Non-Tariff Barriers :: Complaints

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-129	8.4. Transport related corruption	2018-05-14	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-14	View
Complaint:	The driver going to Burkina Faso has been kept at the checkpoint for more than one hour and asked to pay GH 5.00 without any explanation.
Resolution status note:	Five minutes later, the driver called to confirm his release.
NTB-000-130	8.4. Transport related corruption	2018-05-15	Ghana: Exit Buiupe	Burkina Faso	Resolved 2018-05-15	View
Complaint:	The driver was kept by the police for not paying GH 5.00
Resolution status note:	Two minutes after the driver called back to confirm his release.
NTB-000-131	8.4. Transport related corruption	2018-05-16	Ghana: Sogola	Burkina Faso	Resolved 2018-05-16	View
Complaint:	The driver was stopped and asked to pay GH5.00.
Resolution status note:	Two minutes after this discussion, the driver called to confirm his release.
NTB-000-132	8.4. Transport related corruption	2018-05-17	Ghana: Entrance Buipe	Burkina Faso	Resolved 2018-05-17	View
Complaint:	The driver coming from Takoradi was stopped and asked by the Police to pay GH 1.00.
Resolution status note:	Immediately after the discussion the driver was released.
NTB-000-133	8.4. Transport related corruption	2018-05-17	Ghana: 40 kilometres to Wa	Burkina Faso	Resolved 2018-05-17	View
Complaint:	The drivers (three /3 trucks) were stopped and asked by the police to pay Gh 5.00 each.
Resolution status note:	the driver was released immediately after GSA staff spoke to the police.
NTB-000-135	8.4. Transport related corruption	2018-05-17	Ghana: Adome bridge	Togo	Resolved 2018-05-17	View
Complaint:	The driver returning from Togo was stopped at Adome Bridge by the police and asked to pay GH 30.00.
Resolution status note:	About five (5) minutes later, the driver called to confirm his release.
NTB-000-136	8.4. Transport related corruption	2018-05-17	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-17	View
Complaint:	Seven truck drivers were stopped and asked by the police to pay GH 5.00 each
Resolution status note:	Few minutes after GSA staff's attempt to speak to the police, the driver called to confirm his release.
NTB-000-137	8.4. Transport related corruption	2018-05-18	Ghana: Nyoli 30 kilometres from Wa	Burkina Faso	Resolved 2018-05-18	View
Complaint:	The drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
Resolution status note:	Right after the discussion with between GSA staff and the police, the drivers were released.
NTB-000-138	8.4. Transport related corruption	2018-05-18	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-18	View
Complaint:	Three truck drivers were stopped by the police and asked askeds to pay Gh 5.00 each.
Resolution status note:	Before handing the phone back to the driver, they were also given their papers to go
NTB-000-139	8.4. Transport related corruption	2018-05-18	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-18	View
Complaint:	Three drivers were stopped and asked to pay Gh 5.00 each
Resolution status note:	While GSA staff was still speaking with the driver, the police gave the papers to one of the drivers and asked them to go
NTB-000-140	8.4. Transport related corruption	2018-05-18	Ghana: Kulmata (Customs)	Burkina Faso	Resolved 2018-05-18	View
Complaint:	Customs officers at Kulmata stopped the driver and asked him to pay GH 5.00 if not they will not give them their papers.
Resolution status note:	The driver was released right after GSA staff's intervention.
NTB-000-141	8.4. Transport related corruption	2018-05-21	Ghana: Tesano-Accra	Burkina Faso	Resolved 2018-05-21	View
Complaint:	The driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
Resolution status note:	The driver was released to continue his journey
NTB-000-142	8.4. Transport related corruption	2018-05-22	Ghana: About one kilometre after Koulmata	Burkina Faso	Resolved 2018-05-22	View
Complaint:	The driver was stopped and asked to pay GH 5.00
Resolution status note:	The Police gave the papers to the driver when GSA staff asked to speak to them
NTB-000-143	8.4. Transport related corruption	2018-05-23	Ghana: Exit Techiman	Burkina Faso	Resolved 2018-05-23	View
Complaint:	The drivers (4) were stopped and asked by the police to pay GH5.00
Resolution status note:	Whiles still speaking to the police, the drivers were given their papers to go.
NTB-000-144	8.4. Transport related corruption	2018-05-25	Ghana: Sema Kumasi	Burkina Faso	Resolved 2018-05-25	View
Complaint:	The driver was stopped by the police and asked to pay GH 5.00 without any reason.
Resolution status note:	After asking the driver to present the items requested to the police, the driver was released without checking the items.
NTB-000-145	8.4. Transport related corruption	2018-05-26	Ghana: 10 km to Wa	Burkina Faso	Resolved 2018-05-26	View
Complaint:	The driver was asked to pay GH 5.00
Resolution status note:	Right after the discussion, the driver was releaseed
NTB-000-146	8.4. Transport related corruption	2018-05-26	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-26	View
Complaint:	The driver was asked to pay Gh 5.00
Resolution status note:	The driver was released after GSA staff spoke to him
NTB-000-147	8.4. Transport related corruption	2018-05-28	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-28	View
Complaint:	Four truck drivers were stopped by the police and asked to pay GH 5.00
Resolution status note:	Five minutes later, one of the drivers called to confirm their release.
NTB-000-148	8.4. Transport related corruption	2018-05-29	Ghana: Entrance Swala	Burkina Faso	Resolved 2018-05-29	View
Complaint:	The police asked the driver to pay GH 2.00 before they allow him to go.
Resolution status note:	About two minutes later, the driver was released
NTB-000-150	2.14. Other	2018-05-29	Ghana: Exit Bole	Burkina Faso	Resolved 2018-05-29	View
Complaint:	A customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.
Resolution status note:	The driver was released without paying any money

