Non-Tariff Barriers :: Complaints

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-217	Misunderstanding between officers and driver	2019-06-26	Ghana: 3-km from Tamale (going to Paga)	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
Resolution status note:	The driver was released after the discussion
NTB-000-216	8.4. Transport related corruption	2019-06-25	Ghana: Exit Wa	Burkina Faso	Resolved 2019-06-25	View
Complaint:	Police asked the driver to GH 5.00 without checking his papers.
Resolution status note:	While the driver was going to give the phone to the police, he was given his papers to go.
NTB-000-215	8.4. Transport related corruption	2019-06-24	Ghana: Kimtapo	Burkina Faso	Resolved 2019-06-24	View
Complaint:	The driver was asked to pay GH 5.00 without checking his papers.
Resolution status note:	Immediately after this discussion, the driver was released
NTB-000-214	8.4. Transport related corruption	2019-06-22	Ghana: Tamale	Burkina Faso	Resolved 2019-06-22	View
Complaint:	The driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
Resolution status note:	The driver released
NTB-000-213	8.4. Transport related corruption	2019-06-22	Ghana: Sawla	Burkina Faso	Resolved 2019-06-22	View
Complaint:	The driver got to tye checkpoint, slowed down and was signaled by one to continue. As he was going another officer pursued him saying he faiked to stop, therefore he should pay GH 300.00 if not he would be put to court on Monday.
Resolution status note:	After explanation by GSA staff, the driver was released.
NTB-000-212	8.4. Transport related corruption	2019-05-31	Ghana: ASANKARE police barrier	Burkina Faso	Resolved 2019-05-31	View
Complaint:	The Police were wanted to process the driver to court because he overtook a vehicle which was about to park for check.
Resolution status note:	Right after the intervention of MR. Sasu, the driver was released
NTB-000-210	8.4. Transport related corruption	2019-05-10	Ghana: Nandome District Assembly (Revenue checkpoint)	Burkina Faso	Resolved 2019-05-10	View
Complaint:	8 (eight) trucks were stopped by staff of Nandome District Assembly and asked to pay GH 35.00 each as part of fund mobilization system put in place by the district.
Resolution status note:	Right after this discussion the drivers were released
NTB-000-209	8.4. Transport related corruption	2019-05-06	Ghana: Kumasi Customs	Burkina Faso	Resolved 2019-05-06	View
Complaint:	The driver's truck got broken down and he reported to the Customs. Now after repairing the Truck He went to Custom to retrieve his papers. But Customs asked the driver to pay GH 200.00 before he could take his documents.
Resolution status note:	After Mr. Teteh's call to the Kumasi Customs, the driver was given his papers.
NTB-000-208	8.4. Transport related corruption	2019-04-25	Ghana: Exit Tenga	Burkina Faso	Resolved 2019-04-25	View
Complaint:	Five (5) trucks coming back from Burkina Faso were stooped by the Police and asked to pay GH 5.00 each.
Resolution status note:	Right after this discussion with the police, the drivers were released.
NTB-000-207	8.4. Transport related corruption	2019-04-25	Ghana: Between Kumasi and Accra. (158kkm from Accra)	Burkina Faso	Resolved 2019-04-25	View
Complaint:	The driver was stopped by the Police and asked to pay GH 5.00. Failure to pay this money, the Police said they will process him to court because his break light was not functioning.
Resolution status note:	After receiving a call from Mr. Sasu Mensah, they released the driver
NTB-000-206	8.4. Transport related corruption	2019-04-16	Ghana: Exit Wa coming back from Burkina	Burkina Faso	Resolved 2019-04-16	View
Complaint:	Five (5) trucks were stopped by the Police and after checking their papers were asked to pay GH 5.00 each.
Resolution status note:	About two minutes later, the driver called to confirm their release.
NTB-000-205	8.4. Transport related corruption	2019-04-14	Ghana: After Tamale	Burkina Faso	Resolved 2019-04-14	View
Complaint:	The Police stopped the driver and asked for his driver and the latter did so. After checking the papers, the police asked the driver to pay GH 10.00.
Resolution status note:	Few minutes later, the driver was released
NTB-000-204	8.4. Transport related corruption	2019-04-09	Ghana: Around Cape Coast	Côte d'Ivoire	Resolved 2019-04-09	View
Complaint:	The driver was stopped by the Police and asked to provide his papers. The driver provided the papers; but the officer, seeing that there was no problem with the papers, demanded his warning triangle and extinguisher. These also the driver presented. After this the officer asked him to pay GH 5.00.
Resolution status note:	Few minutes later, the driver was released.
NTB-000-203	8.4. Transport related corruption	2019-04-09	Ghana: Tamale bridge	Burkina Faso	Resolved 2019-04-09	View
Complaint:	The driver was stopped by the Police and upon checking his papers the officers noticed that his "carte grise and permis international" have expired whilst he was still in the port.
Resolution status note:	Few minutes after, the driver called to confirm his release
NTB-000-202	8.4. Transport related corruption	2019-04-03	Ghana: Exit Bamboe (coming from Burkina Faso)	Burkina Faso	Resolved 2019-04-03	View
Complaint:	The driver got to the checkpoint and the police without requesting for his qsked him to pay GH 5.00 and go. The officer told the driver that without the money he won't move.
Resolution status note:	About two minutes later the driver called to confirm his release.
NTB-000-201	8.4. Transport related corruption	2019-04-02	Ghana: ENTRANCE TECHIMAN	Burkina Faso	Resolved 2019-04-02	View
Complaint:	Three trucks were stopped by the police and asked to provide their papers. After checking the papers, the police asked them to pay GH 5.00 each
Resolution status note:	About two (2) minutes later the driver called to confirm their release
NTB-000-200	8.4. Transport related corruption	2019-03-29	Ghana: Entrance Walewale	Burkina Faso	Resolved 2019-03-29	View
Complaint:	Six (6) trucks were stopped by the Police around 4:00am and asked to pay GH 10.00 each even though their papers were ok.
Resolution status note:	Thirty (30) minutes after the discussion the drivers were released
NTB-000-199	8.4. Transport related corruption	2019-03-28	Ghana: Entrance Yape (Going to BF)	Burkina Faso	Resolved 2019-03-28	View
Complaint:	The driver got to the checkpoint. The police took the Customs papers from him and asked him to pay GH 5.00.
Resolution status note:	When GSA staff called the driver after few minutes, the latter confirmed his release
NTB-000-198	8.4. Transport related corruption	2019-03-26	Burkina Faso: Kadelso	Burkina Faso	Resolved 2019-03-26	View
Complaint:	The used car driver was stopped and his licence taken from him because of GH 1.00.
Resolution status note:	About five minutes after, the driver called to confirm his release
NTB-000-197	8.4. Transport related corruption	2019-03-26	Ghana: Police patrol team	Burkina Faso	Resolved 2019-03-26	View
Complaint:	Eight (8) trucks which just left a checkpoint ( at less than 100 meters) were stopped at Wa by police patrol team and asked to GH 5.00 each.
Resolution status note:	Few minutes after this discussion, the driver called to confirm their release

History
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Request History
4 previous requests available
====
Session
+ –
Session
- Config
  userAgent1219db9bd1d6c8d98d3787f090c6f46f
  time1736748922
  timeout10
  languageen
====
Request
+ –
Request

Cake Params
- controllercomplaints
- actionindex
- named
  page11
  resolved1
- pass(empty)
- resolved1
- plugin(null)
- url
  exthtml
  urlresolved_complaints/page:11
- form(empty)
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  Status.rejected0
  Status.resolved1
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  contain
  0Country
  1ImposingRegion
  2LocationType
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  4NtbType
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  8Status
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$_GET
- urlresolved_complaints/page:11
Cookie

To view Cookies, add CookieComponent to Controller

Current Route
- keys(empty)
- options
  named
  resolved1
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  controllercomplaints
  actionindex
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- template/resolved_complaints/*
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- _compiledRoute#^/resolved_complaints(?:/(?P<_args_>.*))?[/]*$#
- __headerMap
  typecontent_type
  methodrequest_method
  serverserver_name
====

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Sql Logs

default

Query	Affected	Num. rows	Took (ms)	Actions
SHOW FULL COLUMNS FROM `aros`	7	7	1	maybe slow
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'utf8_general_ci';	1	1	1
SHOW FULL COLUMNS FROM `acos`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `aros_acos`	9	9	1	maybe slow
SHOW FULL COLUMNS FROM `complaints`	35	35	1
SHOW FULL COLUMNS FROM `users`	23	23	1
SHOW FULL COLUMNS FROM `countries`	9	9	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `regions`	2	2	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `regions_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_focal_points`	3	3	0
SHOW FULL COLUMNS FROM `towns`	3	3	1	maybe slow
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'latin1_swedish_ci';	1	1	1
SHOW FULL COLUMNS FROM `sectors`	2	2	0
SHOW FULL COLUMNS FROM `sectors_locales`	4	4	0
SHOW FULL COLUMNS FROM `roles`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `comments`	7	7	1	maybe slow
SHOW FULL COLUMNS FROM `attachments`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `location_types`	4	4	0
SHOW FULL COLUMNS FROM `locations`	4	4	0
SHOW FULL COLUMNS FROM `location_types_locales`	4	4	0
SHOW FULL COLUMNS FROM `ntb_types`	10	10	1	maybe slow
SHOW FULL COLUMNS FROM `ntb_types_locales`	5	5	0
SHOW FULL COLUMNS FROM `statuses`	7	7	0
SHOW FULL COLUMNS FROM `statuses_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `ntm_codes`	5	5	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `sms`	13	13	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes`	6	6	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_tariff_codes`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes_locales`	4	4	0
SHOW FULL COLUMNS FROM `emails`	4	4	1	maybe slow
SELECT COUNT(*) AS `count` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0	1	1	0
SELECT `Complaint`.`id`, `Complaint`.`unique_number`, `Complaint`.`user_id`, `Complaint`.`user_details`, `Complaint`.`user_email`, `Complaint`.`complaint`, `Complaint`.`original_complaint`, `Complaint`.`country_id`, `Complaint`.`town_id`, `Complaint`.`imposing_region_id`, `Complaint`.`reporting_country_id`, `Complaint`.`reporting_region_id`, `Complaint`.`location_type_id`, `Complaint`.`location_id`, `Complaint`.`location_other`, `Complaint`.`date_of_incident`, `Complaint`.`ntb_type_id`, `Complaint`.`ntb_type_other`, `Complaint`.`ntm_code_id`, `Complaint`.`status_id`, `Complaint`.`product_description`, `Complaint`.`country_origin_id`, `Complaint`.`currency_id`, `Complaint`.`value`, `Complaint`.`original_locale`, `Complaint`.`is_spam`, `Complaint`.`resolved_date`, `Complaint`.`created`, `Complaint`.`created_by`, `Complaint`.`modified`, `Complaint`.`modified_by`, `Complaint`.`progress_update`, `Complaint`.`offline`, `Complaint`.`offline_comment`, `Complaint`.`policy`, `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `ImposingRegion`.`id`, `ImposingRegion`.`name`, `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member`, `ReportingRegion`.`id`, `ReportingRegion`.`name`, `Location`.`id`, `Location`.`name`, `Location`.`location_type_id`, `Location`.`country_id`, `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName`, `NtmCode`.`id`, `NtmCode`.`level`, `NtmCode`.`code`, `NtmCode`.`description`, `NtmCode`.`parent_id`, `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box`, `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable`, `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0 ORDER BY `Complaint`.`unique_number` desc LIMIT 200, 20	20	20	0
SELECT `ComplaintsLocale`.`trans_id`, `ComplaintsLocale`.`id`, `ComplaintsLocale`.`complaint`, `ComplaintsLocale`.`locale` FROM `complaints_locales` AS `ComplaintsLocale` WHERE `ComplaintsLocale`.`id` IN ('5d133f3d-d338-4bdc-9a6b-f134c5bdc882', '5d124a02-2000-4f2c-bd89-9743c5bdc882', '5d124868-6144-4ba9-b502-9a45c5bdc882', '5d124342-0fb8-4f3e-b7f0-953ec5bdc882', '5d123f3a-304c-4c35-935e-951fc5bdc882', '5cf0fbb4-29bc-412c-a149-a52cc5bdc882', '5cd5619f-07fc-4b38-b8a4-4113c5bdc882', '5cd02be3-45d0-4da6-8de4-4322c5bdc882', '5cc2c639-2354-4792-a374-4c5fc5bdc882', '5cc2c2e6-dfe4-4e7e-8910-4cf1c5bdc882', '5cb5cb54-6cf8-4b53-9593-472fc5bdc882', '5cb43e14-1b08-49e0-97d9-400ac5bdc882', '5caf0c0c-a0c4-42d9-95a4-1746c5bdc882', '5caf07ad-3414-4833-8a0e-14acc5bdc882', '5ca45e5e-f598-4278-b588-618fc5bdc882', '5ca38d60-5fa0-4a7f-9125-2ae5c5bdc882', '5c9dc855-e304-4b95-a91c-d59ec5bdc882', '5c9c85dd-be88-4622-a96e-9920c5bdc882', '5c99fcc1-3528-4c15-9071-15a4c5bdc882', '5c99f6bf-af08-4d07-bd0b-12b3c5bdc882')	4	4	0
SELECT `TariffCode`.`id`, `TariffCode`.`heading`, `TariffCode`.`description`, `TariffCode`.`parent_id`, `TariffCode`.`lft`, `TariffCode`.`rght`, (concat(`TariffCode`.`heading`, ": ", `TariffCode`.`description`)) AS `TariffCode__name`, `ComplaintsTariffCode`.`id`, `ComplaintsTariffCode`.`complaint_id`, `ComplaintsTariffCode`.`tariff_code_id` FROM `tariff_codes` AS `TariffCode` JOIN `complaints_tariff_codes` AS `ComplaintsTariffCode` ON (`ComplaintsTariffCode`.`complaint_id` IN ('5d133f3d-d338-4bdc-9a6b-f134c5bdc882', '5d124a02-2000-4f2c-bd89-9743c5bdc882', '5d124868-6144-4ba9-b502-9a45c5bdc882', '5d124342-0fb8-4f3e-b7f0-953ec5bdc882', '5d123f3a-304c-4c35-935e-951fc5bdc882', '5cf0fbb4-29bc-412c-a149-a52cc5bdc882', '5cd5619f-07fc-4b38-b8a4-4113c5bdc882', '5cd02be3-45d0-4da6-8de4-4322c5bdc882', '5cc2c639-2354-4792-a374-4c5fc5bdc882', '5cc2c2e6-dfe4-4e7e-8910-4cf1c5bdc882', '5cb5cb54-6cf8-4b53-9593-472fc5bdc882', '5cb43e14-1b08-49e0-97d9-400ac5bdc882', '5caf0c0c-a0c4-42d9-95a4-1746c5bdc882', '5caf07ad-3414-4833-8a0e-14acc5bdc882', '5ca45e5e-f598-4278-b588-618fc5bdc882', '5ca38d60-5fa0-4a7f-9125-2ae5c5bdc882', '5c9dc855-e304-4b95-a91c-d59ec5bdc882', '5c9c85dd-be88-4622-a96e-9920c5bdc882', '5c99fcc1-3528-4c15-9071-15a4c5bdc882', '5c99f6bf-af08-4d07-bd0b-12b3c5bdc882') AND `ComplaintsTariffCode`.`tariff_code_id` = `TariffCode`.`id`)	0	0	0
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `countries` AS `Country` LEFT JOIN `focal_points` AS `FocalPoint` ON (`FocalPoint`.`country_id` = `Country`.`id`) WHERE `Country`.`member` = 1 ORDER BY `name` ASC	15	15	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BJ'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da7b-3aac-4895-879c-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BF'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa29-b610-4f6a-bb28-0612c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CV'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CI'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da84-7460-4ef7-9eb6-39fac0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GM'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GH'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da69-13d8-49d0-ad22-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GN'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GW'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'LR'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'ML'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NE'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da8c-b374-4d89-96a0-39f9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SN'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa08-f9f0-4b67-9e2d-0545c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SL'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'TG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da95-21e4-4eff-8899-39f8c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `Region`.`id`, `Region`.`name` FROM `regions` AS `Region` WHERE 1 = 1	2	2	0
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`allow` = 1 ORDER BY `NtbType`.`position` ASC	77	77	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 ORDER BY `Status`.`order` ASC	5	5	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE 1 = 1 ORDER BY `Status`.`order` ASC	7	7	0

Query Explain:

Click an "Explain" link above, to see the query explanation.

====

Timer

+ –

Memory

Peak Memory Use 17.09 MB

Message	Memory use
Component initialization	10.20 MB
Controller action start	10.26 MB
Controller render start	11.68 MB
View render complete	13.54 MB

Timers

Total Request Time: 442 (ms)

Message	Time in ms	Graph
Core Processing (Derived)	253.91
Component initialization and startup	1.38
Controller action	43.47
» Complaint->find()	4.43
» Complaint->find() #2	15.48
» Country->find()	4.41
» Region->find()	0.20
» NtbType->find()	3.54
» NtbType->find() #2	3.63
» Status->find()	0.36
» Status->find() #2	0.25
Render Controller Action	60.54
» Rendering View	58.76
» » Rendering APP/views/complaints/index.ctp	48.20
» » » Rendering CORE/plugins/octoplus/views/elements/paging.ctp	3.72
» » Rendering APP/views/layouts/default.ctp	10.36
» » » Rendering APP/views/elements/dock_menu.ctp	0.21
» » » Rendering APP/views/elements/ntbbanner.ctp	4.37
» » » » Rendering APP/views/elements/login_banner.ctp	2.89
» » » » » Rendering APP/views/elements/login.ctp	2.63
» » » Rendering APP/views/elements/ntbmenu.ctp	4.65
» » » Rendering APP/views/elements/ntbfooter.ctp	0.07

====

Log
+ –

Logs

====
Variables
+ –
View Variables
- localeeng
- countries
  ECOWAS
  BJBenin
  BFBurkina Faso
  CICôte d'Ivoire
  GHGhana
  NGNigeria
  SNSenegal
  TGTogo
- ntbTypes
  Category 1. Government participation in trade & restrictive practices tolerated by governments
  4e09b8bd-a198-4b79-a9e5-103ec0a803051.1. Export subsidies
  4e09b8d1-1fec-47ef-920c-0f53c0a803051.2. Government monopoly in export/import
  4e0c68dc-5dcc-48dd-b6f3-6f9ac0a803051.3. State subsidies, procurement, trading, state ownership
  d67edb0e-a31d-11e0-af43-000c292ff6141.4. Preference given to domestic bidders/suppliers
  d67f1ce0-a31d-11e0-af43-000c292ff6141.5. Requirement for counter trade
  d67f2f64-a31d-11e0-af43-000c292ff6141.6. Domestic assistance programmes for companies
  d67f409e-a31d-11e0-af43-000c292ff6141.7. Discriminatory or flawed government procurement policies
  d67f5336-a31d-11e0-af43-000c292ff6141.8. Import bans
  d67f645c-a31d-11e0-af43-000c292ff6141.9. Determination of eligibility of an exporting country by the importing country
  d67f765e-a31d-11e0-af43-000c292ff6141.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country
  d67f886a-a31d-11e0-af43-000c292ff6141.11. Occupational safety and health regulation
  d67f9ac6-a31d-11e0-af43-000c292ff6141.12. Multiplicity and Controls of Foreign exchange market
  d67faca0-a31d-11e0-af43-000c292ff6141.13. "Buy national" policy
  d67fbe7a-a31d-11e0-af43-000c292ff6141.14. Lack of coordination between government institutions
  d67fcfd2-a31d-11e0-af43-000c292ff6141.15. Other
  Category 2. Customs and administrative entry procedures
  d67fe0da-a31d-11e0-af43-000c292ff6142.1. Government imposing antidumping duties
  d67ff28c-a31d-11e0-af43-000c292ff6142.2. Arbitrary customs classification
  d6800362-a31d-11e0-af43-000c292ff6142.3. Issues related to the rules of origin
  d68015a0-a31d-11e0-af43-000c292ff6142.4. Import licensing
  d6802680-a31d-11e0-af43-000c292ff6142.5. Decreed customs surcharges
  d6803846-a31d-11e0-af43-000c292ff6142.6. Additional taxes and other charges
  d6804962-a31d-11e0-af43-000c292ff6142.7. International taxes and charges levied on imports and other tariff measures
  d6805b28-a31d-11e0-af43-000c292ff6142.8. Lengthy and costly customs clearance procedures
  d6806c12-a31d-11e0-af43-000c292ff6142.9. Issues related to transit fees
  d6807ed2-a31d-11e0-af43-000c292ff6142.10. Inadequate or unreasonable customs procedures and charges
  d6808fee-a31d-11e0-af43-000c292ff6142.11. Lack of control in Customs infrastructure
  d680a0c4-a31d-11e0-af43-000c292ff6142.12. Lack of capacity of Customs officers
  d680b2d0-a31d-11e0-af43-000c292ff6142.13. Issues related to Pre-Shipment Inspections
  d680c3e2-a31d-11e0-af43-000c292ff6142.14. Other
  4d480568-810c-43b9-8f97-7ce442c5ea45Category 3. Technical barriers to trade (TBT)
  4d480586-bc1c-4f01-b5e3-2e1442c5ea45Category 4. Sanitary & phyto-sanitary (SPS) measures
  Category 5. Specific limitations
  d681956a-a31d-11e0-af43-000c292ff6145.1. Quantitative restrictions
  d681a65e-a31d-11e0-af43-000c292ff6145.2. Exchange controls
  d681b82e-a31d-11e0-af43-000c292ff6145.3. Export taxes
  d681c922-a31d-11e0-af43-000c292ff6145.4. Quotas
  d681da02-a31d-11e0-af43-000c292ff6145.5. Import licensing requirements
  d681ec2c-a31d-11e0-af43-000c292ff6145.6. Proportion restrictions of foreign to domestic goods (local content requirement)
  d681fd3e-a31d-11e0-af43-000c292ff6145.7. Minimum import price limits
  d6820f18-a31d-11e0-af43-000c292ff6145.8. Embargoes
  d682205c-a31d-11e0-af43-000c292ff6145.9. Non-automatic licensing
  d6823254-a31d-11e0-af43-000c292ff6145.10. Prohibitions
  d68243c0-a31d-11e0-af43-000c292ff6145.11. Quantitative safeguard measures
  d68255d6-a31d-11e0-af43-000c292ff6145.12. Export restraint arrangements
  d68266fc-a31d-11e0-af43-000c292ff6145.13. Other quantity control measures
  d682785e-a31d-11e0-af43-000c292ff6145.14. Restrictive licenses
  d6828a60-a31d-11e0-af43-000c292ff6145.15. Other
  Category 6. Charges on imports
  d6829b5e-a31d-11e0-af43-000c292ff6146.1. Prior import deposits and subsidies
  d682ad1a-a31d-11e0-af43-000c292ff6146.2. Administrative fees
  d682be86-a31d-11e0-af43-000c292ff6146.3. Special supplementary duties
  d682d088-a31d-11e0-af43-000c292ff6146.4. Import credit discriminations
  d682e1cc-a31d-11e0-af43-000c292ff6146.5. Variable levies
  d682f3a6-a31d-11e0-af43-000c292ff6146.6. Border taxes
  d68304c2-a31d-11e0-af43-000c292ff6146.7. Other
  Category 7. Other procedural problems
  d683170a-a31d-11e0-af43-000c292ff6147.1. Arbitrariness
  d68327ea-a31d-11e0-af43-000c292ff6147.2. Discrimination
  d68338b6-a31d-11e0-af43-000c292ff6147.3. Corruption
  d6834a68-a31d-11e0-af43-000c292ff6147.4. Costly procedures
  d6835b66-a31d-11e0-af43-000c292ff6147.5. Lengthy procedures
  d6836d2c-a31d-11e0-af43-000c292ff6147.6. Lack of information on procedures (or changes thereof)
  d6837e48-a31d-11e0-af43-000c292ff6147.7. Complex variety of documentation required
  d683902c-a31d-11e0-af43-000c292ff6147.8. Consular and Immigration Issues
  d683a134-a31d-11e0-af43-000c292ff6147.9. Inadequate trade related infrastructure
  d683c1aa-a31d-11e0-af43-000c292ff6147.10. Other
  Category 8. Transport, Clearing and Forwarding
  134ae3f8-9813-11e1-be2a-00e08128b0718.1. Government Policy and regulations
  13746138-9813-11e1-be2a-00e08128b0718.2. Administrative (Border Operating Hours, delays at border posts, etc.)
  139dea58-9813-11e1-be2a-00e08128b0718.3. Immigration requirements (Visa, travel permit)
  13c9ccfe-9813-11e1-be2a-00e08128b0718.4. Transport related corruption
  13f328f6-9813-11e1-be2a-00e08128b0718.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)
  141e6da4-9813-11e1-be2a-00e08128b0718.6. Vehicle standards
  d683b2f0-a31d-11e0-af43-000c292ff6148.7. Costly Road user charges /fees
  3746f9d4-98f6-11e1-be2a-00e08128b0718.8. Issues related to transit
  otherOther
  policyPolicy or Regulatory NTB
  notPolicyNot a policy or regulatory NTB
- statuses
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- regions
  08391dd0-3d26-11e4-916c-0800200c9a66ECOWAS
  08391dd0-3d26-11e4-916c-0800201c9a66UEMOA
- allStatuses
  4cc5a0be-045c-4434-a342-43b5c0a80305New (Not reviewed)
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  4cc5a0f0-4218-4545-8158-4343c0a80305Rejected
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- complaints
  0
  Complaint
  id5d133f3d-d338-4bdc-9a6b-f134c5bdc882
  unique_number217
  user_id(null)
  user_detailsJaneAS Abubakar Truck: 7368 Tel: 0243435398
  user_emailgershonewman@gmail.com
  complaintThe driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
  original_complaintThe driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other3-km from Tamale (going to Paga)
  date_of_incident2019-06-26
  ntb_type_idother
  ntb_type_otherMisunderstanding between officers and driver
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-26
  created2019-06-26 11:47:41
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-26 12:19:25
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff spoke to the Officer in charge and pleaded that the driver be released. He also assured the Officer to warn the driver of the consequences of misconduct on the road.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d1346ad-4cfc-4253-a2dc-f391c5bdc882
  complaint_id5d133f3d-d338-4bdc-9a6b-f134c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released after the discussion
  resolution1
  created2019-06-26 12:19:25
  modified2019-06-26 12:19:25
  ComplaintsLocale(empty)
  TariffCode(empty)
  1
  Complaint
  id5d124a02-2000-4f2c-bd89-9743c5bdc882
  unique_number216
  user_id(null)
  user_detailsIssaca Kossimbo Truck: 11 KP 4733 Tel:0278388297
  user_emailgershonewman@gmail.com
  complaintPolice asked the driver to GH 5.00 without checking his papers.
  original_complaintPolice asked the driver to GH 5.00 without checking his papers.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Wa
  date_of_incident2019-06-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-25
  created2019-06-25 18:21:22
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-25 18:23:40
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked the driver to give the telephone to the officer for more clarification.
  offline0
  offline_comment
  policy0
  complaint_languagePolice asked the driver to GH 5.00 without checking his papers.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d124a8c-bb50-4301-9c7f-9c6dc5bdc882
  complaint_id5d124a02-2000-4f2c-bd89-9743c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile the driver was going to give the phone to the police, he was given his papers to go.
  resolution1
  created2019-06-25 18:23:40
  modified2019-06-25 18:23:40
  ComplaintsLocale(empty)
  TariffCode(empty)
  2
  Complaint
  id5d124868-6144-4ba9-b502-9a45c5bdc882
  unique_number215
  user_id(null)
  user_detailsBaro Saidou Truck: 11 LP 3176 Tel: 0276320018
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay GH 5.00 without checking his papers.
  original_complaintThe driver was asked to pay GH 5.00 without checking his papers.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherKimtapo
  date_of_incident2019-06-24
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-24
  created2019-06-25 18:14:32
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-25 18:15:36
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff upon hearing this spoke with one of the officers who denied asking for money but rather said that the driver was misbehaving. That Officer later gave the phone to another officer to whom GSA staff explained the experience harassment he had during his fact finding trip during the week.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay GH 5.00 without checking his papers.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d1248a8-5da8-4c2f-a2fa-9743c5bdc882
  complaint_id5d124868-6144-4ba9-b502-9a45c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentImmediately after this discussion, the driver was released
  resolution1
  created2019-06-25 18:15:36
  modified2019-06-25 18:15:36
  ComplaintsLocale(empty)
  TariffCode(empty)
  3
  Complaint
  id5d124342-0fb8-4f3e-b7f0-953ec5bdc882
  unique_number214
  user_id(null)
  user_detailsFarouk Agouda Truck: 11 LP 5392 Tel: 0556978911
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
  original_complaintThe driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherTamale
  date_of_incident2019-06-22
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-22
  created2019-06-25 17:52:34
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-25 17:53:48
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGsa staff received this complaint from Ziad and called the driver for clarification and also to interact with the Police. At that very moment the driver was being released to continue his journey.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d12438c-3018-49f7-8c44-94cbc5bdc882
  complaint_id5d124342-0fb8-4f3e-b7f0-953ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver released
  resolution1
  created2019-06-25 17:53:48
  modified2019-06-25 17:53:48
  ComplaintsLocale(empty)
  TariffCode(empty)
  4
  Complaint
  id5d123f3a-304c-4c35-935e-951fc5bdc882
  unique_number213
  user_id(null)
  user_detailsTraore Fatira Truck: 11 KP 0963 Tel: 0268269124
  user_emailgershonewman@gmail.com
  complaintThe driver got to tye checkpoint, slowed down and was signaled by one to continue. As he was going another officer pursued him saying he faiked to stop, therefore he should pay GH 300.00 if not he would be put to court on Monday.
  original_complaintThe driver got to tye checkpoint, slowed down and was signaled by one to continue. As he was going another officer pursued him saying he faiked to stop, therefore he should pay GH 300.00 if not he would be put to court on Monday.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherSawla
  date_of_incident2019-06-22
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-06-22
  created2019-06-25 17:35:22
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-06-25 17:37:08
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the Police. The Police said the driver failed to stop so they were preparing him. GSA staff explained the issues as he was told by the driver before the officer who ordered him to continue said he asked him to move.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to tye checkpoint, slowed down and was signaled by one to continue. As he was going another officer pursued him saying he faiked to stop, therefore he should pay GH 300.00 if not he would be put to court on Monday.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5d123fa4-61c4-4121-8cdf-94fac5bdc882
  complaint_id5d123f3a-304c-4c35-935e-951fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter explanation by GSA staff, the driver was released.
  resolution1
  created2019-06-25 17:37:08
  modified2019-06-25 17:37:08
  ComplaintsLocale(empty)
  TariffCode(empty)
  5
  Complaint
  id5cf0fbb4-29bc-412c-a149-a52cc5bdc882
  unique_number212
  user_id(null)
  user_detailsOuatara lassina Truck: 11 LP 6810 Tel: 0271928498
  user_emailgershonewman@gmail.com
  complaintThe Police were wanted to process the driver to court because he overtook a vehicle which was about to park for check.
  original_complaintThe Police were wanted to process the driver to court because he overtook a vehicle which was about to park for check.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherASANKARE police barrier
  date_of_incident2019-05-31
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-05-31
  created2019-05-31 12:02:28
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-05-31 12:03:59
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this GSA staff spoke to one of the officers who asked him to advice the said driver. GSA staff did advice the driver and told him to wait for his release. After about ten (10) minutes, the driver called back that he was still at the checkpoint. Here GSA staff gave MR. Sasu Mensah's number to the driver for his intervention after talking to the latter. Few minutes after MR. Sasu discussion with the officers at the barrier, the driver was released.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police were wanted to process the driver to court because he overtook a vehicle which was about to park for check.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5cf0fc0f-ffe8-4caf-a6b9-a39fc5bdc882
  complaint_id5cf0fbb4-29bc-412c-a149-a52cc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after the intervention of MR. Sasu, the driver was released
  resolution1
  created2019-05-31 12:03:59
  modified2019-05-31 12:03:59
  ComplaintsLocale(empty)
  TariffCode(empty)
  6
  Complaint
  id5cd5619f-07fc-4b38-b8a4-4113c5bdc882
  unique_number210
  user_id(null)
  user_detailsBamogo abdoul Rasmani Truck: 11 JN 4043 Tel: 0556977273
  user_emailgershonewman@gmail.com
  complaint8 (eight) trucks were stopped by staff of Nandome District Assembly and asked to pay GH 35.00 each as part of fund mobilization system put in place by the district.
  original_complaint8 (eight) trucks were stopped by staff of Nandome District Assembly and asked to pay GH 35.00 each as part of fund mobilization system put in place by the district.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherNandome District Assembly (Revenue checkpoint)
  date_of_incident2019-05-10
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-05-10
  created2019-05-10 13:33:51
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-05-10 13:47:06
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this GSA staff asked advice from Mr. Bashirudine Hakib, a senior freight and logistics officer. The latter spoke with the officials of the district and advised that such exercise should known to the Ministry of Transport and all stakeholders involved. He also advised that they put an end to the said exercise. The officer the district agreed to this and stated that a stakeholder meeting is scheduled at Hamile for that purpose.
  offline0
  offline_comment
  policy0
  complaint_language8 (eight) trucks were stopped by staff of Nandome District Assembly and asked to pay GH 35.00 each as part of fund mobilization system put in place by the district.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5cd564ba-1cfc-433b-a05d-42d8c5bdc882
  complaint_id5cd5619f-07fc-4b38-b8a4-4113c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after this discussion the drivers were released
  resolution1
  created2019-05-10 13:47:06
  modified2019-05-10 13:47:06
  ComplaintsLocale(empty)
  TariffCode(empty)
  7
  Complaint
  id5cd02be3-45d0-4da6-8de4-4322c5bdc882
  unique_number209
  user_id
  user_detailsOuewdraogo Ali Te: 0261168383 Truck: 11 KM 7334
  user_emailgershonewman@gmail.com
  complaintThe driver's truck got broken down and he reported to the Customs. Now after repairing the Truck He went to Custom to retrieve his papers. But Customs asked the driver to pay GH 200.00 before he could take his documents.
  original_complaintThe driver's truck got broken down and he reported to the Customs. Now after repairing the Truck He went to Custom to retrieve his papers. But Customs asked the driver to pay GH 200.00 before he could take his documents.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherKumasi Customs
  date_of_incident2019-05-06
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-05-06
  created2019-05-06 14:43:15
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-05-06 14:45:41
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called GSA staff asked to speak to the Customs Officers but they unanimously refused to take the phone. GSA staff then called Mr. Emmanuel Teteh to report the incidence to him. The latter requested for the driver's and the truck's details. Few minutes later, Mr. Teteh called GSA staff and asked him to tell the driver to go back the Customs. This was done by GSA staff.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver's truck got broken down and he reported to the Customs. Now after repairing the Truck He went to Custom to retrieve his papers. But Customs asked the driver to pay GH 200.00 before he could take his documents.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5cd02c75-0438-4cbc-af43-468cc5bdc882
  complaint_id5cd02be3-45d0-4da6-8de4-4322c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter Mr. Teteh's call to the Kumasi Customs, the driver was given his papers.
  resolution1
  created2019-05-06 14:45:41
  modified2019-05-06 14:45:41
  ComplaintsLocale
  0
  trans_id45
  id5cd02be3-45d0-4da6-8de4-4322c5bdc882
  complaintLe camion est tombé en panne et le chauffeur a signale à la douane. Maintenant, après avoir réparé le camion, il s'est rendu à la douane pour récupérer ses papiers. Mais les douaniers ont demandé au chauffeur de payer 200,00 GH avant de retirer ses documents.
  localefre
  1
  trans_id46
  id5cd02be3-45d0-4da6-8de4-4322c5bdc882
  complaint
  localepor
  TariffCode(empty)
  8
  Complaint
  id5cc2c639-2354-4792-a374-4c5fc5bdc882
  unique_number208
  user_id(null)
  user_detailsZougouri Gbosso Truck: 11 HL 1429 Tel:055 6976400
  user_emailgershonewman@gmail.com
  complaintFive (5) trucks coming back from Burkina Faso were stooped by the Police and asked to pay GH 5.00 each.
  original_complaintFive (5) trucks coming back from Burkina Faso were stooped by the Police and asked to pay GH 5.00 each.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Tenga
  date_of_incident2019-04-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-04-25
  created2019-04-26 10:50:01
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-04-26 10:52:34
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the Police who said they were instructing the drivers but they could not understand the language. However, they denied requesting for money.
  offline0
  offline_comment
  policy0
  complaint_languageFive (5) trucks coming back from Burkina Faso were stooped by the Police and asked to pay GH 5.00 each.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5cc2c6d2-c2bc-42a7-aca0-4890c5bdc882
  complaint_id5cc2c639-2354-4792-a374-4c5fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after this discussion with the police, the drivers were released.
  resolution1
  created2019-04-26 10:52:34
  modified2019-04-26 10:52:34
  ComplaintsLocale(empty)
  TariffCode(empty)
  9
  Complaint
  id5cc2c2e6-dfe4-4e7e-8910-4cf1c5bdc882
  unique_number207
  user_id(null)
  user_detailsDrabo Youssif Truck: 11 KP 7647 Tel:
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped by the Police and asked to pay GH 5.00. Failure to pay this money, the Police said they will process him to court because his break light was not functioning.
  original_complaintThe driver was stopped by the Police and asked to pay GH 5.00. Failure to pay this money, the Police said they will process him to court because his break light was not functioning.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherBetween Kumasi and Accra. (158kkm from Accra)
  date_of_incident2019-04-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-04-25
  created2019-04-26 10:35:50
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-04-26 10:40:40
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateSpeaking to a certain Officer Christian Efa, he told GSA staff that he is taking the driver to court because of the break light but denied asking for money. GSA staff had to give the driver the phone number of Mr. Sasu Mensah from the Police Head Quarters before the driver was released.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped by the Police and asked to pay GH 5.00. Failure to pay this money, the Police said they will process him to court because his break light was not functioning.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5cc2c408-9c54-4d75-b9bd-4e27c5bdc882
  complaint_id5cc2c2e6-dfe4-4e7e-8910-4cf1c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter receiving a call from Mr. Sasu Mensah, they released the driver
  resolution1
  created2019-04-26 10:40:40
  modified2019-04-26 10:40:40
  ComplaintsLocale(empty)
  TariffCode(empty)
  10
  Complaint
  id5cb5cb54-6cf8-4b53-9593-472fc5bdc882
  unique_number206
  user_id(null)
  user_detailsSana Soumaila Truck: 11 L 7599 Tel: 0263684651
  user_emailgershonewman@gmail.com
  complaintFive (5) trucks were stopped by the Police and after checking their papers were asked to pay GH 5.00 each.
  original_complaintFive (5) trucks were stopped by the Police and after checking their papers were asked to pay GH 5.00 each.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Wa coming back from Burkina
  date_of_incident2019-04-16
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-04-16
  created2019-04-16 14:32:20
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-04-16 14:34:57
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff demanded to speak to the officers. The officer who received the phone refused to speak and cut the line. GSA staff called back and asked the driver to give the phone to another Officer. The latter took the phone and said that they are not worrying any driver. He continued by saying that they've kept the drivers because their attitude but denied asking them for money. Here, GSA staff asked "which attitude"? The officer could not answer but gave the phone back to the driver.
  offline0
  offline_comment
  policy0
  complaint_languageFive (5) trucks were stopped by the Police and after checking their papers were asked to pay GH 5.00 each.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5cb5cbf1-df58-468d-8d07-459fc5bdc882
  complaint_id5cb5cb54-6cf8-4b53-9593-472fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout two minutes later, the driver called to confirm their release.
  resolution1
  created2019-04-16 14:34:57
  modified2019-04-16 14:34:57
  ComplaintsLocale(empty)
  TariffCode(empty)
  11
  Complaint
  id5cb43e14-1b08-49e0-97d9-400ac5bdc882
  unique_number205
  user_id(null)
  user_detailsSabari Guira Truck: 11 KL 2213 Tel: 0270991655
  user_emailgershonewman@gmail.com
