All resolved complaints

Showing items 221 to 240 of 387

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-257	8.4. Transport related corruption	2019-11-18	Ghana: Exit Wa	Burkina Faso	Resolved 2019-11-18	View
Complaint:	The Police asked the driver to pay Ghg 5.00 without any reason. He begged officers with Gh 2.00 but they refused. His papers were correct.
Resolution status note:	Few minute after the driver spoke with GSA staff, he was released
NTB-000-258	Extortion	2019-11-18	Ghana: Jema	Burkina Faso	Resolved 2019-11-18	View
Complaint:	The driver's break failed in the night of 17th November 2019 Round 10pm. God being so good, there was no injury. The Police asked the driver to pay GH 1,000.00 which will be shared as follows: Testing Officer: GH 600.00 and the officers who went to the scene: GH 400.00
Resolution status note:	The driver was released but his international licence was detained by the Police.
NTB-000-259	unnecessary delay	2019-11-20	Ghana: 20km from Bolaga (coming from BF)	Burkina Faso	Resolved 2019-11-20	View
Complaint:	The Police held the driver on post from 9am to12 noon, because they claimed his licence was fake
Resolution status note:	The Police released the driver right away
NTB-000-260	Unnecessary delays on the corridor	2019-11-20	Ghana: Entrance Buipe ( MTTD)	Burkina Faso	Resolved 2019-11-20	View
Complaint:	The Provided all documents including his warning triangle and fire extinguisher, but the police claimed his fire extinguisher has expired, therefore they would process the driver to court. Arresting Officer:
Resolution status note:	The driver was released
NTB-000-261	8.4. Transport related corruption	2019-11-22	Ghana: Wenchi	Mali	Resolved 2019-11-22	View
Complaint:	Two empty trucks coming back to Tema, and four trucks going to Mali were stopped byt the police and asked to pay Gh 5.00 each.
Resolution status note:	The drivers were released
NTB-000-262	8.4. Transport related corruption	2019-12-02	Ghana: Kumasi (round about Police)	Burkina Faso	Resolved 2019-12-03	View
Complaint:	The driver was going around the round about and another vehicle trying to overtake him from behind got stuck at the apprentice side of the truck. The Police came to the scene, snapped picture and ordered that the two vehicles be taken to their station. Upon reaching the station, the Police asked the truck driver, first to pay GH 1,000.00 which was later reduced to GH 500.00 for the testing of the truck. They later said that the drive would pay additional Gh 300.00 to them.
Resolution status note:	The driver was released on Tuesday, 3rd December 2019 after testing the truck.
NTB-000-263	8.4. Transport related corruption	2019-12-02	Ghana: Kasoa	Côte d'Ivoire	Resolved 2019-12-02	View
Complaint:	The driver got to the checkpoint and was stopped by the Police. He stopped and provided his papers. ut the Police said he was trying to leave therefore they kept him for about an hour.
Resolution status note:	Five minutes later, GSA staff called to see if the officers would take the phone. the driver told him that he was released.
NTB-000-265	8.4. Transport related corruption	2019-12-02	Ghana: Yape Customs	Burkina Faso	Resolved 2019-12-02	View
Complaint:	The driver got to the Customs barrier and the back of his truck mistakenly hit the barrier which fell. The barrier didn't break but got bent. And the Customs were asking the driver to pay GH 500.00. Failure to do this, the driver was kept from Saturday, 30th November to Monday, 2nd December 2019.
Resolution status note:	After the intervention of the focal point person, the driver was released.
NTB-000-266	Unnecessary delay ( by Customs)	2019-12-02	Ghana: Kulimata Customs	Mali	Resolved 2019-12-02	View
Complaint:	The Customs pursued the driver because he did not stop at their barrier. They took the driver's papers from him.
Resolution status note:	The driver was released
NTB-000-267	8.4. Transport related corruption	2019-12-09	Ghana: Entrance Yape (from BF to GH)	Burkina Faso	Resolved 2019-12-09	View
