All resolved complaints

Showing items 201 to 220 of 387

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-220	Unnecessary delay on the corridor	2019-06-30	Ghana: Kumasi Traffic light	Burkina Faso	Resolved 2019-06-30	View
Complaint:	The driver was stopped and being processed to court because the Police claimed he violated the traffic light, which the driver said was not true.
Resolution status note:	The driver was released after few minutes.
NTB-000-219	8.8. Issues related to transit	2019-06-26	Ghana: Bolga MTTU	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver was stopped and being processed to court because he was not on seat belt
Resolution status note:	The driver was released
NTB-000-218	Misunderstanding between the driver and officers	2019-06-26	Ghana: Savulgu	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver was handcuffed and put behind the bars by the police because he failed to stop.
Resolution status note:	The driver was released after the discussion
NTB-000-217	Misunderstanding between officers and driver	2019-06-26	Ghana: 3-km from Tamale (going to Paga)	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
Resolution status note:	The driver was released after the discussion
NTB-000-216	8.4. Transport related corruption	2019-06-25	Ghana: Exit Wa	Burkina Faso	Resolved 2019-06-25	View
Complaint:	Police asked the driver to GH 5.00 without checking his papers.
Resolution status note:	While the driver was going to give the phone to the police, he was given his papers to go.
NTB-000-215	8.4. Transport related corruption	2019-06-24	Ghana: Kimtapo	Burkina Faso	Resolved 2019-06-24	View
Complaint:	The driver was asked to pay GH 5.00 without checking his papers.
Resolution status note:	Immediately after this discussion, the driver was released
NTB-000-214	8.4. Transport related corruption	2019-06-22	Ghana: Tamale	Burkina Faso	Resolved 2019-06-22	View
Complaint:	The driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
Resolution status note:	The driver released
NTB-000-213	8.4. Transport related corruption	2019-06-22	Ghana: Sawla	Burkina Faso	Resolved 2019-06-22	View
Complaint:	The driver got to tye checkpoint, slowed down and was signaled by one to continue. As he was going another officer pursued him saying he faiked to stop, therefore he should pay GH 300.00 if not he would be put to court on Monday.
Resolution status note:	After explanation by GSA staff, the driver was released.
NTB-000-212	8.4. Transport related corruption	2019-05-31	Ghana: ASANKARE police barrier	Burkina Faso	Resolved 2019-05-31	View
Complaint:	The Police were wanted to process the driver to court because he overtook a vehicle which was about to park for check.
Resolution status note:	Right after the intervention of MR. Sasu, the driver was released
NTB-000-210	8.4. Transport related corruption	2019-05-10	Ghana: Nandome District Assembly (Revenue checkpoint)	Burkina Faso	Resolved 2019-05-10	View
Complaint:	8 (eight) trucks were stopped by staff of Nandome District Assembly and asked to pay GH 35.00 each as part of fund mobilization system put in place by the district.
Resolution status note:	Right after this discussion the drivers were released
NTB-000-209	8.4. Transport related corruption	2019-05-06	Ghana: Kumasi Customs	Burkina Faso	Resolved 2019-05-06	View
Complaint:	The driver's truck got broken down and he reported to the Customs. Now after repairing the Truck He went to Custom to retrieve his papers. But Customs asked the driver to pay GH 200.00 before he could take his documents.
Resolution status note:	After Mr. Teteh's call to the Kumasi Customs, the driver was given his papers.
NTB-000-208	8.4. Transport related corruption	2019-04-25	Ghana: Exit Tenga	Burkina Faso	Resolved 2019-04-25	View
Complaint:	Five (5) trucks coming back from Burkina Faso were stooped by the Police and asked to pay GH 5.00 each.
Resolution status note:	Right after this discussion with the police, the drivers were released.
NTB-000-207	8.4. Transport related corruption	2019-04-25	Ghana: Between Kumasi and Accra. (158kkm from Accra)	Burkina Faso	Resolved 2019-04-25	View
Complaint:	The driver was stopped by the Police and asked to pay GH 5.00. Failure to pay this money, the Police said they will process him to court because his break light was not functioning.
Resolution status note:	After receiving a call from Mr. Sasu Mensah, they released the driver
NTB-000-206	8.4. Transport related corruption	2019-04-16	Ghana: Exit Wa coming back from Burkina	Burkina Faso	Resolved 2019-04-16	View
Complaint:	Five (5) trucks were stopped by the Police and after checking their papers were asked to pay GH 5.00 each.
Resolution status note:	About two minutes later, the driver called to confirm their release.
NTB-000-205	8.4. Transport related corruption	2019-04-14	Ghana: After Tamale	Burkina Faso	Resolved 2019-04-14	View
Complaint:	The Police stopped the driver and asked for his driver and the latter did so. After checking the papers, the police asked the driver to pay GH 10.00.
Resolution status note:	Few minutes later, the driver was released
NTB-000-204	8.4. Transport related corruption	2019-04-09	Ghana: Around Cape Coast	Côte d'Ivoire	Resolved 2019-04-09	View
Complaint:	The driver was stopped by the Police and asked to provide his papers. The driver provided the papers; but the officer, seeing that there was no problem with the papers, demanded his warning triangle and extinguisher. These also the driver presented. After this the officer asked him to pay GH 5.00.
Resolution status note:	Few minutes later, the driver was released.
NTB-000-203	8.4. Transport related corruption	2019-04-09	Ghana: Tamale bridge	Burkina Faso	Resolved 2019-04-09	View
Complaint:	The driver was stopped by the Police and upon checking his papers the officers noticed that his "carte grise and permis international" have expired whilst he was still in the port.
Resolution status note:	Few minutes after, the driver called to confirm his release
NTB-000-202	8.4. Transport related corruption	2019-04-03	Ghana: Exit Bamboe (coming from Burkina Faso)	Burkina Faso	Resolved 2019-04-03	View
Complaint:	The driver got to the checkpoint and the police without requesting for his qsked him to pay GH 5.00 and go. The officer told the driver that without the money he won't move.
Resolution status note:	About two minutes later the driver called to confirm his release.
NTB-000-201	8.4. Transport related corruption	2019-04-02	Ghana: ENTRANCE TECHIMAN	Burkina Faso	Resolved 2019-04-02	View
Complaint:	Three trucks were stopped by the police and asked to provide their papers. After checking the papers, the police asked them to pay GH 5.00 each
Resolution status note:	About two (2) minutes later the driver called to confirm their release
NTB-000-200	8.4. Transport related corruption	2019-03-29	Ghana: Entrance Walewale	Burkina Faso	Resolved 2019-03-29	View
Complaint:	Six (6) trucks were stopped by the Police around 4:00am and asked to pay GH 10.00 each even though their papers were ok.
Resolution status note:	Thirty (30) minutes after the discussion the drivers were released

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