  complaintThe Police stopped the driver and asked for his driver and the latter did so. After checking the papers, the police asked the driver to pay GH 10.00.
  original_complaintThe Police stopped the driver and asked for his driver and the latter did so. After checking the papers, the police asked the driver to pay GH 10.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherAfter Tamale
  date_of_incident2019-04-14
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-04-14
  created2019-04-15 10:17:24
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-04-15 10:19:03
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the Police. One officer, (Justice) said the driver failed to respect their instruction but denied asking him for money. The said Officer afterward asked GSA staff to advise the driver on their behaviour toward officers on the corridor.
  offline0
  offline_comment
  policy0
  complaint_languageThe Police stopped the driver and asked for his driver and the latter did so. After checking the papers, the police asked the driver to pay GH 10.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5cb43e77-f820-4f37-a0ec-4e77c5bdc882
  complaint_id5cb43e14-1b08-49e0-97d9-400ac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes later, the driver was released
  resolution1
  created2019-04-15 10:19:03
  modified2019-04-15 10:19:03
  ComplaintsLocale(empty)
  TariffCode(empty)
  12
  Complaint
  id5caf0c0c-a0c4-42d9-95a4-1746c5bdc882
  unique_number204
  user_id(null)
  user_detailsSawadogo Ousman Truck: 11 GN 2325
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped by the Police and asked to provide his papers. The driver provided the papers; but the officer, seeing that there was no problem with the papers, demanded his warning triangle and extinguisher. These also the driver presented. After this the officer asked him to pay GH 5.00.
  original_complaintThe driver was stopped by the Police and asked to provide his papers. The driver provided the papers; but the officer, seeing that there was no problem with the papers, demanded his warning triangle and extinguisher. These also the driver presented. After this the officer asked him to pay GH 5.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idCI
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherAround Cape Coast
  date_of_incident2019-04-09
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-04-09
  created2019-04-11 11:42:36
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-04-11 11:46:43
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked to speak to the police. Carporal Emmanuel Amoako denied asking for money but told him that the driver was not on seat belt and that they've received a report of reckless driving from a certain Immigration Officer concerning the driver. GSA staff suggested that the driver should be advised on the matter and allowed to continue his journey.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped by the Police and asked to provide his papers. The driver provided the papers; but the officer, seeing that there was no problem with the papers, demanded his warning triangle and extinguisher. These also the driver presented. After this the officer asked him to pay GH 5.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idCI
  nameCôte d'Ivoire
  short_name
  fre_nameCôte d'Ivoire
  fre_short_name
  por_nameCôte d'Ivoire
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5caf0d03-da50-4ac6-8338-1709c5bdc882
  complaint_id5caf0c0c-a0c4-42d9-95a4-1746c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes later, the driver was released.
  resolution1
  created2019-04-11 11:46:43
  modified2019-04-11 11:46:43
  ComplaintsLocale(empty)
  TariffCode(empty)
  13
  Complaint
  id5caf07ad-3414-4833-8a0e-14acc5bdc882
  unique_number203
  user_id(null)
  user_detailsOuedraogo Idrissa Truck: 11 HK 3250 Tel: 0270554968
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped by the Police and upon checking his papers the officers noticed that his "carte grise and permis international" have expired whilst he was still in the port.
  original_complaintThe driver was stopped by the Police and upon checking his papers the officers noticed that his "carte grise and permis international" have expired whilst he was still in the port.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherTamale bridge
  date_of_incident2019-04-09
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-04-09
  created2019-04-11 11:23:57
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-04-11 11:25:33
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff explained to the Police that this was not deliberate from the driver since his papers got expired when he was still waiting for goods in the port. The officer agreed with GSA staff and asked him to advise the driver on this, which he did.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped by the Police and upon checking his papers the officers noticed that his "carte grise and permis international" have expired whilst he was still in the port.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5caf080d-0878-4db1-83b7-172bc5bdc882
  complaint_id5caf07ad-3414-4833-8a0e-14acc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes after, the driver called to confirm his release
  resolution1
  created2019-04-11 11:25:33
  modified2019-04-11 11:25:33
  ComplaintsLocale(empty)
  TariffCode(empty)
  14
  Complaint
  id5ca45e5e-f598-4278-b588-618fc5bdc882
  unique_number202
  user_id(null)
  user_detailsZacharia Kabore Truck: 11 KL 8739 Tel: 0274558539
  user_emailgershonewman@gmail.com
  complaintThe driver got to the checkpoint and the police without requesting for his qsked him to pay GH 5.00 and go. The officer told the driver that without the money he won't move.
  original_complaintThe driver got to the checkpoint and the police without requesting for his qsked him to pay GH 5.00 and go. The officer told the driver that without the money he won't move.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Bamboe (coming from Burkina Faso)
  date_of_incident2019-04-03
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-04-03
  created2019-04-03 09:18:54
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-04-03 09:21:11
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff upon hearing this asked to speak to the police but the latter refused to take the phone and asked the driver to bring his papers for check.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to the checkpoint and the police without requesting for his qsked him to pay GH 5.00 and go. The officer told the driver that without the money he won't move.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5ca45ee7-bc0c-4b4f-b7e5-62b5c5bdc882
  complaint_id5ca45e5e-f598-4278-b588-618fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout two minutes later the driver called to confirm his release.
  resolution1
  created2019-04-03 09:21:11
  modified2019-04-03 09:21:11
  ComplaintsLocale(empty)
  TariffCode(empty)
  15
  Complaint
  id5ca38d60-5fa0-4a7f-9125-2ae5c5bdc882
  unique_number201
  user_id(null)
  user_detailsKOwanda Shaba Tel. 0274231610 Truck: 05 HL 4209
  user_emailgershonewman@gmail.com
  complaintThree trucks were stopped by the police and asked to provide their papers. After checking the papers, the police asked them to pay GH 5.00 each
  original_complaintThree trucks were stopped by the police and asked to provide their papers. After checking the papers, the police asked them to pay GH 5.00 each
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherENTRANCE TECHIMAN
  date_of_incident2019-04-02
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-04-02
  created2019-04-02 18:27:12
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-04-02 18:28:59
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateOne of the drivers called GSA staff to report the incidence. GSA staff speaking to one of the police officers was told that the drivers did wrong overtaking. Then GSA staff asked the officer what is the way forward. But the officer could not say anything and gave the phone back to the driver.