History
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Request History
4 previous requests available
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Session
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Session
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Request
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Request

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Sql Logs

default

Query	Affected	Num. rows
SELECT COUNT(*) AS `count` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0	1	1
SELECT `Complaint`.`id`, `Complaint`.`unique_number`, `Complaint`.`user_id`, `Complaint`.`user_details`, `Complaint`.`user_email`, `Complaint`.`complaint`, `Complaint`.`original_complaint`, `Complaint`.`country_id`, `Complaint`.`town_id`, `Complaint`.`imposing_region_id`, `Complaint`.`reporting_country_id`, `Complaint`.`reporting_region_id`, `Complaint`.`location_type_id`, `Complaint`.`location_id`, `Complaint`.`location_other`, `Complaint`.`date_of_incident`, `Complaint`.`ntb_type_id`, `Complaint`.`ntb_type_other`, `Complaint`.`ntm_code_id`, `Complaint`.`status_id`, `Complaint`.`product_description`, `Complaint`.`country_origin_id`, `Complaint`.`currency_id`, `Complaint`.`value`, `Complaint`.`original_locale`, `Complaint`.`is_spam`, `Complaint`.`resolved_date`, `Complaint`.`created`, `Complaint`.`created_by`, `Complaint`.`modified`, `Complaint`.`modified_by`, `Complaint`.`progress_update`, `Complaint`.`offline`, `Complaint`.`offline_comment`, `Complaint`.`policy`, `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `ImposingRegion`.`id`, `ImposingRegion`.`name`, `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member`, `ReportingRegion`.`id`, `ReportingRegion`.`name`, `Location`.`id`, `Location`.`name`, `Location`.`location_type_id`, `Location`.`country_id`, `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName`, `NtmCode`.`id`, `NtmCode`.`level`, `NtmCode`.`code`, `NtmCode`.`description`, `NtmCode`.`parent_id`, `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box`, `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable`, `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0 ORDER BY `Complaint`.`unique_number` asc LIMIT 100, 20	20	20
SELECT `ComplaintsLocale`.`trans_id`, `ComplaintsLocale`.`id`, `ComplaintsLocale`.`complaint`, `ComplaintsLocale`.`locale` FROM `complaints_locales` AS `ComplaintsLocale` WHERE `ComplaintsLocale`.`id` IN ('5af9840b-e650-4c8b-81e3-bf13c5bdc882', '5afad636-6c08-438b-a124-e811c5bdc882', '5afbf388-e304-4207-bfd2-4584c5bdc882', '5afd3c93-0098-44c1-8174-45e5c5bdc882', '5afd79ab-2868-4bf7-ac7b-4a8fc5bdc882', '5afd8a58-11b0-4c2b-b85e-46e1c5bdc882', '5afda32c-2d88-4a60-80a0-495ec5bdc882', '5afeab7d-0fa8-4f2a-aada-4e37c5bdc882', '5afeb1d6-09cc-47ed-83a6-4829c5bdc882', '5afeba41-4f48-499d-b0a8-4fefc5bdc882', '5afeddda-eb78-4c26-a770-4ca7c5bdc882', '5b02eaea-1b38-4499-95cc-49fec5bdc882', '5b0423cc-6d80-4180-920e-4a74c5bdc882', '5b053615-e2f4-4e97-91fe-4cdac5bdc882', '5b0bb169-3c70-47ed-94d2-48eac5bdc882', '5b0bb495-1f5c-4c30-9cc2-4ab0c5bdc882', '5b0bbf69-1548-491a-8410-4cd1c5bdc882', '5b0c1b49-1a7c-484c-a755-58fcc5bdc882', '5b0d2392-46fc-42b8-8ba4-6e51c5bdc882', '5b0d7129-c0e0-4a6c-9a9a-7a00c5bdc882')	0	0
SELECT `TariffCode`.`id`, `TariffCode`.`heading`, `TariffCode`.`description`, `TariffCode`.`parent_id`, `TariffCode`.`lft`, `TariffCode`.`rght`, (concat(`TariffCode`.`heading`, ": ", `TariffCode`.`description`)) AS `TariffCode__name`, `ComplaintsTariffCode`.`id`, `ComplaintsTariffCode`.`complaint_id`, `ComplaintsTariffCode`.`tariff_code_id` FROM `tariff_codes` AS `TariffCode` JOIN `complaints_tariff_codes` AS `ComplaintsTariffCode` ON (`ComplaintsTariffCode`.