All resolved complaints

Showing items 181 to 200 of 387

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-214	8.4. Transport related corruption	2019-06-22	Ghana: Tamale	Burkina Faso	Resolved 2019-06-22	View
Complaint:	The driver was asked to pay GH 300.00 after putting him behind the bars for failing to stop.
Resolution status note:	The driver released
NTB-000-215	8.4. Transport related corruption	2019-06-24	Ghana: Kimtapo	Burkina Faso	Resolved 2019-06-24	View
Complaint:	The driver was asked to pay GH 5.00 without checking his papers.
Resolution status note:	Immediately after this discussion, the driver was released
NTB-000-216	8.4. Transport related corruption	2019-06-25	Ghana: Exit Wa	Burkina Faso	Resolved 2019-06-25	View
Complaint:	Police asked the driver to GH 5.00 without checking his papers.
Resolution status note:	While the driver was going to give the phone to the police, he was given his papers to go.
NTB-000-217	Misunderstanding between officers and driver	2019-06-26	Ghana: 3-km from Tamale (going to Paga)	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver got to the checkpoint and after a check, two of his tires were found warned out. The Police requested for his papers but he was resistant.
Resolution status note:	The driver was released after the discussion
NTB-000-218	Misunderstanding between the driver and officers	2019-06-26	Ghana: Savulgu	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver was handcuffed and put behind the bars by the police because he failed to stop.
Resolution status note:	The driver was released after the discussion
NTB-000-219	8.8. Issues related to transit	2019-06-26	Ghana: Bolga MTTU	Burkina Faso	Resolved 2019-06-26	View
Complaint:	The driver was stopped and being processed to court because he was not on seat belt
Resolution status note:	The driver was released
NTB-000-220	Unnecessary delay on the corridor	2019-06-30	Ghana: Kumasi Traffic light	Burkina Faso	Resolved 2019-06-30	View
Complaint:	The driver was stopped and being processed to court because the Police claimed he violated the traffic light, which the driver said was not true.
Resolution status note:	The driver was released after few minutes.
NTB-000-222	unnecessary delays on the corridor	2019-07-01	Ghana: Entrance Walewale	Burkina Faso	Resolved 2019-07-01	View
Complaint:	The driver got to the checkpoint and stopped. One Officer asked him to pay GH 1.00 and leave. The driver's mate did give the money to the officer in question and they continued their way. on their way going another officer pursued them with Police car, stopped them and asked the first officer to bring back the money so that they could take the driver'sdocuments. They took the documents and lesft.
Resolution status note:	The driver was released right away
NTB-000-224	8.4. Transport related corruption	2019-07-03	Ghana: Sawla	Burkina Faso	Resolved 2019-07-03	View
Complaint:	Six (6) trucks (Adama Zou, 11GM9248; Mamadou Wologuem, AY8312; Ouatara Inoussa, AL8177; Ibrahim Kouraogo, LP8915; Konfako Samake, AX9909; Oumar Koulibali, AJ1501) were stopped and asked to pay money because they didn't have any weighing paper from Tema to Sawla.
Resolution status note:	The drivers were released upon paying the money to Police
NTB-000-225	8.4. Transport related corruption	2019-07-17	Ghana: Entrance Buipe	Burkina Faso	Resolved 2019-07-17	View
Complaint:	Driver was stooped by the Police who claimed he was speeding at 65 km/h whilst the driver said he was going at 55km/h. Therefore the Police asked the driver to pay GH 10.00.
Resolution status note:	After the discussion with the Inspector, the driver was released
NTB-000-226	8.4. Transport related corruption	2019-07-17	Ghana: Engtrance Techiman	Burkina Faso	Resolved 2019-07-17	View
Complaint:	The Police asked the driver to provide his papers, fire extinguisher and warning triangle. The driver did. But the Police insisted that he pays Gh 5.00.
Resolution status note:	After the intervention of GSA staff the driver was released to go.
NTB-000-227	8.4. Transport related corruption	2019-07-22	Ghana: Exit Wa	Burkina Faso	Resolved 2019-07-22	View
Complaint:	Four trucks were stopped by the MTTD Officers and the drivers were asked to pay GH 5.00 each withoout any reason.
Resolution status note:	Right after the discussion with the Officers, the driver was released.
NTB-000-228	8.4. Transport related corruption	2019-08-01	Ghana: 26 km from Tachiman (coming from BF)	Burkina Faso	Resolved 2019-08-01	View
Complaint:	The driver got to the Officers and slowed down. One officer ordered him to continue. as he was going another officer pursued and stopped him for Fail to stop
Resolution status note:	The driver was released right after the discussion
NTB-000-229	8.4. Transport related corruption	2019-08-06	Ghana: Fufulso Police barrier	Burkina Faso	Resolved 2019-08-06	View
Complaint:	The Police stopped three trucks going to Burkina Faso and asked them to pay GH 100.00 because they were not having weight certificates from the various weighing stations.
Resolution status note:	After the intervention of Mr. Baya, the drivers were released.
NTB-000-230	8.4. Transport related corruption	2019-08-07	Ghana: Police barrier entrance Nandoli	Burkina Faso	Resolved 2019-08-07	View
Complaint:	The Police stoppped the driver and asked him to pay GH 5.00 even though his papers were on point. Because of this the driver was kept at the barrier for more than two hours.
Resolution status note:	The driver was released when he tried to give the phone to the Police
NTB-000-231	8.4. Transport related corruption	2019-08-08	Ghana: About 30km to Pong Tamale ( coming from BF)	Burkina Faso	Resolved 2019-08-08	View
Complaint:	The policve stopped the driver and asked him to GH 5.00 even though his papers were on point.
Resolution status note:	After their refusal to take the phone from the driver and speak to GSA staff, the Police released the papers .
NTB-000-232	8.4. Transport related corruption	2019-08-15	Ghana: Djema MTTD	Burkina Faso	Resolved 2019-08-15	View
Complaint:	The driver was stopped and asked to pay an unspecified amount because Axle load operators failed to issue scale papers to the driver but stamped on the goods' documents.
Resolution status note:	Even though it took about an hour, the driver was released after GSA staff's intervention
NTB-000-233	8.4. Transport related corruption	2019-08-26	Ghana: Barrier before Nandoli ( going to BF)	Burkina Faso	Resolved 2019-08-26	View
Complaint:	Six (6) trucks were stopped by the Police and asked to GH 5.00 each before they can be allowed to continue their journey.
Resolution status note:	the drivers were released after the intervention of Mr. Sasu
NTB-000-234	8.4. Transport related corruption	2019-08-29	Ghana: Exit Techiman	Burkina Faso	Resolved 2019-08-29	View
Complaint:	The driver was stopped and the Police requested for his papers, first aid box and fire extinguisher which he provided. But the Police kept these items and asked the driver to pay some money.
Resolution status note:	While GSA staff was still talking to the Officer, the latter gave the papers to the driver to continue his journey
NTB-000-235	8.4. Transport related corruption	2019-08-30	Ghana: Jenaso	Burkina Faso	Resolved 2019-08-23	View
Complaint:	The stopped the driver and asked him to pay GH 100.00 without any reason.
Resolution status note:	the driver was released

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