Non-Tariff Barriers :: Complaints

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-182	8.4. Transport related corruption	2018-11-17	Ghana: Entrance Nandoli	Burkina Faso	Resolved 2018-11-17	View
Complaint:	The driver was asked by the Police to GH 5.00 without any reason.
Resolution status note:	Right after the conversation with the police, the driver was released.
NTB-000-181	8.4. Transport related corruption	2018-11-13	Ghana: Exit Kanewu	Burkina Faso	Resolved 2018-11-13	View
Complaint:	Three transit truck drivers who have been stopped by the Police at the entrance of Kanewu and made to pay GH 5.00 each met another police car with the registration number GP 4685, which suddenly stopped them and requested for GH 5.00. The officers retained the drivers' papers for not paying the amount demanded.
Resolution status note:	Right after the discussion with one of the officers the drivers were released without paying any money
NTB-000-180	8.4. Transport related corruption	2018-11-03	Ghana: Entrance of Nandoli	Burkina Faso	Resolved 2018-11-03	View
Complaint:	Seventeen (17) yruck drivers were stopped by the police and asked to pay GH 5.00 even though their papers are valid.
Resolution status note:	Fifteen (15) minutes after the second trial to speak to the Police, one of the drivers called to confirm their release.
NTB-000-179	8.4. Transport related corruption	2018-10-23	Ghana: Entrance Techiman	Burkina Faso	Resolved 2018-10-24	View
Complaint:	A driver whose truck got broken down Thursday evening called a mechanic to fix the truck on Friday morning. In the course repairing the truck, the Police came to tow the vehicle to a distance less than one kilometer and collected the driver's papers. After repairing the truck, the driver went to the police to retrieve his papers but the Police was asking him to GH 1000.00.
Resolution status note:	On Wednesday 24th the driver was released but after paying GH 600.00 as fine at Techiman Court. GSA staff asked the driver to provide him the proof of payment at his arrival for further followup o the matter.
NTB-000-178	8.4. Transport related corruption	2018-10-23	Ghana: A barrier between Wa and Sawla	Burkina Faso	Resolved 2018-10-23	View
Complaint:	Twenty (20) trucks were stopped and asked by the Ploice to pay GH 5.00 each.
Resolution status note:	Five minutes later one of the drivers called to confirm their release.
NTB-000-177	8.4. Transport related corruption	2018-10-23	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-10-23	View
Complaint:	A driver from Burkina Faso transporting share nut got to the barrier presented his papers. After taking the papers the Police asked him to pay GH 5.00.
Resolution status note:	Few minutes after the discussion with the Police the driver was released.
NTB-000-176	8.4. Transport related corruption	2018-10-10	Ghana: Exit Buipe	Burkina Faso	Resolved 2018-10-10	View
Complaint:	The truck with number 11 KP 7647 had overhight and was asked to GH 200.00 at KUmasi and Techiman without shedding off. AT Their arrival at the exit of Buipe, the Police was asking him to also pay before they can allow him to continue.
Resolution status note:	Two minutes later, the driver called to confirm his release.
NTB-000-175	8.4. Transport related corruption	2018-10-10	Ghana: Few kilometers to Bamboe	Burkina Faso	Resolved 2018-10-10	View
Complaint:	The driver coming back from Burkina Faso empty was stopped by the Police and asked to provide his documents. He did, but the Police kept the papers and asked for money. The diver gave them GH 1.00 but they refused to take it.
Resolution status note:	Five minutes later, the driver called saying that while he was going to ask for name of the village, the officer called him to come for his papers.
NTB-000-173	2.14. Other	2018-09-27	Ghana: Hamle	Burkina Faso	Resolved 2018-10-02	View
Complaint:	On Saturday, 27th September 2018, 15 trucks were delayed at Techiman due to the closure of Bamboe bridge. The drivers did well to report to the Techiman Customs who assured them that of easy crossing since it was not their fault. At their arrival at the border (Hamile), they were asked to pay GH 1000.00 for each extra day.
Resolution status note:	Around 4pm one the drivers called Adama called GSA staff to confirm their release
NTB-000-172	8.4. Transport related corruption	2018-09-24	Ghana: Watchman	Burkina Faso	Resolved 2018-09-24	View
Complaint:	The driver got to the police and parked behind a truck transporting charcoal. After some minutes, One police officer signaled him to move forward. The moment he started moving, another officer shouted on him saying he wanted to cause accident. Therefore, they took his papers asked him to pay GH 100.00.When the driver said he did not have money, the officers drove away with his papers without telling him where exactly they were going.
Resolution status note:	Some few minutes the driver called to confirm his release.
NTB-000-171	8.4. Transport related corruption	2018-09-22	Ghana: Exit Jama	Burkina Faso	Resolved 2018-09-22	View
Complaint:	Two trucks were pursued by the Police. When stopped the driver mistakenly gave them his old licence which had expired. The Police asked the driver to pay GH 500.00.
Resolution status note:	After the the apology, the drivers were released to continue their journey.
NTB-000-170	8.4. Transport related corruption	2018-09-12	Ghana: Savrigo (first village after Tamale)	Burkina Faso	Resolved 2018-09-12	View
Complaint:	Two drivers with new vehicles (Dp 3667/ DP 3666) were stopped and asked to provide their papers. After providing the papers, which were valid, the police asked them to pay money. (Unspecified amount)
Resolution status note:	While still speaking to the police, the drivers were given their papers to continue their journey
NTB-000-169	8.4. Transport related corruption	2018-09-11	Ghana: Entrance Techiman	Burkina Faso	Resolved 2018-09-11	View
Complaint:	Three trucks were stopped and asked to pay GH 5.00 each though their papers are ok.
Resolution status note:	After few minutes the driver called to confirm their release.
NTB-000-168	Unnecessary delay on the corridor	2018-09-10	Ghana: Tamale, around the airport	Burkina Faso	Resolved 2018-09-10	View
Complaint:	The driver taking a new car to Burkina Faso was stopped by the police and asked to provide his fire extinguisher if not he will sleep there.
Resolution status note:	The driver was released
NTB-000-167	8.1. Government Policy and regulations	2018-08-06	Ghana: Nandom revenue check point	Burkina Faso	Resolved 2018-08-06	View
Complaint:	Driver were asked to pay 30 cedis for a sticker from the Nandom dist6rict assembly.
Resolution status note:	The driver called back that he has been released to go
NTB-000-166	8.4. Transport related corruption	2018-08-05	Ghana: Bolgatanga	Burkina Faso	Resolved 2018-08-05	View
Complaint:	Police officer requesting five cedis from driver before allowing him to go
Resolution status note:	GSA staff spoke with the police officer before he was released
NTB-000-165	8.4. Transport related corruption	2018-07-26	Ghana: WA	Burkina Faso	Resolved 2018-07-26	View
Complaint:	A POLICE OFFICER REQUESTED FOR 100 CEDIS BECAUSE THERE WAS A MISTAKE DONE ON THE DRIVERS UNDERTAKEN
Resolution status note:	DRIVER WAS RELEASED 10 MINUTES AFTER COMPLIANT
NTB-000-164	8.4. Transport related corruption	2018-07-25	Ghana: Bamboi	Burkina Faso	Resolved 2018-07-25	View
Complaint:	The police officer asked the driver to pay five cedis and the driver was detained because he said he did not have some
Resolution status note:	The driver was released five minutes after the incident
NTB-000-163	8.4. Transport related corruption	2018-07-25	Ghana: 60 km from tamale	Burkina Faso	Resolved 2018-07-25	View
Complaint:	the police requested five cedis even though the papers were ok
Resolution status note:	Two minutes after the incident the driver called to confirm his release
NTB-000-162	8.4. Transport related corruption	2018-07-14	Ghana: Entrance Nsawam	Burkina Faso	Resolved 2018-07-14	View
Complaint:	The police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
Resolution status note:	Few minutes after the conversation with the police, the drive called to confirm his release.

History
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Request History
4 previous requests available
====
Session
+ –
Session
- Config
  userAgent77116baa9ab002b76e28078031eefff5
  time1713501671
  timeout10
  languageen
====
Request
+ –
Request

Cake Params
- controllercomplaints
- actionindex
- named
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  resolved1
- pass(empty)
- resolved1
- plugin(null)
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  exthtml
  urlresolved_complaints/page:12
- form(empty)
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  Status.resolved1
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  contain
  0Country
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$_GET
- urlresolved_complaints/page:12
Cookie

To view Cookies, add CookieComponent to Controller

Current Route
- keys(empty)
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  controllercomplaints
  actionindex
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- template/resolved_complaints/*
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- _compiledRoute#^/resolved_complaints(?:/(?P<_args_>.*))?[/]*$#
- __headerMap
  typecontent_type
  methodrequest_method
  serverserver_name
====

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Sql Logs

default

Query	Affected	Num. rows	Took (ms)	Actions
SHOW FULL COLUMNS FROM `complaints`	35	35	1
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'utf8_general_ci';	1	1	1
SHOW FULL COLUMNS FROM `users`	23	23	1
SHOW FULL COLUMNS FROM `countries`	9	9	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `regions`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `regions_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_focal_points`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `towns`	3	3	1	maybe slow
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'latin1_swedish_ci';	1	1	1
SHOW FULL COLUMNS FROM `sectors`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `sectors_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `roles`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `comments`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `attachments`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `location_types`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `locations`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `location_types_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `ntb_types`	10	10	1	maybe slow
SHOW FULL COLUMNS FROM `ntb_types_locales`	5	5	0
SHOW FULL COLUMNS FROM `statuses`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `statuses_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `ntm_codes`	5	5	0
SHOW FULL COLUMNS FROM `complaints_locales`	4	4	0
SHOW FULL COLUMNS FROM `sms`	13	13	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes`	6	6	0
SHOW FULL COLUMNS FROM `complaints_tariff_codes`	3	3	0
SHOW FULL COLUMNS FROM `tariff_codes_locales`	4	4	0
SHOW FULL COLUMNS FROM `emails`	4	4	0
SELECT COUNT(*) AS `count` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0	1	1	0
SELECT `Complaint`.`id`, `Complaint`.`unique_number`, `Complaint`.`user_id`, `Complaint`.`user_details`, `Complaint`.`user_email`, `Complaint`.`complaint`, `Complaint`.`original_complaint`, `Complaint`.`country_id`, `Complaint`.`town_id`, `Complaint`.`imposing_region_id`, `Complaint`.`reporting_country_id`, `Complaint`.`reporting_region_id`, `Complaint`.`location_type_id`, `Complaint`.`location_id`, `Complaint`.`location_other`, `Complaint`.`date_of_incident`, `Complaint`.`ntb_type_id`, `Complaint`.`ntb_type_other`, `Complaint`.`ntm_code_id`, `Complaint`.`status_id`, `Complaint`.`product_description`, `Complaint`.`country_origin_id`, `Complaint`.`currency_id`, `Complaint`.`value`, `Complaint`.`original_locale`, `Complaint`.`is_spam`, `Complaint`.`resolved_date`, `Complaint`.`created`, `Complaint`.`created_by`, `Complaint`.`modified`, `Complaint`.`modified_by`, `Complaint`.`progress_update`, `Complaint`.`offline`, `Complaint`.`offline_comment`, `Complaint`.`policy`, `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `ImposingRegion`.`id`, `ImposingRegion`.`name`, `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member`, `ReportingRegion`.`id`, `ReportingRegion`.`name`, `Location`.`id`, `Location`.`name`, `Location`.`location_type_id`, `Location`.`country_id`, `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName`, `NtmCode`.`id`, `NtmCode`.`level`, `NtmCode`.`code`, `NtmCode`.`description`, `NtmCode`.`parent_id`, `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box`, `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable`, `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0 ORDER BY `Complaint`.`unique_number` desc LIMIT 220, 20	20	20	0
SELECT `ComplaintsLocale`.`trans_id`, `ComplaintsLocale`.`id`, `ComplaintsLocale`.`complaint`, `ComplaintsLocale`.`locale` FROM `complaints_locales` AS `ComplaintsLocale` WHERE `ComplaintsLocale`.`id` IN ('5bf26c08-4648-4086-9595-403ec5bdc882', '5bea9353-7050-4b4f-b3bd-f821c5bdc882', '5be02177-0ce0-4ffb-b621-5b45c5bdc882', '5bcf43b2-45b0-4bc0-a17d-4e70c5bdc882', '5bcf21fa-cd40-4d4b-b37b-4b5dc5bdc882', '5bcee021-a950-42b5-956f-40eac5bdc882', '5bbdd5b8-442c-4b8a-938c-45d5c5bdc882', '5bbdd213-1f48-46e1-b4e1-4964c5bdc882', '5bb32ad3-151c-47d9-8abe-e47ec5bdc882', '5ba8f404-1ac0-4c9d-9fb1-29dac5bdc882', '5ba89d73-0460-45bf-91f2-22d8c5bdc882', '5b98cc31-3ea8-4b73-a861-c073c5bdc882', '5b97c173-73a4-459c-844c-a845c5bdc882', '5b9627d5-1998-4ce3-bb06-7fd5c5bdc882', '5b6993c1-a61c-4db0-8d55-dc1dc5bdc882', '5b680a6d-d634-439a-8d94-b845c5bdc882', '5b59a5a6-1548-4a0f-9205-49c6c5bdc882', '5b583fac-2ab0-4e61-9a47-49b6c5bdc882', '5b583dd4-30dc-490e-a3a5-4ae2c5bdc882', '5b4d9b5e-3160-4f36-a4ca-9a3ec5bdc882')	0	0	0
SELECT `TariffCode`.`id`, `TariffCode`.`heading`, `TariffCode`.`description`, `TariffCode`.`parent_id`, `TariffCode`.`lft`, `TariffCode`.`rght`, (concat(`TariffCode`.`heading`, ": ", `TariffCode`.`description`)) AS `TariffCode__name`, `ComplaintsTariffCode`.`id`, `ComplaintsTariffCode`.`complaint_id`, `ComplaintsTariffCode`.`tariff_code_id` FROM `tariff_codes` AS `TariffCode` JOIN `complaints_tariff_codes` AS `ComplaintsTariffCode` ON (`ComplaintsTariffCode`.`complaint_id` IN ('5bf26c08-4648-4086-9595-403ec5bdc882', '5bea9353-7050-4b4f-b3bd-f821c5bdc882', '5be02177-0ce0-4ffb-b621-5b45c5bdc882', '5bcf43b2-45b0-4bc0-a17d-4e70c5bdc882', '5bcf21fa-cd40-4d4b-b37b-4b5dc5bdc882', '5bcee021-a950-42b5-956f-40eac5bdc882', '5bbdd5b8-442c-4b8a-938c-45d5c5bdc882', '5bbdd213-1f48-46e1-b4e1-4964c5bdc882', '5bb32ad3-151c-47d9-8abe-e47ec5bdc882', '5ba8f404-1ac0-4c9d-9fb1-29dac5bdc882', '5ba89d73-0460-45bf-91f2-22d8c5bdc882', '5b98cc31-3ea8-4b73-a861-c073c5bdc882', '5b97c173-73a4-459c-844c-a845c5bdc882', '5b9627d5-1998-4ce3-bb06-7fd5c5bdc882', '5b6993c1-a61c-4db0-8d55-dc1dc5bdc882', '5b680a6d-d634-439a-8d94-b845c5bdc882', '5b59a5a6-1548-4a0f-9205-49c6c5bdc882', '5b583fac-2ab0-4e61-9a47-49b6c5bdc882', '5b583dd4-30dc-490e-a3a5-4ae2c5bdc882', '5b4d9b5e-3160-4f36-a4ca-9a3ec5bdc882') AND `ComplaintsTariffCode`.`tariff_code_id` = `TariffCode`.`id`)	0	0	0
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `countries` AS `Country` LEFT JOIN `focal_points` AS `FocalPoint` ON (`FocalPoint`.`country_id` = `Country`.`id`) WHERE `Country`.`member` = 1 ORDER BY `name` ASC	15	15	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BJ'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da7b-3aac-4895-879c-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BF'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa29-b610-4f6a-bb28-0612c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CV'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CI'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da84-7460-4ef7-9eb6-39fac0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GM'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GH'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da69-13d8-49d0-ad22-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GN'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GW'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'LR'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'ML'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NE'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da8c-b374-4d89-96a0-39f9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SN'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa08-f9f0-4b67-9e2d-0545c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SL'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'TG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da95-21e4-4eff-8899-39f8c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `Region`.`id`, `Region`.`name` FROM `regions` AS `Region` WHERE 1 = 1	2	2	0
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`allow` = 1 ORDER BY `NtbType`.`position` ASC	77	77	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 ORDER BY `Status`.`order` ASC	5	5	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE 1 = 1 ORDER BY `Status`.`order` ASC	7	7	0