`complaint_id` IN ('5af9840b-e650-4c8b-81e3-bf13c5bdc882', '5afad636-6c08-438b-a124-e811c5bdc882', '5afbf388-e304-4207-bfd2-4584c5bdc882', '5afd3c93-0098-44c1-8174-45e5c5bdc882', '5afd79ab-2868-4bf7-ac7b-4a8fc5bdc882', '5afd8a58-11b0-4c2b-b85e-46e1c5bdc882', '5afda32c-2d88-4a60-80a0-495ec5bdc882', '5afeab7d-0fa8-4f2a-aada-4e37c5bdc882', '5afeb1d6-09cc-47ed-83a6-4829c5bdc882', '5afeba41-4f48-499d-b0a8-4fefc5bdc882', '5afeddda-eb78-4c26-a770-4ca7c5bdc882', '5b02eaea-1b38-4499-95cc-49fec5bdc882', '5b0423cc-6d80-4180-920e-4a74c5bdc882', '5b053615-e2f4-4e97-91fe-4cdac5bdc882', '5b0bb169-3c70-47ed-94d2-48eac5bdc882', '5b0bb495-1f5c-4c30-9cc2-4ab0c5bdc882', '5b0bbf69-1548-491a-8410-4cd1c5bdc882', '5b0c1b49-1a7c-484c-a755-58fcc5bdc882', '5b0d2392-46fc-42b8-8ba4-6e51c5bdc882', '5b0d7129-c0e0-4a6c-9a9a-7a00c5bdc882') AND `ComplaintsTariffCode`.`tariff_code_id` = `TariffCode`.`id`)	0	0
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `countries` AS `Country` LEFT JOIN `focal_points` AS `FocalPoint` ON (`FocalPoint`.`country_id` = `Country`.`id`) WHERE `Country`.`member` = 1 ORDER BY `name` ASC	15	15
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BJ'	1	1
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da7b-3aac-4895-879c-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BF'	1	1
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa29-b610-4f6a-bb28-0612c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CV'	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CI'	1	1
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da84-7460-4ef7-9eb6-39fac0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GM'	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GH'	1	1
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da69-13d8-49d0-ad22-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GN'	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GW'	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'LR'	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'ML'	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NE'	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NG'	1	1
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da8c-b374-4d89-96a0-39f9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SN'	1	1
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa08-f9f0-4b67-9e2d-0545c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SL'	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'TG'	1	1
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da95-21e4-4eff-8899-39f8c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1
SELECT `Region`.`id`, `Region`.`name` FROM `regions` AS `Region` WHERE 1 = 1	2	2
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`allow` = 1 ORDER BY `NtbType`.`position` ASC	77	77
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 ORDER BY `Status`.`order` ASC	5	5
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE 1 = 1 ORDER BY `Status`.`order` ASC	7	7

Query Explain:

Click an "Explain" link above, to see the query explanation.

====

Timer

+ –

Memory

Peak Memory Use 15.67 MB

Message	Memory use
Component initialization	10.19 MB
Controller action start	10.24 MB
Controller render start	11.67 MB
View render complete	13.52 MB

Timers

Total Request Time: 305 (ms)

Message	Time in ms	Graph
Core Processing (Derived)	123.06
Component initialization and startup	1.65
Controller action	50.38
» Complaint->find()	5.51
» Complaint->find() #2	18.58
» Country->find()	4.79
» Region->find()	0.23
» NtbType->find()	4.23
» NtbType->find() #2	4.34
» Status->find()	0.44
» Status->find() #2	0.27
Render Controller Action	64.20
» Rendering View	62.54
» » Rendering APP/views/complaints/index.ctp	51.98
» » » Rendering CORE/plugins/octoplus/views/elements/paging.ctp	3.71
» » Rendering APP/views/layouts/default.ctp	10.34
» » » Rendering APP/views/elements/dock_menu.ctp	0.21
» » » Rendering APP/views/elements/ntbbanner.ctp	4.37
» » » » Rendering APP/views/elements/login_banner.ctp	2.88
» » » » » Rendering APP/views/elements/login.ctp	2.62
» » » Rendering APP/views/elements/ntbmenu.ctp	4.65
» » » Rendering APP/views/elements/ntbfooter.ctp	0.07

