Complaint

Complaint number
NTB-000-150  
NTB Type
2.14. Other  
Complaint
A customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.  
Status note
The driver was released without paying any money  
Progress update note
When called, GSA staff asked to speak to the officer because the driver told him that they don't stop at that check point. The officer refused to cooperate. He said he was in the position to talk to GSA staff except his boss. Then GSA staff asked the driver to follow him to the post so that he can speak to their boss.

About ten minutes later, GSA staff called the driver to speak to the in charge of the post. But the driver told him that he was released.  
Policy or regulatory NTB
No 
Location
Ghana: Exit Bole (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2018-05-29  
Status
Resolved  
Date of resolution
2018-05-29  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2018-05-29 17:26  
Modified
2018-05-29 17:30