All resolved complaints

Showing items 121 to 140 of 387

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-151	8.4. Transport related corruption	2018-06-07	Ghana: Old Praso	Burkina Faso	Resolved 2018-06-07	View
Complaint:	The driver coming back from Burkina was stopped by the police and asked to pay an unspecified amount.
Resolution status note:	The officer refused to speak to GSA staff and gave the papers back to the driver to go.
NTB-000-152	8.4. Transport related corruption	2018-06-18	Ghana: Nandoli	Burkina Faso	Resolved 2018-06-18	View
Complaint:	The drivers (5) were asked by the police to pay GH 5.00 each before they can continue their journey.
Resolution status note:	Two minutes later, the driver called back to confirm their release
NTB-000-153	8.4. Transport related corruption	2018-06-16	Ghana: Exit Wa	Burkina Faso	Resolved 2018-06-16	View
Complaint:	The driver was stopped at a checkpoint and asked to pay GH 5.00. He told the police that he didn't have money and continued his way. But the police pursued him and stopped him. He was asked to follow them back to the checkpoint.
Resolution status note:	Immediately after this discussion with the officer, the driver called to confirm his release.
NTB-000-154	8.4. Transport related corruption	2018-06-25	Ghana: Exit Nandoli	Burkina Faso	Resolved 2018-06-25	View
Complaint:	The driver called because he was kept by the police and asked to pay GH 5.00. When he told them that he didn't have money, they started asking him for licence, carte grise internationale, fire extinguisher, and warning triangle. He provided all these but the police refused to allow him to go.
Resolution status note:	About two minutes later, the driver called to confirm his release.
NTB-000-155	Delay along the corridor	2018-06-26	Ghana: Entrance Techiman	Burkina Faso	Resolved 2018-06-26	View
Complaint:	Even though the driver's papers were ok, police required that he provide fire extinguisher before he can continue his journey.
Resolution status note:	Three minutes later, the driver called back to confirm his release.
NTB-000-156	Accident/ calsh	2018-07-06	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-07-06	View
Complaint:	At the entrance of Tamale the driver clashed with a tipper truck belonging to a chinese road construction Company.
Resolution status note:	The driver was after paying the amount demanded by the chinese engineer.
NTB-000-157	Indiscipline and misconduct from one truck driver	2018-07-09	Ghana: Kitampo	Burkina Faso	Resolved 2018-07-09	View
Complaint:	Five truck drivers who failed to stop to stop at a checkpoint were pursued and later stopped at another checkpoint. In course of questioning them, one took his phone and start recording the Police Officers. The driver in question was taken to the Police Station and being prosecuted for Court.
Resolution status note:	About 30 minutes later the driver called to confirm their release.
NTB-000-159	8.4. Transport related corruption	2018-07-12	Ghana: Entrance Fulfuso	Burkina Faso	Resolved 2018-07-12	View
Complaint:	The Police asked the driver to pay GH 5.00
Resolution status note:	About ten (10) minutes later, the driver called to confirm their release
NTB-000-160	8.4. Transport related corruption	2018-07-13	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-07-13	View
Complaint:	Police asked the driver to pay GH5.00
Resolution status note:	About 3 minutes later, the driver called to confirm their release
NTB-000-161	8.4. Transport related corruption	2018-07-16	Ghana: Entrance Hamile	Burkina Faso	Resolved 2018-07-16	View
Complaint:	The :Police asked the driver to pay GH 2.00
Resolution status note:	Fter few minutes, the driver called to confirm his release.
NTB-000-162	8.4. Transport related corruption	2018-07-14	Ghana: Entrance Nsawam	Burkina Faso	Resolved 2018-07-14	View
Complaint:	The police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
Resolution status note:	Few minutes after the conversation with the police, the drive called to confirm his release.
NTB-000-163	8.4. Transport related corruption	2018-07-25	Ghana: 60 km from tamale	Burkina Faso	Resolved 2018-07-25	View
Complaint:	the police requested five cedis even though the papers were ok
Resolution status note:	Two minutes after the incident the driver called to confirm his release
NTB-000-164	8.4. Transport related corruption	2018-07-25	Ghana: Bamboi	Burkina Faso	Resolved 2018-07-25	View
Complaint:	The police officer asked the driver to pay five cedis and the driver was detained because he said he did not have some
Resolution status note:	The driver was released five minutes after the incident
NTB-000-165	8.4. Transport related corruption	2018-07-26	Ghana: WA	Burkina Faso	Resolved 2018-07-26	View
Complaint:	A POLICE OFFICER REQUESTED FOR 100 CEDIS BECAUSE THERE WAS A MISTAKE DONE ON THE DRIVERS UNDERTAKEN
Resolution status note:	DRIVER WAS RELEASED 10 MINUTES AFTER COMPLIANT
NTB-000-166	8.4. Transport related corruption	2018-08-05	Ghana: Bolgatanga	Burkina Faso	Resolved 2018-08-05	View
Complaint:	Police officer requesting five cedis from driver before allowing him to go
Resolution status note:	GSA staff spoke with the police officer before he was released
NTB-000-167	8.1. Government Policy and regulations	2018-08-06	Ghana: Nandom revenue check point	Burkina Faso	Resolved 2018-08-06	View
Complaint:	Driver were asked to pay 30 cedis for a sticker from the Nandom dist6rict assembly.
Resolution status note:	The driver called back that he has been released to go
NTB-000-168	Unnecessary delay on the corridor	2018-09-10	Ghana: Tamale, around the airport	Burkina Faso	Resolved 2018-09-10	View
Complaint:	The driver taking a new car to Burkina Faso was stopped by the police and asked to provide his fire extinguisher if not he will sleep there.
Resolution status note:	The driver was released
NTB-000-169	8.4. Transport related corruption	2018-09-11	Ghana: Entrance Techiman	Burkina Faso	Resolved 2018-09-11	View
Complaint:	Three trucks were stopped and asked to pay GH 5.00 each though their papers are ok.
Resolution status note:	After few minutes the driver called to confirm their release.
NTB-000-170	8.4. Transport related corruption	2018-09-12	Ghana: Savrigo (first village after Tamale)	Burkina Faso	Resolved 2018-09-12	View
Complaint:	Two drivers with new vehicles (Dp 3667/ DP 3666) were stopped and asked to provide their papers. After providing the papers, which were valid, the police asked them to pay money. (Unspecified amount)
Resolution status note:	While still speaking to the police, the drivers were given their papers to continue their journey
NTB-000-171	8.4. Transport related corruption	2018-09-22	Ghana: Exit Jama	Burkina Faso	Resolved 2018-09-22	View
Complaint:	Two trucks were pursued by the Police. When stopped the driver mistakenly gave them his old licence which had expired. The Police asked the driver to pay GH 500.00.
Resolution status note:	After the the apology, the drivers were released to continue their journey.

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