====

Log
+ –

Logs

====
Variables
+ –
View Variables
- localeeng
- countries
  ECOWAS
  BJBenin
  BFBurkina Faso
  CICôte d'Ivoire
  GHGhana
  NGNigeria
  SNSenegal
  TGTogo
- ntbTypes
  Category 1. Government participation in trade & restrictive practices tolerated by governments
  4e09b8bd-a198-4b79-a9e5-103ec0a803051.1. Export subsidies
  4e09b8d1-1fec-47ef-920c-0f53c0a803051.2. Government monopoly in export/import
  4e0c68dc-5dcc-48dd-b6f3-6f9ac0a803051.3. State subsidies, procurement, trading, state ownership
  d67edb0e-a31d-11e0-af43-000c292ff6141.4. Preference given to domestic bidders/suppliers
  d67f1ce0-a31d-11e0-af43-000c292ff6141.5. Requirement for counter trade
  d67f2f64-a31d-11e0-af43-000c292ff6141.6. Domestic assistance programmes for companies
  d67f409e-a31d-11e0-af43-000c292ff6141.7. Discriminatory or flawed government procurement policies
  d67f5336-a31d-11e0-af43-000c292ff6141.8. Import bans
  d67f645c-a31d-11e0-af43-000c292ff6141.9. Determination of eligibility of an exporting country by the importing country
  d67f765e-a31d-11e0-af43-000c292ff6141.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country
  d67f886a-a31d-11e0-af43-000c292ff6141.11. Occupational safety and health regulation
  d67f9ac6-a31d-11e0-af43-000c292ff6141.12. Multiplicity and Controls of Foreign exchange market
  d67faca0-a31d-11e0-af43-000c292ff6141.13. "Buy national" policy
  d67fbe7a-a31d-11e0-af43-000c292ff6141.14. Lack of coordination between government institutions
  d67fcfd2-a31d-11e0-af43-000c292ff6141.15. Other
  Category 2. Customs and administrative entry procedures
  d67fe0da-a31d-11e0-af43-000c292ff6142.1. Government imposing antidumping duties
  d67ff28c-a31d-11e0-af43-000c292ff6142.2. Arbitrary customs classification
  d6800362-a31d-11e0-af43-000c292ff6142.3. Issues related to the rules of origin
  d68015a0-a31d-11e0-af43-000c292ff6142.4. Import licensing
  d6802680-a31d-11e0-af43-000c292ff6142.5. Decreed customs surcharges
  d6803846-a31d-11e0-af43-000c292ff6142.6. Additional taxes and other charges
  d6804962-a31d-11e0-af43-000c292ff6142.7. International taxes and charges levied on imports and other tariff measures
  d6805b28-a31d-11e0-af43-000c292ff6142.8. Lengthy and costly customs clearance procedures
  d6806c12-a31d-11e0-af43-000c292ff6142.9. Issues related to transit fees
  d6807ed2-a31d-11e0-af43-000c292ff6142.10. Inadequate or unreasonable customs procedures and charges
  d6808fee-a31d-11e0-af43-000c292ff6142.11. Lack of control in Customs infrastructure
  d680a0c4-a31d-11e0-af43-000c292ff6142.12. Lack of capacity of Customs officers
  d680b2d0-a31d-11e0-af43-000c292ff6142.13. Issues related to Pre-Shipment Inspections
  d680c3e2-a31d-11e0-af43-000c292ff6142.14. Other
  4d480568-810c-43b9-8f97-7ce442c5ea45Category 3. Technical barriers to trade (TBT)
  4d480586-bc1c-4f01-b5e3-2e1442c5ea45Category 4. Sanitary & phyto-sanitary (SPS) measures
  Category 5. Specific limitations
  d681956a-a31d-11e0-af43-000c292ff6145.1. Quantitative restrictions
  d681a65e-a31d-11e0-af43-000c292ff6145.2. Exchange controls
  d681b82e-a31d-11e0-af43-000c292ff6145.3. Export taxes
  d681c922-a31d-11e0-af43-000c292ff6145.4. Quotas
  d681da02-a31d-11e0-af43-000c292ff6145.5. Import licensing requirements
  d681ec2c-a31d-11e0-af43-000c292ff6145.6. Proportion restrictions of foreign to domestic goods (local content requirement)
  d681fd3e-a31d-11e0-af43-000c292ff6145.7. Minimum import price limits
  d6820f18-a31d-11e0-af43-000c292ff6145.8. Embargoes
  d682205c-a31d-11e0-af43-000c292ff6145.9. Non-automatic licensing
  d6823254-a31d-11e0-af43-000c292ff6145.10. Prohibitions
  d68243c0-a31d-11e0-af43-000c292ff6145.11. Quantitative safeguard measures
  d68255d6-a31d-11e0-af43-000c292ff6145.12. Export restraint arrangements
  d68266fc-a31d-11e0-af43-000c292ff6145.13. Other quantity control measures
  d682785e-a31d-11e0-af43-000c292ff6145.14. Restrictive licenses
  d6828a60-a31d-11e0-af43-000c292ff6145.15. Other
  Category 6. Charges on imports
  d6829b5e-a31d-11e0-af43-000c292ff6146.1. Prior import deposits and subsidies
  d682ad1a-a31d-11e0-af43-000c292ff6146.2. Administrative fees
  d682be86-a31d-11e0-af43-000c292ff6146.3. Special supplementary duties
  d682d088-a31d-11e0-af43-000c292ff6146.4. Import credit discriminations
  d682e1cc-a31d-11e0-af43-000c292ff6146.5. Variable levies
  d682f3a6-a31d-11e0-af43-000c292ff6146.6. Border taxes
  d68304c2-a31d-11e0-af43-000c292ff6146.7. Other
  Category 7. Other procedural problems
  d683170a-a31d-11e0-af43-000c292ff6147.1. Arbitrariness
  d68327ea-a31d-11e0-af43-000c292ff6147.2. Discrimination
  d68338b6-a31d-11e0-af43-000c292ff6147.3. Corruption
  d6834a68-a31d-11e0-af43-000c292ff6147.4. Costly procedures
  d6835b66-a31d-11e0-af43-000c292ff6147.5. Lengthy procedures
