Complaint

Complaint number
NTB-000-057  
NTB Type
7.6. Lack of information on procedures (or changes thereof)  
Complaint
Driver called after an accident to know the procedures to follow.  
Progress update note
Driver was asked to report to the nearest police station. (Kintapo)
After speaking to a police officer from the Kintapo police station, the police went to take notice of the accident. According to the police, it was a mechanical fault. They asked the driver to repport to DVLA, but afterward required the driver to pay 1,500.00gh before they can close the docket. To avoid this, focal point provided the driver with the number of the ECOWAS Brown card secretariat as given in the Ghana Drivers' guide to provide them with a summary of his case. Driver contacted the Brown Card Secretariat.  
Policy or regulatory NTB
No 
Location
Ghana: Tema (Check Points (Road))  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2017-09-23  
Status
Resolved  
Date of resolution
2017-09-23  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2018-02-12 13:51  
Modified
2018-02-12 13:51