  offline0
  offline_comment
  policy0
  complaint_languageThree trucks were stopped by the police and asked to provide their papers. After checking the papers, the police asked them to pay GH 5.00 each
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5ca38dcb-9a38-46d0-a454-2bffc5bdc882
  complaint_id5ca38d60-5fa0-4a7f-9125-2ae5c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout two (2) minutes later the driver called to confirm their release
  resolution1
  created2019-04-02 18:28:59
  modified2019-04-02 18:28:59
  ComplaintsLocale(empty)
  TariffCode(empty)
  16
  Complaint
  id5c9dc855-e304-4b95-a91c-d59ec5bdc882
  unique_number200
  user_id
  user_detailsSafo Idrissa Truck 11 KL 5168 Tel: 0540601268
  user_emailgershonewman@gmail.com
  complaintSix (6) trucks were stopped by the Police around 4:00am and asked to pay GH 10.00 each even though their papers were ok.
  original_complaintSix (6) trucks were stopped by the Police around 4:00am and asked to pay GH 10.00 each even though their papers were ok.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Walewale
  date_of_incident2019-03-29
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-03-29
  created2019-03-29 09:25:09
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-03-29 09:38:14
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updatespeaking to one of the officers, he told GSA staff that the drivers' licences are fake. GSA staff asked the officer what shows that the licences are fake. at he latter got angry and started using abusive words on GSA staff. (am speaking rubbish). S'adressant à l'un des officiers, il a informé le personnel de la GSA que les permis de conduire étaient des faux. Le personnel de la GSA a demandé à l'agent ce qui montre que les permis sont fausses ce dernier (le policier) s'est fâché et a commencé à utiliser des mots abusifs sur le personnel de la GSA. ( en lui disant qu'il dit des bêtises).
  offline0
  offline_comment
  policy0
  complaint_languageSix (6) trucks were stopped by the Police around 4:00am and asked to pay GH 10.00 each even though their papers were ok.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5c9dcb66-c7c8-4343-8c1a-daedc5bdc882
  complaint_id5c9dc855-e304-4b95-a91c-d59ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThirty (30) minutes after the discussion the drivers were released
  resolution1
  created2019-03-29 09:38:14
  modified2019-03-29 09:38:14
  ComplaintsLocale
  0
  trans_id43
  id5c9dc855-e304-4b95-a91c-d59ec5bdc882
  complaintLa police a intercepté six (6) camions vers 4h du matin et leur a demandé de payer 10 GH chacun alors que leurs papiers étaient à jour.
  localefre
  1
  trans_id44
  id5c9dc855-e304-4b95-a91c-d59ec5bdc882
  complaint
  localepor
  TariffCode(empty)
  17
  Complaint
  id5c9c85dd-be88-4622-a96e-9920c5bdc882
  unique_number199
  user_id(null)
  user_detailsBokoum Boubakar Truck: 11 HK 2893 Tel: 0577700650
  user_emailgershonewman@gmail.com
  complaintThe driver got to the checkpoint. The police took the Customs papers from him and asked him to pay GH 5.00.
  original_complaintThe driver got to the checkpoint. The police took the Customs papers from him and asked him to pay GH 5.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Yape (Going to BF)
  date_of_incident2019-03-28
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-03-28
  created2019-03-28 10:29:17
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-03-28 10:30:42
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff, speaking to one of the officers was asked to call back in one (1) minute since the arresting officer wasn't around. The said officer called back and told GSA staff that they were checking the driver's papers and assured him that they were releasing the driver. Few minutes later, GSA staff called the driver who confirmed his release.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver got to the checkpoint. The police took the Customs papers from him and asked him to pay GH 5.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5c9c8632-7ba4-4ffc-82ae-9958c5bdc882
  complaint_id5c9c85dd-be88-4622-a96e-9920c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhen GSA staff called the driver after few minutes, the latter confirmed his release
  resolution1
  created2019-03-28 10:30:42
  modified2019-03-28 10:30:42
  ComplaintsLocale(empty)
  TariffCode(empty)
  18
  Complaint
  id5c99fcc1-3528-4c15-9071-15a4c5bdc882
  unique_number198
  user_id(null)
  user_detailsZacharia Zagre Vehicle: DP 9740 Tel: 0279062779
  user_emailgershonewman@gmail.com
  complaintThe used car driver was stopped and his licence taken from him because of GH 1.00.
  original_complaintThe used car driver was stopped and his licence taken from him because of GH 1.00.
  country_idBF
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherKadelso
  date_of_incident2019-03-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-03-26
  created2019-03-26 12:19:45
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-03-26 12:22:11
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked to speak to the police but all the officers refused to take the phone.
  offline0
  offline_comment
  policy0
  complaint_languageThe used car driver was stopped and his licence taken from him because of GH 1.00.
  Country
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5c99fd53-50fc-417b-9852-1504c5bdc882
  complaint_id5c99fcc1-3528-4c15-9071-15a4c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout five minutes after, the driver called to confirm his release
  resolution1
  created2019-03-26 12:22:11
  modified2019-03-26 12:22:11
  ComplaintsLocale(empty)
  TariffCode(empty)
  19
  Complaint
  id5c99f6bf-af08-4d07-bd0b-12b3c5bdc882
  unique_number197
  user_id(null)
  user_detailsBaro Adama Truck: 11 HM 4247 Tel: 0267265004
  user_emailgershonewman@gmail.com
  complaintEight (8) trucks which just left a checkpoint ( at less than 100 meters) were stopped at Wa by police patrol team and asked to GH 5.00 each.
  original_complaintEight (8) trucks which just left a checkpoint ( at less than 100 meters) were stopped at Wa by police patrol team and asked to GH 5.00 each.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherPolice patrol team
  date_of_incident2019-03-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2019-03-26
  created2019-03-26 11:54:07
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2019-03-26 12:02:26
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff upon hearing this asked to speak to the officer and tried to explain to the police that the drivers just left a checkpoint which is at less than 100m but the officer didn't want to understand. After the talk with the officer, the police ordered the drivers to open their tarpaulin for them to see the goods they were carrying. GSA staff later called Mr. Sasu, who requested that his number be given to the drivers, which he did
  offline0
  offline_comment
  policy0
  complaint_languageEight (8) trucks which just left a checkpoint ( at less than 100 meters) were stopped at Wa by police patrol team and asked to GH 5.00 each.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5c99f8b2-d45c-4172-80c0-1434c5bdc882
  complaint_id5c99f6bf-af08-4d07-bd0b-12b3c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes after this discussion, the driver called to confirm their release
  resolution1
  created2019-03-26 12:02:26
  modified2019-03-26 12:02:26
  ComplaintsLocale(empty)
  TariffCode(empty)
- currentUser(null)
- defaultLanguageEnglish
- $this->data
  Complaint(empty)
- $this->validationErrors(empty)
- Loaded Helpers
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====

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

default

Query Explain:

Memory

Timers

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

Request History

Session

Request

Cake Params

$_GET

Cookie

Current Route

Sql Logs

default

Query Explain:

Memory

Timers

Logs

View Variables