  d6836d2c-a31d-11e0-af43-000c292ff6147.6. Lack of information on procedures (or changes thereof)
  d6837e48-a31d-11e0-af43-000c292ff6147.7. Complex variety of documentation required
  d683902c-a31d-11e0-af43-000c292ff6147.8. Consular and Immigration Issues
  d683a134-a31d-11e0-af43-000c292ff6147.9. Inadequate trade related infrastructure
  d683c1aa-a31d-11e0-af43-000c292ff6147.10. Other
  Category 8. Transport, Clearing and Forwarding
  134ae3f8-9813-11e1-be2a-00e08128b0718.1. Government Policy and regulations
  13746138-9813-11e1-be2a-00e08128b0718.2. Administrative (Border Operating Hours, delays at border posts, etc.)
  139dea58-9813-11e1-be2a-00e08128b0718.3. Immigration requirements (Visa, travel permit)
  13c9ccfe-9813-11e1-be2a-00e08128b0718.4. Transport related corruption
  13f328f6-9813-11e1-be2a-00e08128b0718.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)
  141e6da4-9813-11e1-be2a-00e08128b0718.6. Vehicle standards
  d683b2f0-a31d-11e0-af43-000c292ff6148.7. Costly Road user charges /fees
  3746f9d4-98f6-11e1-be2a-00e08128b0718.8. Issues related to transit
  otherOther
  policyPolicy or Regulatory NTB
  notPolicyNot a policy or regulatory NTB
- statuses
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- regions
  08391dd0-3d26-11e4-916c-0800200c9a66ECOWAS
  08391dd0-3d26-11e4-916c-0800201c9a66UEMOA
- allStatuses
  4cc5a0be-045c-4434-a342-43b5c0a80305New (Not reviewed)
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  4cc5a0f0-4218-4545-8158-4343c0a80305Rejected
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- complaints
  0
  Complaint
  id5af9840b-e650-4c8b-81e3-bf13c5bdc882
  unique_number129
  user_id(null)
  user_detailsFayama Tchime Idrissa Truck: 10 HK 4363 Tel: 0579611483
  user_emailgershonewman@gmail.com
  complaintThe driver going to Burkina Faso has been kept at the checkpoint for more than one hour and asked to pay GH 5.00 without any explanation.
  original_complaintThe driver going to Burkina Faso has been kept at the checkpoint for more than one hour and asked to pay GH 5.00 without any explanation.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Wa
  date_of_incident2018-05-14
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-14
  created2018-05-14 14:41:47
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-14 14:43:32
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe Police denied asking for money but rather accusing the driver of wrong parking. GSA staff later asked if aside the wrong parking there any problem with the driver's papers. No! replied the officer. GSA staff then advised the driver on that matter even though the latter objected to police's claim.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver going to Burkina Faso has been kept at the checkpoint for more than one hour and asked to pay GH 5.00 without any explanation.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5af98474-5f48-46fb-a286-c039c5bdc882
  complaint_id5af9840b-e650-4c8b-81e3-bf13c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFive minutes later, the driver called to confirm his release.
  resolution1
  created2018-05-14 14:43:32
  modified2018-05-14 14:43:32
  ComplaintsLocale(empty)
  TariffCode(empty)
  1
  Complaint
  id5afad636-6c08-438b-a124-e811c5bdc882
  unique_number130
  user_id(null)
  user_detailsSwadogo Ousman Truck: 11GN 2325 Tel:0263525681
  user_emailgershonewman@gmail.com
  complaintThe driver was kept by the police for not paying GH 5.00
  original_complaintThe driver was kept by the police for not paying GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Buiupe
  date_of_incident2018-05-15
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-15
  created2018-05-15 14:44:38
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-15 14:47:38
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the police but the officer in question refused to cooperate. GSA staff then asked the driver to him back in five minutes in case he is till kept there.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was kept by the police for not paying GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afad6ea-70d8-47b8-801e-e97ac5bdc882
  complaint_id5afad636-6c08-438b-a124-e811c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentTwo minutes after the driver called back to confirm his release.
  resolution1
  created2018-05-15 14:47:38
  modified2018-05-15 14:47:38
  ComplaintsLocale(empty)
  TariffCode(empty)
  2
  Complaint
  id5afbf388-e304-4207-bfd2-4584c5bdc882
  unique_number131
  user_id(null)
  user_detailsWatara Abdoul Truck: 11 KH 9822 BF Tel: 0272306415
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped and asked to pay GH5.00.
  original_complaintThe driver was stopped and asked to pay GH5.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherSogola
  date_of_incident2018-05-16
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-16
  created2018-05-16 11:02:00
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-16 11:03:46
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen speaking to a certain officer (Francis), he told GSA staff that the driver was not wearing the seat belt. GSA staff then asked the driver if this was true but he said it wasn't. The officer later gave the driver a note saying that he should go and report later to the court. Upon hearing this, GSA staff cautioned the officer about how several complaints on police harassment had been taken to Head Quarters and that he do well to give the papers back to the driver to continue his journey if not the issue will a level he least expect.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped and asked to pay GH5.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afbf3f2-e088-4129-b1de-4347c5bdc882
  complaint_id5afbf388-e304-4207-bfd2-4584c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentTwo minutes after this discussion, the driver called to confirm his release.
  resolution1
  created2018-05-16 11:03:46
  modified2018-05-16 11:03:46
  ComplaintsLocale(empty)
  TariffCode(empty)
  3
  Complaint
  id5afd3c93-0098-44c1-8174-45e5c5bdc882
  unique_number132
  user_id(null)
  user_detailsSakande Abdoul Aziz Truck: 112 KM 4356 Tel: 0268086987
  user_emailgershonewman@gmail.com
  complaintThe driver coming from Takoradi was stopped and asked by the Police to pay GH 1.00.
  original_complaintThe driver coming from Takoradi was stopped and asked by the Police to pay GH 1.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Buipe
  date_of_incident2018-05-17
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-17
  created2018-05-17 10:25:55
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-17 10:27:28
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateSpeaking to the police, an officer told GSA staff that they didn't ask for money. GSA staff asked him if the driver's papers are on point; yes, said the officer. GSA staff then asked that the driver should be released.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver coming from Takoradi was stopped and asked by the Police to pay GH 1.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afd3cf0-2ee4-4dee-bb28-4d1fc5bdc882
  complaint_id5afd3c93-0098-44c1-8174-45e5c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentImmediately after the discussion the driver was released.
  resolution1
  created2018-05-17 10:27:28
  modified2018-05-17 10:27:28
  ComplaintsLocale(empty)
  TariffCode(empty)
  4
  Complaint
  id5afd79ab-2868-4bf7-ac7b-4a8fc5bdc882
  unique_number133
  user_id(null)
  user_detailsFoutou Boukari Truck: 11 GL6266 Tel: 0579318804
  user_emailgershonewman@gmail.com
  complaintThe drivers (three /3 trucks) were stopped and asked by the police to pay Gh 5.00 each.
  original_complaintThe drivers (three /3 trucks) were stopped and asked by the police to pay Gh 5.00 each.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other40 kilometres to Wa
  date_of_incident2018-05-17
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-17
  created2018-05-17 14:46:35
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-17 15:00:13
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA satff, speaking to the police, was told that the drivers didn't park well and the police was asking them to do so. The police also denied asking for money.
  offline0
  offline_comment
  policy0
  complaint_languageThe drivers (three /3 trucks) were stopped and asked by the police to pay Gh 5.00 each.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afd7cdd-0014-4ba9-b4c1-4fbcc5bdc882
  complaint_id5afd79ab-2868-4bf7-ac7b-4a8fc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentthe driver was released immediately after GSA staff spoke to the police.
  resolution1
  created2018-05-17 15:00:13
  modified2018-05-17 15:00:13
  ComplaintsLocale(empty)
  TariffCode(empty)
  5
  Complaint
  id5afd8a58-11b0-4c2b-b85e-46e1c5bdc882
  unique_number135
  user_id(null)
  user_detailsKone Moussa Truck: AS 7671 Tel: 0572714573
  user_emailgershonewman@gmail.com
  complaintThe driver returning from Togo was stopped at Adome Bridge by the police and asked to pay GH 30.00.
  original_complaintThe driver returning from Togo was stopped at Adome Bridge by the police and asked to pay GH 30.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idTG
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherAdome bridge
  date_of_incident2018-05-17
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-17
  created2018-05-17 15:57:44
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-17 15:59:19
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen speaking to the police, GSA staff was told that the diver's license was (fake) not authentic. So, GSA staff asked the driver if his license is the correct one. He says yes. GSA staff explained to the police what the driver said. The police officer objected to this and said they will process the driver for court.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver returning from Togo was stopped at Adome Bridge by the police and asked to pay GH 30.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idTG
  nameTogo
  short_name
  fre_nameTogo
  fre_short_name
  por_nameTogo
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afd8ab7-282c-417b-880c-4b24c5bdc882
  complaint_id5afd8a58-11b0-4c2b-b85e-46e1c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout five (5) minutes later, the driver called to confirm his release.
  resolution1
  created2018-05-17 15:59:19
  modified2018-05-17 15:59:19
  ComplaintsLocale(empty)
  TariffCode(empty)
  6
  Complaint
  id5afda32c-2d88-4a60-80a0-495ec5bdc882
  unique_number136
  user_id(null)
  user_detailsKoutou Boukari Tel: 0579318804 Truck: GL 6266
  user_emailgershonewman@gmail.com
  complaintSeven truck drivers were stopped and asked by the police to pay GH 5.00 each
  original_complaintSeven truck drivers were stopped and asked by the police to pay GH 5.00 each
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Wa
  date_of_incident2018-05-17
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-17
  created2018-05-17 17:43:40
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-17 17:45:31
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked to speak to the police but all of them refused to take the phone. After about two minutes GSA staff called back and insisted on speaking to police in vain.
  offline0
  offline_comment
  policy0
  complaint_languageSeven truck drivers were stopped and asked by the police to pay GH 5.00 each
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afda39b-bd20-4442-85ea-44f3c5bdc882
  complaint_id5afda32c-2d88-4a60-80a0-495ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes after GSA staff's attempt to speak to the police, the driver called to confirm his release.
  resolution1
  created2018-05-17 17:45:31
  modified2018-05-17 17:45:31
  ComplaintsLocale(empty)
  TariffCode(empty)
  7
  Complaint
  id5afeab7d-0fa8-4f2a-aada-4e37c5bdc882
  unique_number137
  user_id(null)
  user_detailsKoutou Boukari Truck: 11 GL 6266 Tel:
  user_emailgershonewman@gmail.com
  complaintThe drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
  original_complaintThe drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherNyoli 30 kilometres from Wa
  date_of_incident2018-05-18
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-18
  created2018-05-18 12:31:25
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-18 12:33:11
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this GSA staff spoke with the police who said they are just checking their papers and that as soon as they finished this, they would allow them to continue their journey.
  offline0
  offline_comment
  policy0
  complaint_languageThe drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afeabe7-c334-4094-8635-4b25c5bdc882
  complaint_id5afeab7d-0fa8-4f2a-aada-4e37c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after the discussion with between GSA staff and the police, the drivers were released.
  resolution1
  created2018-05-18 12:33:11
  modified2018-05-18 12:33:11
  ComplaintsLocale(empty)
  TariffCode(empty)
  8
  Complaint
  id5afeb1d6-09cc-47ed-83a6-4829c5bdc882
  unique_number138
  user_id(null)
  user_detailsKoulibali Sekouba Truck: DG 9618 Tel:0265587117
  user_emailgershonewman@gmail.com
  complaintThree truck drivers were stopped by the police and asked askeds to pay Gh 5.00 each.
  original_complaintThree truck drivers were stopped by the police and asked askeds to pay Gh 5.00 each.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Wa
  date_of_incident2018-05-18
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-18
  created2018-05-18 12:58:30
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-18 13:04:54
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen speaking to the police, GSA staff was told by the police that the drivers did not submit their papers to them. The drivers objected to this saying they submitted the papers but they were asking them for money. GSA staff told the police to kindly allow the drivers to continue their journey after the check
  offline0
  offline_comment
  policy0
  complaint_languageThree truck drivers were stopped by the police and asked askeds to pay Gh 5.00 each.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afeb356-eedc-4a15-bc56-43cfc5bdc882