Query Explain:

Click an "Explain" link above, to see the query explanation.

====

Timer

+ –

Memory

Peak Memory Use 15.80 MB

Message	Memory use
Component initialization	10.21 MB
Controller action start	10.26 MB
Controller render start	11.68 MB
View render complete	13.54 MB

Timers

Total Request Time: 331 (ms)

Message	Time in ms	Graph
Core Processing (Derived)	155.69
Component initialization and startup	1.43
Controller action	44.35
» Complaint->find()	4.66
» Complaint->find() #2	16.03
» Country->find()	4.24
» Region->find()	0.21
» NtbType->find()	3.64
» NtbType->find() #2	3.73
» Status->find()	0.36
» Status->find() #2	0.24
Render Controller Action	59.11
» Rendering View	57.46
» » Rendering APP/views/complaints/index.ctp	47.22
» » » Rendering CORE/plugins/octoplus/views/elements/paging.ctp	3.60
» » Rendering APP/views/layouts/default.ctp	10.05
» » » Rendering APP/views/elements/dock_menu.ctp	0.21
» » » Rendering APP/views/elements/ntbbanner.ctp	4.24
» » » » Rendering APP/views/elements/login_banner.ctp	2.79
» » » » » Rendering APP/views/elements/login.ctp	2.54
» » » Rendering APP/views/elements/ntbmenu.ctp	4.51
» » » Rendering APP/views/elements/ntbfooter.ctp	0.07

====

Log
+ –

Logs

====
Variables
+ –
View Variables
- localeeng
- countries
  ECOWAS
  BJBenin
  BFBurkina Faso
  CICôte d'Ivoire
  GHGhana
  NGNigeria
  SNSenegal
  TGTogo
- ntbTypes
  Category 1. Government participation in trade & restrictive practices tolerated by governments
  4e09b8bd-a198-4b79-a9e5-103ec0a803051.1. Export subsidies
  4e09b8d1-1fec-47ef-920c-0f53c0a803051.2. Government monopoly in export/import
  4e0c68dc-5dcc-48dd-b6f3-6f9ac0a803051.3. State subsidies, procurement, trading, state ownership
  d67edb0e-a31d-11e0-af43-000c292ff6141.4. Preference given to domestic bidders/suppliers
  d67f1ce0-a31d-11e0-af43-000c292ff6141.5. Requirement for counter trade
  d67f2f64-a31d-11e0-af43-000c292ff6141.6. Domestic assistance programmes for companies
  d67f409e-a31d-11e0-af43-000c292ff6141.7. Discriminatory or flawed government procurement policies
  d67f5336-a31d-11e0-af43-000c292ff6141.8. Import bans
  d67f645c-a31d-11e0-af43-000c292ff6141.9. Determination of eligibility of an exporting country by the importing country
  d67f765e-a31d-11e0-af43-000c292ff6141.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country
  d67f886a-a31d-11e0-af43-000c292ff6141.11. Occupational safety and health regulation
  d67f9ac6-a31d-11e0-af43-000c292ff6141.12. Multiplicity and Controls of Foreign exchange market
  d67faca0-a31d-11e0-af43-000c292ff6141.13. "Buy national" policy
  d67fbe7a-a31d-11e0-af43-000c292ff6141.14. Lack of coordination between government institutions
  d67fcfd2-a31d-11e0-af43-000c292ff6141.15. Other
  Category 2. Customs and administrative entry procedures
  d67fe0da-a31d-11e0-af43-000c292ff6142.1. Government imposing antidumping duties
  d67ff28c-a31d-11e0-af43-000c292ff6142.2. Arbitrary customs classification
  d6800362-a31d-11e0-af43-000c292ff6142.3. Issues related to the rules of origin
  d68015a0-a31d-11e0-af43-000c292ff6142.4. Import licensing
  d6802680-a31d-11e0-af43-000c292ff6142.5. Decreed customs surcharges
  d6803846-a31d-11e0-af43-000c292ff6142.6. Additional taxes and other charges
  d6804962-a31d-11e0-af43-000c292ff6142.7. International taxes and charges levied on imports and other tariff measures
  d6805b28-a31d-11e0-af43-000c292ff6142.8. Lengthy and costly customs clearance procedures
  d6806c12-a31d-11e0-af43-000c292ff6142.9. Issues related to transit fees
  d6807ed2-a31d-11e0-af43-000c292ff6142.10. Inadequate or unreasonable customs procedures and charges
  d6808fee-a31d-11e0-af43-000c292ff6142.11. Lack of control in Customs infrastructure
  d680a0c4-a31d-11e0-af43-000c292ff6142.12. Lack of capacity of Customs officers
  d680b2d0-a31d-11e0-af43-000c292ff6142.13. Issues related to Pre-Shipment Inspections
  d680c3e2-a31d-11e0-af43-000c292ff6142.14. Other
  4d480568-810c-43b9-8f97-7ce442c5ea45Category 3. Technical barriers to trade (TBT)
  4d480586-bc1c-4f01-b5e3-2e1442c5ea45Category 4. Sanitary & phyto-sanitary (SPS) measures
  Category 5. Specific limitations
  d681956a-a31d-11e0-af43-000c292ff6145.1. Quantitative restrictions
  d681a65e-a31d-11e0-af43-000c292ff6145.2. Exchange controls
  d681b82e-a31d-11e0-af43-000c292ff6145.3. Export taxes
  d681c922-a31d-11e0-af43-000c292ff6145.4. Quotas
  d681da02-a31d-11e0-af43-000c292ff6145.5. Import licensing requirements
  d681ec2c-a31d-11e0-af43-000c292ff6145.6. Proportion restrictions of foreign to domestic goods (local content requirement)
  d681fd3e-a31d-11e0-af43-000c292ff6145.7. Minimum import price limits
  d6820f18-a31d-11e0-af43-000c292ff6145.8. Embargoes
  d682205c-a31d-11e0-af43-000c292ff6145.9. Non-automatic licensing
  d6823254-a31d-11e0-af43-000c292ff6145.10. Prohibitions
  d68243c0-a31d-11e0-af43-000c292ff6145.11. Quantitative safeguard measures
  d68255d6-a31d-11e0-af43-000c292ff6145.12. Export restraint arrangements
  d68266fc-a31d-11e0-af43-000c292ff6145.13. Other quantity control measures
  d682785e-a31d-11e0-af43-000c292ff6145.14. Restrictive licenses
  d6828a60-a31d-11e0-af43-000c292ff6145.15. Other
  Category 6. Charges on imports
  d6829b5e-a31d-11e0-af43-000c292ff6146.1. Prior import deposits and subsidies
  d682ad1a-a31d-11e0-af43-000c292ff6146.2. Administrative fees
  d682be86-a31d-11e0-af43-000c292ff6146.3. Special supplementary duties
  d682d088-a31d-11e0-af43-000c292ff6146.4. Import credit discriminations
  d682e1cc-a31d-11e0-af43-000c292ff6146.5. Variable levies
  d682f3a6-a31d-11e0-af43-000c292ff6146.6. Border taxes
  d68304c2-a31d-11e0-af43-000c292ff6146.7. Other
  Category 7. Other procedural problems
  d683170a-a31d-11e0-af43-000c292ff6147.1. Arbitrariness
  d68327ea-a31d-11e0-af43-000c292ff6147.2. Discrimination
  d68338b6-a31d-11e0-af43-000c292ff6147.3. Corruption
  d6834a68-a31d-11e0-af43-000c292ff6147.4. Costly procedures
  d6835b66-a31d-11e0-af43-000c292ff6147.5. Lengthy procedures
  d6836d2c-a31d-11e0-af43-000c292ff6147.6. Lack of information on procedures (or changes thereof)
  d6837e48-a31d-11e0-af43-000c292ff6147.7. Complex variety of documentation required
  d683902c-a31d-11e0-af43-000c292ff6147.8. Consular and Immigration Issues
  d683a134-a31d-11e0-af43-000c292ff6147.9. Inadequate trade related infrastructure
  d683c1aa-a31d-11e0-af43-000c292ff6147.10. Other
  Category 8. Transport, Clearing and Forwarding
  134ae3f8-9813-11e1-be2a-00e08128b0718.1. Government Policy and regulations
  13746138-9813-11e1-be2a-00e08128b0718.2. Administrative (Border Operating Hours, delays at border posts, etc.)
  139dea58-9813-11e1-be2a-00e08128b0718.3. Immigration requirements (Visa, travel permit)
  13c9ccfe-9813-11e1-be2a-00e08128b0718.4. Transport related corruption
  13f328f6-9813-11e1-be2a-00e08128b0718.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)
  141e6da4-9813-11e1-be2a-00e08128b0718.6. Vehicle standards
  d683b2f0-a31d-11e0-af43-000c292ff6148.7. Costly Road user charges /fees
  3746f9d4-98f6-11e1-be2a-00e08128b0718.8. Issues related to transit
  otherOther
  policyPolicy or Regulatory NTB
  notPolicyNot a policy or regulatory NTB
- statuses
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- regions
  08391dd0-3d26-11e4-916c-0800200c9a66ECOWAS
  08391dd0-3d26-11e4-916c-0800201c9a66UEMOA
- allStatuses
  4cc5a0be-045c-4434-a342-43b5c0a80305New (Not reviewed)
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  4cc5a0f0-4218-4545-8158-4343c0a80305Rejected
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- complaints
  0
  Complaint
  id5bf26c08-4648-4086-9595-403ec5bdc882
  unique_number182
  user_id(null)
  user_detailsWatara Abdoul Truck: 11 KH 9822 Tel: 0504415039
  user_emailgershonewman@gmail.com
  complaintThe driver was asked by the Police to GH 5.00 without any reason.
  original_complaintThe driver was asked by the Police to GH 5.00 without any reason.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Nandoli
  date_of_incident2018-11-17
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-11-17
  created2018-11-19 09:53:44
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-11-19 09:54:58
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateSpeaking to Police, GSA staff was told that the goods were not for transit that's why theyr were crosschecking the papers. However, the driver confirmed that it was transit and there was a tracking device on the truck amd that the Police didn't even checked neither the truck nor the papers. They just asked him to pay GH 5.00. Speaking back to the police, GSA staff let the Police know all the driver had confirmed and asked them to first check if there was a device on the truck and also if the papers are for trasnit
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked by the Police to GH 5.00 without any reason.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5bf26c52-9a70-4805-a603-47efc5bdc882
  complaint_id5bf26c08-4648-4086-9595-403ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after the conversation with the police, the driver was released.
  resolution1
  created2018-11-19 09:54:58
  modified2018-11-19 09:54:58
  ComplaintsLocale(empty)
  TariffCode(empty)
  1
  Complaint
  id5bea9353-7050-4b4f-b3bd-f821c5bdc882
  unique_number181
  user_id(null)
  user_detailsOumarou Ganame Tel: 0203360909 Truck: 11 HP 4427
  user_emailgershonewman@gmail.com
  complaintThree transit truck drivers who have been stopped by the Police at the entrance of Kanewu and made to pay GH 5.00 each met another police car with the registration number GP 4685, which suddenly stopped them and requested for GH 5.00. The officers retained the drivers' papers for not paying the amount demanded.
  original_complaintThree transit truck drivers who have been stopped by the Police at the entrance of Kanewu and made to pay GH 5.00 each met another police car with the registration number GP 4685, which suddenly stopped them and requested for GH 5.00. The officers retained the drivers' papers for not paying the amount demanded.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Kanewu
  date_of_incident2018-11-13
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-11-13
  created2018-11-13 11:03:15
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-11-13 11:06:17
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateOne of the drivers called GSA staff to report the issue. GSA staff speaking to one of the officers was told that the drivers were complaining of the numerous checkpoints on the corridore. However, they denied asking them for money. GSA staff explained to the officer that the drivers' complaint is true. He further explained to the officer that on one is saying the drivers shouldn't be checked, but the unnecessary delays are hindering the transit trade.
  offline0
  offline_comment
  policy0
  complaint_languageThree transit truck drivers who have been stopped by the Police at the entrance of Kanewu and made to pay GH 5.00 each met another police car with the registration number GP 4685, which suddenly stopped them and requested for GH 5.00. The officers retained the drivers' papers for not paying the amount demanded.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5bea9409-8ba8-4896-a472-fa2cc5bdc882
  complaint_id5bea9353-7050-4b4f-b3bd-f821c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after the discussion with one of the officers the drivers were released without paying any money
  resolution1
  created2018-11-13 11:06:17
  modified2018-11-13 11:06:17
  ComplaintsLocale(empty)
  TariffCode(empty)
  2
  Complaint
  id5be02177-0ce0-4ffb-b621-5b45c5bdc882
  unique_number180
  user_id(null)
  user_detailsSawadogo Salif Truck: 11 GN 5593
  user_emailgershonewman@gmail.com
  complaintSeventeen (17) yruck drivers were stopped by the police and asked to pay GH 5.00 even though their papers are valid.
  original_complaintSeventeen (17) yruck drivers were stopped by the police and asked to pay GH 5.00 even though their papers are valid.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance of Nandoli
  date_of_incident2018-11-03
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-11-03
  created2018-11-05 12:54:47
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-11-05 12:58:05
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateOne of drivers called GSA staff to report the incident. GSA staff asked to speak to officers but all of them with one accord refused to take the phone. After few minutes, GSA staff called again to listen to the police but the latter still refused to speak to him.
  offline0
  offline_comment
  policy0
  complaint_languageSeventeen (17) yruck drivers were stopped by the police and asked to pay GH 5.00 even though their papers are valid.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5be0223d-a880-4b36-8b31-5bf5c5bdc882
  complaint_id5be02177-0ce0-4ffb-b621-5b45c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFifteen (15) minutes after the second trial to speak to the Police, one of the drivers called to confirm their release.
  resolution1
  created2018-11-05 12:58:05
  modified2018-11-05 12:58:05
  ComplaintsLocale(empty)
  TariffCode(empty)
  3
  Complaint
  id5bcf43b2-45b0-4bc0-a17d-4e70c5bdc882
  unique_number179
  user_id(null)
  user_detailsMamadou Watara Truck: 10 JN 00002 Tel: 0271098928
  user_emailgershonewman@gmail.com
  complaintA driver whose truck got broken down Thursday evening called a mechanic to fix the truck on Friday morning. In the course repairing the truck, the Police came to tow the vehicle to a distance less than one kilometer and collected the driver's papers. After repairing the truck, the driver went to the police to retrieve his papers but the Police was asking him to GH 1000.00.
  original_complaintA driver whose truck got broken down Thursday evening called a mechanic to fix the truck on Friday morning. In the course repairing the truck, the Police came to tow the vehicle to a distance less than one kilometer and collected the driver's papers. After repairing the truck, the driver went to the police to retrieve his papers but the Police was asking him to GH 1000.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Techiman
  date_of_incident2018-10-23
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-10-24
  created2018-10-23 17:52:18
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-10-25 11:25:07
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe driver called GSA staff to report the incidence. GSA staff speaking to one officer, was told that the Police was taking the driver to court for failure to inform them of the breakdown. GSA staff then called ASP Amoah, from the Tema regional MTTD who explained that once there was a mechanic fixing the truck, it cannot be considered as an abandoned car therefore there was no need to take the driver to court.
  offline0
  offline_comment
  policy0
  complaint_languageA driver whose truck got broken down Thursday evening called a mechanic to fix the truck on Friday morning. In the course repairing the truck, the Police came to tow the vehicle to a distance less than one kilometer and collected the driver's papers. After repairing the truck, the driver went to the police to retrieve his papers but the Police was asking him to GH 1000.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5bd18bf3-b8e0-41fb-933c-4ab8c5bdc882
  complaint_id5bcf43b2-45b0-4bc0-a17d-4e70c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentOn Wednesday 24th the driver was released but after paying GH 600.00 as fine at Techiman Court. GSA staff asked the driver to provide him the proof of payment at his arrival for further followup o the matter.
  resolution1
  created2018-10-25 11:25:07
  modified2018-10-25 11:25:07
  ComplaintsLocale(empty)
  TariffCode(empty)
  4
  Complaint
  id5bcf21fa-cd40-4d4b-b37b-4b5dc5bdc882
  unique_number178
  user_id(null)
  user_detailsOuedraogo Yakouba/ Zerbo Bakari Truck: 11 JM 7725/ 10 CP 9194 Tel: 0246091926
  user_emailgershonewman@gmail.com
  complaintTwenty (20) trucks were stopped and asked by the Ploice to pay GH 5.00 each.
  original_complaintTwenty (20) trucks were stopped and asked by the Ploice to pay GH 5.00 each.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherA barrier between Wa and Sawla
  date_of_incident2018-10-23
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-10-23
  created2018-10-23 15:28:26
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-10-23 15:30:53
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateOne of the drivers called GSA staff to report the issue. GSA staff in his turn asked to speak to the Police. One of the officers told him that they were checking the truck an that as soon as they finish the check they will allow the drivers to continue their journey. However, they denied asking for GH 5.00.
  offline0
  offline_comment
  policy0
  complaint_languageTwenty (20) trucks were stopped and asked by the Ploice to pay GH 5.00 each.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5bcf228d-2f68-4ba6-8e8b-4a8cc5bdc882
  complaint_id5bcf21fa-cd40-4d4b-b37b-4b5dc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFive minutes later one of the drivers called to confirm their release.
  resolution1
  created2018-10-23 15:30:53
  modified2018-10-23 15:30:53
  ComplaintsLocale(empty)
  TariffCode(empty)
  5
  Complaint
  id5bcee021-a950-42b5-956f-40eac5bdc882
  unique_number177
  user_id(null)
  user_detailsOuedraogo Yakouba Truck: 11 JM 7725 Tel: 0246091926
  user_emailgershonewman@gmail.com
  complaintA driver from Burkina Faso transporting share nut got to the barrier presented his papers. After taking the papers the Police asked him to pay GH 5.00.
  original_complaintA driver from Burkina Faso transporting share nut got to the barrier presented his papers. After taking the papers the Police asked him to pay GH 5.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Wa
  date_of_incident2018-10-23
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-10-23
  created2018-10-23 10:47:29
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-10-23 10:57:40
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the Police. The latter told GSA staff that they were asking the driver to provide his license and laissez-passer, but denied asking for money. GSA staff explained this to the driver
  offline0
  offline_comment
  policy0