Complaint:	The Police stopped 4 empty tankers and asked to pay money. When the drivers said they did not have money, the Police seized their carte grise international and licences .
Resolution status note:	Few minutes after the intervention of GSA staff, the drivers were released
NTB-000-268	8.4. Transport related corruption	2019-12-09	Ghana: About 35 km from Wa	Burkina Faso	Resolved 2019-12-09	View
Complaint:	The police stopped the driver and asked him to pay GH 50.00 without any explanation
Resolution status note:	When the officers realized that the driver was calling someone, they called to give him his papers
NTB-000-269	8.4. Transport related corruption	2019-12-10	Ghana: Tamale town	Burkina Faso	Resolved 2019-12-10	View
Complaint:	Two trucks were helped by the police because there an obstruction on the. One vehicle had accident and caused congestion on the road. The Police asked drivers to GH 50.00 because of the facilitation.
Resolution status note:	Few minutes after the discussion between GSA staff and police, the drivers were released
NTB-000-270	8.4. Transport related corruption	2019-12-10	Ghana: 5km to Yape (coming from BF to GH)	Burkina Faso	Resolved 2019-12-10	View
Complaint:	Three trucks got to the Police barrier and the drivers were asked to GH 5.00 each without any explanation.
Resolution status note:	After the questions from GSA staff to the Police, the drivers were released
NTB-000-271	8.4. Transport related corruption	2019-12-11	Ghana: 50 km to Tamale	Burkina Faso	Resolved 2019-12-11	View
Complaint:	POlice asked driver to payGH 100.00 because he didn't provide his goods' documents.
Resolution status note:	After checking the documents. the Police released the driver
NTB-000-272	8.4. Transport related corruption	2019-12-13	Ghana: Few Km to NAsia (BF to Gh)	Burkina Faso	Resolved 2019-12-13	View
Complaint:	4 truck drivers were kept at the checkpoint because they didn't pay GH 5.00
Resolution status note:	The drivers were released after the intervention of GSA staff
NTB-000-274	Unnecessary delay by the Police	2020-01-17	Ghana: 20 km from Walewale (en venant du BF)	Burkina Faso	Resolved 2020-01-17	View
Complaint:	The drivers were stopped by the Police and told that their international licences were fake.
Resolution status note:	The drivers were released after the confirmation
NTB-000-275	8.4. Transport related corruption	2020-01-20	Ghana: Few km from Bolga	Burkina Faso	Resolved 2020-01-20	View
Complaint:	Police stopped 3 trucks, kept them for more than an hour because they did not pay an unspecified amount of money.
Resolution status note:	The drivers were released
NTB-000-277	1.1. Export subsidies	2020-02-15	Ghana: About 40 km from Tamale (BF to GH)	Mali	Resolved 2020-02-15	View
Complaint:	The driver coming with empty truck was stopped and asked to an unspecified amount of money. Because of this, he was delayed for more than an hour.
Resolution status note:	After talking to the in-charge, the driver was released.
NTB-000-278	Customs extortion of money from truck drivers	2020-02-17	Ghana: Customs checkpoint at the exit of Kumasi	Burkina Faso	Resolved 2020-02-18	View
Complaint:	The drivers' truck got broken down on 12 February 2020 and they reported Customs on the 13th. By Sunday, 15th, the finished repairing their trucks and went to the Customs checkpoint to retrieve their papers but the officers there said until they pay some money (unspecified), they won't be given their papers.
Resolution status note:	The drivers set got back to their journey on the 18th /02/20
NTB-000-279	Extortion	2020-03-19	Ghana: Tamale Police	Burkina Faso	Resolved 2020-03-19	View
Complaint:	Two drivers driving 2 pick-up (new vehicles) belonging to the government of Burkina Faso were stopped by the Police and asked to pay an unspecified amount.
Resolution status note:	Few minutes alter, the driver called to confirm their release.

<< Previous 1 2 3...10 11 12 13 14...18 19 20 Next >>

Display:

Borderless Alliance West Africa
Tel: +233 302 762696
E-mail: info@borderlesswa.com
Website: http://borderlesswa.com

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints