour.
Resolution status note:	One minute later the driver called to confirm his release
NTB-000-064	8.4. Transport related corruption	2018-01-28	Ghana: Tamale South	Burkina Faso	Resolved 2018-01-28	View
Complaint:	The driver was delayed without explanation for about one hour.
Resolution status note:	Few minutes after talking to the officer, the driver was released.
NTB-000-063	7.6. Lack of information on procedures (or changes thereof)	2018-01-20	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-01-20	View
Complaint:	The driver called because he was pursued by the Police for failing to stop.
Resolution status note:	About two minutes later, the driver called to confirm his realse
NTB-000-062	8.4. Transport related corruption	2018-01-17	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-02-17	View
Complaint:	The driver was kept at the barrier for not paying GH 5 to the police.
Resolution status note:	GSA asked the police not to delay the driver just because another driver complained about him. THis will help promote the free movement along the corridor for competitiveness. Right after this discussion, the driver called to confirm his release.
NTB-000-061	8.4. Transport related corruption	2017-12-20	Ghana: Kumasi Tech	Burkina Faso	Resolved 2017-12-20	View
Complaint:	Five drivers were stopped and after collecting their papers, the police asked them to follow them to their station. On their arrival they were told that the height of their trucks is more than 4,5 therefore they had to pay GH 200.00 each.
Resolution status note:	Few minutes after the feedback from the police Head Quarters, one driver called to confirm their release
NTB-000-060	7.6. Lack of information on procedures (or changes thereof)	2017-12-12	Ghana: AT Tumu	Burkina Faso	Resolved 2017-12-13	View
Complaint:	A vehicle knocked the driver's truck from behind and they have been kept at Tumu police station for two days without any explanation
Resolution status note:	ON the 13th December 2017, that is the following day the driver called to confirm his release.
NTB-000-059	8.4. Transport related corruption	2017-12-09	Ghana: Juaso	Burkina Faso	Resolved 2017-12-09	View
Complaint:	The driver called GSA staff because he was asked by the police to some money even though there was nothing wrong with his papers.
Resolution status note:	After GSA staff's discussion with the police, the driver was released.
NTB-000-058	8.4. Transport related corruption	2017-12-06	Ghana: Exit Wa	Burkina Faso	Resolved 2017-12-06	View
Complaint:	The driver was asked to pay some unspecified money even though his papers were on point:
Resolution status note:	GSA staff spoke to a certain officer Bismark who claimed the driver parked in the middle of the road whiles bringing his papers for check: GSA staff told the police that the driver would be advised on that matter: Immediately after this discussion, the driver was released:
NTB-000-057	7.6. Lack of information on procedures (or changes thereof)	2017-09-23	Ghana: Tema	Burkina Faso	Resolved 2017-09-23	View
Complaint:	Driver called after an accident to know the procedures to follow.
NTB-000-056	8.4. Transport related corruption	2017-10-26	Ghana: Tema	Burkina Faso	Resolved 2017-10-26	View
Complaint:	Driver called because he was accused of failing to stop. According to the driver there was no barrier and the police officer suddenly appeared on the road so he didn't see them and his speed didn't allow him stop. He claimed he was beaten by a military man who was working with the police
NTB-000-055	7.6. Lack of information on procedures (or changes thereof)	2017-11-20	Ghana: Tamale South	Burkina Faso	Resolved 2017-11-20	View
Complaint:	Driver was stopped and delayed at the exit of Tamale because he had a stamp on the weighing certificate from the Jema weighing bridge.
NTB-000-054	8.4. Transport related corruption	2017-11-16	Ghana: Accra	Burkina Faso	Resolved 2017-11-16	View
Complaint:	Driver coming back from Burkina was kept for more than one hour at the exit of Kintampo and asked to pay 200.00gh just because the truck does not have a reflecter.
NTB-000-053	8.4. Transport related corruption	2017-08-11	Ghana: Tema	Burkina Faso	Resolved 2017-08-11	View
Complaint:	The driver was asked to pay 5gh even though his papers were correct.
NTB-000-052	8.4. Transport related corruption	2017-08-11	Ghana: Accra	Burkina Faso	Resolved 2017-08-11	View
Complaint:	Driver transporting cows was stopped just before Babator and asked to pay an amoutof money before being allowed to continue. He claimed they were also asked to pay an amount of 2,500.00 gh at the Paga border.
NTB-000-051	7.6. Lack of information on procedures (or changes thereof)	2017-07-11	Ghana: Tema	Burkina Faso	Resolved 2017-07-11	View
Complaint:	Driver was asked to pay 100gh because Jema weigh bridge operators stamped on his weighing certificate.
NTB-000-050	8.4. Transport related corruption	2017-06-11	Ghana: Paga	Burkina Faso	Resolved 2017-06-11	View
Complaint:	The driver called because they were about 27 trucks stopped at the border from the previous day. They gave their papers to customs who handed them to the goro boys. The goro boys were asking the drivers to pay 10 000F CFA per truck.
NTB-000-049	8.4. Transport related corruption	2017-05-11	Ghana: Abor	Burkina Faso	Resolved 2017-05-11	View
Complaint:	Driver was stopped at the Buipe exit and asked to pay 5gh without any reason
NTB-000-048	8.4. Transport related corruption	2017-05-11	Ghana: Tamale South	Burkina Faso	Resolved 2017-05-11	View
Complaint:	Driver was stopped at the entrance to Tamale and was asked to pay 5gh even though his papers were correct

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