  complaint_languageA driver from Burkina Faso transporting share nut got to the barrier presented his papers. After taking the papers the Police asked him to pay GH 5.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5bcee284-4d64-4544-9be4-41acc5bdc882
  complaint_id5bcee021-a950-42b5-956f-40eac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes after the discussion with the Police the driver was released.
  resolution1
  created2018-10-23 10:57:40
  modified2018-10-23 10:57:40
  ComplaintsLocale(empty)
  TariffCode(empty)
  6
  Complaint
  id5bbdd5b8-442c-4b8a-938c-45d5c5bdc882
  unique_number176
  user_id(null)
  user_detailsDrabo Youssou Tel: 026276061o Trucks: 11 KH 9822/ 11 KP 7647
  user_emailgershonewman@gmail.com
  complaintThe truck with number 11 KP 7647 had overhight and was asked to GH 200.00 at KUmasi and Techiman without shedding off. AT Their arrival at the exit of Buipe, the Police was asking him to also pay before they can allow him to continue.
  original_complaintThe truck with number 11 KP 7647 had overhight and was asked to GH 200.00 at KUmasi and Techiman without shedding off. AT Their arrival at the exit of Buipe, the Police was asking him to also pay before they can allow him to continue.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Buipe
  date_of_incident2018-10-10
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-10-10
  created2018-10-10 12:34:32
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-10-10 12:35:49
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff was told by the Police Officer that he had to reduce the volume of the vehicle. BUt GSA staff explained to the Police that it wasn't the driver's fault because the people he paid to should have asked him to shed off. The Officer understood and asked GSA staff to advise the driver on the matter, which he did immediately.
  offline0
  offline_comment
  policy0
  complaint_languageThe truck with number 11 KP 7647 had overhight and was asked to GH 200.00 at KUmasi and Techiman without shedding off. AT Their arrival at the exit of Buipe, the Police was asking him to also pay before they can allow him to continue.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5bbdd605-f54c-4ae2-82cf-4704c5bdc882
  complaint_id5bbdd5b8-442c-4b8a-938c-45d5c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentTwo minutes later, the driver called to confirm his release.
  resolution1
  created2018-10-10 12:35:49
  modified2018-10-10 12:35:49
  ComplaintsLocale(empty)
  TariffCode(empty)
  7
  Complaint
  id5bbdd213-1f48-46e1-b4e1-4964c5bdc882
  unique_number175
  user_id(null)
  user_detailsKawe Moctar Tel: 0262596657 Truck: 11 HP 0728
  user_emailgershonewman@gmail.com
  complaintThe driver coming back from Burkina Faso empty was stopped by the Police and asked to provide his documents. He did, but the Police kept the papers and asked for money. The diver gave them GH 1.00 but they refused to take it.
  original_complaintThe driver coming back from Burkina Faso empty was stopped by the Police and asked to provide his documents. He did, but the Police kept the papers and asked for money. The diver gave them GH 1.00 but they refused to take it.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherFew kilometers to Bamboe
  date_of_incident2018-10-10
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-10-10
  created2018-10-10 12:18:59
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-10-10 12:39:15
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked the driver to get the name of the village for easy location
  offline0
  offline_comment
  policy0
  complaint_languageThe driver coming back from Burkina Faso empty was stopped by the Police and asked to provide his documents. He did, but the Police kept the papers and asked for money. The diver gave them GH 1.00 but they refused to take it.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5bbdd6d3-8310-46ea-bcdd-4099c5bdc882
  complaint_id5bbdd213-1f48-46e1-b4e1-4964c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFive minutes later, the driver called saying that while he was going to ask for name of the village, the officer called him to come for his papers.
  resolution1
  created2018-10-10 12:39:15
  modified2018-10-10 12:39:15
  ComplaintsLocale(empty)
  TariffCode(empty)
  8
  Complaint
  id5bb32ad3-151c-47d9-8abe-e47ec5bdc882
  unique_number173
  user_id(null)
  user_detailsTijane Freight Forwarder Hamile
  user_emailgershonewman@gmail.com
  complaintOn Saturday, 27th September 2018, 15 trucks were delayed at Techiman due to the closure of Bamboe bridge. The drivers did well to report to the Techiman Customs who assured them that of easy crossing since it was not their fault. At their arrival at the border (Hamile), they were asked to pay GH 1000.00 for each extra day.
  original_complaintOn Saturday, 27th September 2018, 15 trucks were delayed at Techiman due to the closure of Bamboe bridge. The drivers did well to report to the Techiman Customs who assured them that of easy crossing since it was not their fault. At their arrival at the border (Hamile), they were asked to pay GH 1000.00 for each extra day.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca358d3-9924-4412-8868-1e58c0a80305
  location_id542c0a26-0524-4ef7-a256-bea3c5bdc882
  location_other
  date_of_incident2018-09-27
  ntb_type_idd680c3e2-a31d-11e0-af43-000c292ff614
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-10-02
  created2018-10-02 10:22:43
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-10-02 18:38:15
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe agent GSA staff who in return gave him the phone number of Mr. George ENCHIL, our focal point person at the Customs Head Quarters. Mr. ENCHIL assured the agent by saying because the delay wasn't deliberate, they will contact their collegues at Techiman to interven for the release of the trucks. GSA staff called the Customs Officer at the Border, Mr. Jonathan Anaman who said they sent a note the Techiman office to confirm what the drivers told them. He continued and said as soon as they received the confirmation, the drivers would be released. But as at Monday, 1st September 2018, the drivers were still at the border. GSA staff called Mr. ENCHIL who once again reiterated that a note has been sent to all exit point not to collect any money from the transit truck drivers. He also said that it may be that the note hasn't got to Hamile. Around 4pm one the drivers called Adama called GSA staff to confirm their release
  offline0
  offline_comment
  policy0
  complaint_languageOn Saturday, 27th September 2018, 15 trucks were delayed at Techiman due to the closure of Bamboe bridge. The drivers did well to report to the Techiman Customs who assured them that of easy crossing since it was not their fault. At their arrival at the border (Hamile), they were asked to pay GH 1000.00 for each extra day.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id542c0a26-0524-4ef7-a256-bea3c5bdc882
  nameHamle
  location_type_id4ca358d3-9924-4412-8868-1e58c0a80305
  country_idGH
  NtbType
  idd680c3e2-a31d-11e0-af43-000c292ff614
  name2.14. Other
  short_nameOther
  description
  parent_id4d48053d-cacc-4085-b167-7cdb42c5ea45
  heading_number2.14
  allow1
  link_id
  ntm_code_id(null)
  position31
  headingName2.14. Other
  fullName2.14. Other
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca358d3-9924-4412-8868-1e58c0a80305
  nameBorder post
  order3
  select_box1
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5bb39ef7-4834-4394-ba8d-ef69c5bdc882
  complaint_id5bb32ad3-151c-47d9-8abe-e47ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAround 4pm one the drivers called Adama called GSA staff to confirm their release
  resolution1
  created2018-10-02 18:38:15
  modified2018-10-02 18:38:15
  ComplaintsLocale(empty)
  TariffCode(empty)
  9
  Complaint
  id5ba8f404-1ac0-4c9d-9fb1-29dac5bdc882
  unique_number172
  user_id(null)
  user_detailsSAWADOGO ADAMA Truck: 11 GM 7870 Tel: 0561647738
  user_emailgershonewman@gmail.com
  complaintThe driver got to the police and parked behind a truck transporting charcoal. After some minutes, One police officer signaled him to move forward. The moment he started moving, another officer shouted on him saying he wanted to cause accident. Therefore, they took his papers asked him to pay GH 100.00.When the driver said he did not have money, the officers drove away with his papers without telling him where exactly they were going.
  original_complaintThe driver got to the police and parked behind a truck transporting charcoal. After some minutes, One police officer signaled him to move forward. The moment he started moving, another officer shouted on him saying he wanted to cause accident. Therefore, they took his papers asked him to pay GH 100.00.When the driver said he did not have money, the officers drove away with his papers without telling him where exactly they were going.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherWatchman
  date_of_incident2018-09-24
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-09-24
  created2018-09-24 16:26:12
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-09-24 17:32:16
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked the driver to go to the nearest police station and find out whether he would see the said officer there. The driver went to the police station, found the officer in question but the latter refused to talk to GSA staff. A certain Sergent Emmanuel Osei took the phone and explained to GSA staff that they will see to it that the driver is released. After about one and half hours, GSQ staff called back to find out if the driver has been released but no, he was still there. GSA staff then asked to speak to Commander. After few minutes, an office who presented himself as the station officer told GSA staff that driver should go back the checkpoint to collect his papers and leave without paying any money.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to the police and parked behind a truck transporting charcoal. After some minutes, One police officer signaled him to move forward. The moment he started moving, another officer shouted on him saying he wanted to cause accident. Therefore, they took his papers asked him to pay GH 100.00.When the driver said he did not have money, the officers drove away with his papers without telling him where exactly they were going.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5ba90380-0d78-422b-a8d7-2be8c5bdc882
  complaint_id5ba8f404-1ac0-4c9d-9fb1-29dac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentSome few minutes the driver called to confirm his release.
  resolution1
  created2018-09-24 17:32:16
  modified2018-09-24 17:32:16
  ComplaintsLocale(empty)
  TariffCode(empty)
  10
  Complaint
  id5ba89d73-0460-45bf-91f2-22d8c5bdc882
  unique_number171
  user_id(null)
  user_detailsFousseni Madou Tel: 0573921873 Truck: 11 JP 6892
  user_emailgershonewman@gmail.com
  complaintTwo trucks were pursued by the Police. When stopped the driver mistakenly gave them his old licence which had expired. The Police asked the driver to pay GH 500.00.
  original_complaintTwo trucks were pursued by the Police. When stopped the driver mistakenly gave them his old licence which had expired. The Police asked the driver to pay GH 500.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Jama
  date_of_incident2018-09-22
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-09-22
  created2018-09-24 10:16:51
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-09-24 10:27:09
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe driver called GSA staff. GSA staff peaking to the police was told that the drivers failed to stop by deny asking for GH 500.00. The said driver later provided his new licence which was check and approved by the Police. GSA apologize to the police for the driver's mistake asked that they should allow him continue his journey
  offline0
  offline_comment
  policy0
  complaint_languageTwo trucks were pursued by the Police. When stopped the driver mistakenly gave them his old licence which had expired. The Police asked the driver to pay GH 500.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5ba89fdd-8a74-4ed7-bead-22aec5bdc882
  complaint_id5ba89d73-0460-45bf-91f2-22d8c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter the the apology, the drivers were released to continue their journey.
  resolution1
  created2018-09-24 10:27:09
  modified2018-09-24 10:27:09
  ComplaintsLocale(empty)
  TariffCode(empty)
  11
  Complaint
  id5b98cc31-3ea8-4b73-a861-c073c5bdc882
  unique_number170
  user_id(null)
  user_detailsBancé Ousman DP 3667 DP 3666 0274304737
  user_emailgershonewman@gmail.com
  complaintTwo drivers with new vehicles (Dp 3667/ DP 3666) were stopped and asked to provide their papers. After providing the papers, which were valid, the police asked them to pay money. (Unspecified amount)
  original_complaintTwo drivers with new vehicles (Dp 3667/ DP 3666) were stopped and asked to provide their papers. After providing the papers, which were valid, the police asked them to pay money. (Unspecified amount)
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherSavrigo (first village after Tamale)
  date_of_incident2018-09-12
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-09-12
  created2018-09-12 10:20:01
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-09-12 10:21:24
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked the police what the problem was. The police told him that they were just checking the papers to make sure they are valid.
  offline0
  offline_comment
  policy0
  complaint_languageTwo drivers with new vehicles (Dp 3667/ DP 3666) were stopped and asked to provide their papers. After providing the papers, which were valid, the police asked them to pay money. (Unspecified amount)
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b98cc84-5374-4ba9-b571-c06ec5bdc882
  complaint_id5b98cc31-3ea8-4b73-a861-c073c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile still speaking to the police, the drivers were given their papers to continue their journey
  resolution1
  created2018-09-12 10:21:24
  modified2018-09-12 10:21:24
  ComplaintsLocale(empty)
  TariffCode(empty)
  12
  Complaint
  id5b97c173-73a4-459c-844c-a845c5bdc882
  unique_number169
  user_id(null)
  user_detailsJérémie Djingo Tel: 0271561948 Truck: 11JM 1313
  user_emailgershonewman@gmail.com
  complaintThree trucks were stopped and asked to pay GH 5.00 each though their papers are ok.
  original_complaintThree trucks were stopped and asked to pay GH 5.00 each though their papers are ok.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Techiman
  date_of_incident2018-09-11
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-09-11
  created2018-09-11 15:21:55
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-09-11 15:24:23
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this GSA staff asked the police what the issue was. The police said two of the drivers did not have reflectors on their vehicles and the light break of the third driver was not working. So they were preparing to process them to court.
  offline0
  offline_comment
  policy0
  complaint_languageThree trucks were stopped and asked to pay GH 5.00 each though their papers are ok.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b97c207-caa4-49fa-8a0c-a85ac5bdc882
  complaint_id5b97c173-73a4-459c-844c-a845c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter few minutes the driver called to confirm their release.
  resolution1
  created2018-09-11 15:24:23
  modified2018-09-11 15:24:23
  ComplaintsLocale(empty)
  TariffCode(empty)
  13
  Complaint
  id5b9627d5-1998-4ce3-bb06-7fd5c5bdc882
  unique_number168
  user_id(null)
  user_detailsSeidou Ntchema Tel: 0279427739 Vehicle: BP 2371
  user_emailgershonewman@gmail.com
  complaintThe driver taking a new car to Burkina Faso was stopped by the police and asked to provide his fire extinguisher if not he will sleep there.
  original_complaintThe driver taking a new car to Burkina Faso was stopped by the police and asked to provide his fire extinguisher if not he will sleep there.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherTamale, around the airport
  date_of_incident2018-09-10
  ntb_type_idother
  ntb_type_otherUnnecessary delay on the corridor
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-09-10
  created2018-09-10 10:14:13
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-09-10 10:33:21
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff spoke with the Police and told them that it was because the driver didn't understand the language. The officer asked that that driver get the fire extinguisher before he continues. GSA staff explainedthis to the driver who claimed he didn't have enough money on him to buy the extinguisher About 10 minutes later, the driver called to confirm his release.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver taking a new car to Burkina Faso was stopped by the police and asked to provide his fire extinguisher if not he will sleep there.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b962c51-22e4-41ec-aa42-80c0c5bdc882
  complaint_id5b9627d5-1998-4ce3-bb06-7fd5c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released
  resolution1
  created2018-09-10 10:33:21
  modified2018-09-10 10:33:21
  ComplaintsLocale(empty)
  TariffCode(empty)
  14
  Complaint
  id5b6993c1-a61c-4db0-8d55-dc1dc5bdc882
  unique_number167
  user_id(null)
  user_detailsPascal Tukuma 12JT6837 0275775273
  user_emailgershonnewman@gmail.com
  complaintDriver were asked to pay 30 cedis for a sticker from the Nandom dist6rict assembly.
  original_complaintDriver were asked to pay 30 cedis for a sticker from the Nandom dist6rict assembly.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherNandom revenue check point
  date_of_incident2018-08-06
  ntb_type_id134ae3f8-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-08-06
  created2018-08-07 14:42:41
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-08-07 14:44:11
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff spoke with the revenue officer and explained to him that transit trucks do noty have to get such stickers from the district.
  offline0
  offline_comment
  policy0
  complaint_languageDriver were asked to pay 30 cedis for a sticker from the Nandom dist6rict assembly.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id134ae3f8-9813-11e1-be2a-00e08128b071
  name8.1. Government Policy and regulations
  short_nameGovernment Policy and regulations
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.1
  allow1
  link_id
  ntm_code_id(null)
  position82
  headingName8.1. Government Policy and regulations
  fullName8.1. Government Policy and regulations
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b69941b-7a0c-427d-8088-dc0bc5bdc882
  complaint_id5b6993c1-a61c-4db0-8d55-dc1dc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver called back that he has been released to go
  resolution1
  created2018-08-07 14:44:11
  modified2018-08-07 14:44:11
  ComplaintsLocale(empty)
  TariffCode(empty)
  15
  Complaint
  id5b680a6d-d634-439a-8d94-b845c5bdc882
  unique_number166
  user_id(null)
  user_detailssulemana 12GN63 0278004350
  user_emailgershonnewman@gmail.com
  complaintPolice officer requesting five cedis from driver before allowing him to go
  original_complaintPolice officer requesting five cedis from driver before allowing him to go
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherBolgatanga
  date_of_incident2018-08-05
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-08-05
  created2018-08-06 10:44:29
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-08-06 10:55:02
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_update(null)
  offline0
  offline_comment
  policy0
  complaint_languagePolice officer requesting five cedis from driver before allowing him to go
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b680ce6-c1a8-4071-a911-b8a0c5bdc882
  complaint_id5b680a6d-d634-439a-8d94-b845c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentGSA staff spoke with the police officer before he was released
  resolution1
  created2018-08-06 10:55:02
  modified2018-08-06 10:55:02
  ComplaintsLocale(empty)
  TariffCode(empty)
  16
  Complaint
  id5b59a5a6-1548-4a0f-9205-49c6c5bdc882
  unique_number165
  user_id(null)
  user_detailsFofona Yakoubu 11GN2947 0276682935
  user_emailgershonnewman@gmail.com
  complaintA POLICE OFFICER REQUESTED FOR 100 CEDIS BECAUSE THERE WAS A MISTAKE DONE ON THE DRIVERS UNDERTAKEN
  original_complaintA POLICE OFFICER REQUESTED FOR 100 CEDIS BECAUSE THERE WAS A MISTAKE DONE ON THE DRIVERS UNDERTAKEN
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherWA
  date_of_incident2018-07-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-26
  created2018-07-26 12:42:46
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-26 13:20:55
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateA GSA OFFICIAL SPOKE TO THE POLICE AND ASKED HIM TO ADVICE THE DRIVER
  offline0
  offline_comment
  policy0
  complaint_languageA POLICE OFFICER REQUESTED FOR 100 CEDIS BECAUSE THERE WAS A MISTAKE DONE ON THE DRIVERS UNDERTAKEN
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b59ae97-3dcc-4967-88d2-4f4ec5bdc882
  complaint_id5b59a5a6-1548-4a0f-9205-49c6c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentDRIVER WAS RELEASED 10 MINUTES AFTER COMPLIANT
  resolution1
  created2018-07-26 13:20:55
  modified2018-07-26 13:20:55
  ComplaintsLocale(empty)
  TariffCode(empty)
  17
  Complaint
  id5b583fac-2ab0-4e61-9a47-49b6c5bdc882
  unique_number164
  user_id(null)
  user_detailsInoussa Ilboudo 11KH1360 0577321150
  user_emailgershonnewman@gmail.com
  complaintThe police officer asked the driver to pay five cedis and the driver was detained because he said he did not have some
  original_complaintThe police officer asked the driver to pay five cedis and the driver was detained because he said he did not have some
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherBamboi
  date_of_incident2018-07-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-25
  created2018-07-25 11:15:24
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-25 11:17:10
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe officer refused to co operate with the GSA official
  offline0
  offline_comment
  policy0
  complaint_languageThe police officer asked the driver to pay five cedis and the driver was detained because he said he did not have some
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b584016-a2d8-4dff-adf0-436bc5bdc882
  complaint_id5b583fac-2ab0-4e61-9a47-49b6c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released five minutes after the incident
  resolution1
  created2018-07-25 11:17:10
  modified2018-07-25 11:17:10
  ComplaintsLocale(empty)
  TariffCode(empty)
  18
  Complaint
  id5b583dd4-30dc-490e-a3a5-4ae2c5bdc882
  unique_number163
  user_id(null)
  user_detailsWatara Kotoalama 10kM2742 0277039907
  user_emailgershonnewman@gmail.com
  complaintthe police requested five cedis even though the papers were ok
  original_complaintthe police requested five cedis even though the papers were ok
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other60 km from tamale
  date_of_incident2018-07-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-25
  created2018-07-25 11:07:32
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-25 11:09:24
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff spoke to the police. The police alleged that the driver was not in his seat belt and parked wrongly.
  offline0
  offline_comment
  policy0
  complaint_languagethe police requested five cedis even though the papers were ok
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b583e44-70f8-4242-a8ad-4340c5bdc882
  complaint_id5b583dd4-30dc-490e-a3a5-4ae2c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentTwo minutes after the incident the driver called to confirm his release
  resolution1
  created2018-07-25 11:09:24
  modified2018-07-25 11:09:24
  ComplaintsLocale(empty)
  TariffCode(empty)
  19
  Complaint
  id5b4d9b5e-3160-4f36-a4ca-9a3ec5bdc882
  unique_number162
  user_id(null)
  user_detailsOumar Fofana Truck: DP 18 Tel: 0279512855
  user_emailgershonewman@gmail.com
  complaintThe police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
  original_complaintThe police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Nsawam
  date_of_incident2018-07-14
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-14
  created2018-07-17 09:31:42
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-17 09:34:17
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updatespeaking to the police GSA staff was told that the driver did not login the DV book. On this he asked the police that he should give him a minute to confirm this issue of DV book from the Police Headquarters and get back to them.
  offline0
  offline_comment
  policy0
  complaint_languageThe police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b4d9bf9-08b0-4724-b063-9abbc5bdc882
  complaint_id5b4d9b5e-3160-4f36-a4ca-9a3ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes after the conversation with the police, the drive called to confirm his release.
  resolution1
  created2018-07-17 09:34:17
  modified2018-07-17 09:34:17
  ComplaintsLocale(empty)
  TariffCode(empty)
- currentUser(null)
- defaultLanguageEnglish
- $this->data
  Complaint(empty)
- $this->validationErrors(empty)
- Loaded Helpers
  0jqueryEngine
  1js
  2paginator
  3simpleGraph
  4htmlToolbar
  5toolbar
  6number
  7filter
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====

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

default

Query Explain:

Memory

Timers

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

Request History

Session

Request

Cake Params

$_GET

Cookie

Current Route

Sql Logs

default

Query Explain:

Memory

Timers

Logs

View Variables