  complaint_id5afeb1d6-09cc-47ed-83a6-4829c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentBefore handing the phone back to the driver, they were also given their papers to go
  resolution1
  created2018-05-18 13:04:54
  modified2018-05-18 13:04:54
  ComplaintsLocale(empty)
  TariffCode(empty)
  9
  Complaint
  id5afeba41-4f48-499d-b0a8-4fefc5bdc882
  unique_number139
  user_id(null)
  user_detailsWatara Amadou Truck: 11 HK 8003 Tel:0571656468
  user_emailgershonewman@gmail.com
  complaintThree drivers were stopped and asked to pay Gh 5.00 each
  original_complaintThree drivers were stopped and asked to pay Gh 5.00 each
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Wa
  date_of_incident2018-05-18
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-18
  created2018-05-18 13:34:25
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-18 13:36:01
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_update Driver called GSA staff to report the harassment. When GSA staff asked to speak to the police, they gave the papers to the drivers to go
  offline0
  offline_comment
  policy0
  complaint_languageThree drivers were stopped and asked to pay Gh 5.00 each
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afebaa1-d960-4d37-8681-4a47c5bdc882
  complaint_id5afeba41-4f48-499d-b0a8-4fefc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhile GSA staff was still speaking with the driver, the police gave the papers to one of the drivers and asked them to go
  resolution1
  created2018-05-18 13:36:01
  modified2018-05-18 13:36:01
  ComplaintsLocale(empty)
  TariffCode(empty)
  10
  Complaint
  id5afeddda-eb78-4c26-a770-4ca7c5bdc882
  unique_number140
  user_id(null)
  user_detailsSawadogo Sali Truck:11 GN 5593 Tel: 0265340317
  user_emailgershonewman@gmail.com
  complaintCustoms officers at Kulmata stopped the driver and asked him to pay GH 5.00 if not they will not give them their papers.
  original_complaintCustoms officers at Kulmata stopped the driver and asked him to pay GH 5.00 if not they will not give them their papers.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherKulmata (Customs)
  date_of_incident2018-05-18
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-18
  created2018-05-18 16:06:18
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-18 16:09:13
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked to speak to the customs officers (2) but they refused to cooperate.. Few minutes later GSA staff called back but the customs still refused to cooperate.
  offline0
  offline_comment
  policy0
  complaint_languageCustoms officers at Kulmata stopped the driver and asked him to pay GH 5.00 if not they will not give them their papers.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afede89-a1fc-4699-a457-49bfc5bdc882
  complaint_id5afeddda-eb78-4c26-a770-4ca7c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released right after GSA staff's intervention.
  resolution1
  created2018-05-18 16:09:13
  modified2018-05-18 16:09:13
  ComplaintsLocale(empty)
  TariffCode(empty)
  11
  Complaint
  id5b02eaea-1b38-4499-95cc-49fec5bdc882
  unique_number141
  user_id(null)
  user_detailsTraore Salim Truck: 10 KH 4335 Tel: 0267462327
  user_emailgershonewman@gmail.com
  complaintThe driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
  original_complaintThe driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherTesano-Accra
  date_of_incident2018-05-21
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-21
  created2018-05-21 17:51:06
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-21 18:36:27
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff was told by the police officers who witnessed the incidence to contact a mechanic to repair the other vehicle since the damage was not serious. GSA staff requested from the owner of the spoilt car if he has a mechanic who works on his car. He said yes and gave the mechanic's phone number. The mechanic sent an estimate of one thousand four hundred and fifty Ghana Cedis, amount which he later reduiced to 1,400.00. About fouty five minutes to on hour later, another police tem came and asked that the two cars should be taken to Tesano police station. GSA staff also contact one Bilal, a representative of the driver's company in Accra, who also called Abobo (BF) for funds to settle the dept. At the police station, the driver had the chance to get another mechanic who charged eight hundred Ghana Cedis. The driver paid the amount. GSA staff has also notified their focal person at the MTTD Head quarters
  offline0
  offline_comment
  policy0
  complaint_languageThe driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b02f58b-f204-4946-a44e-492bc5bdc882
  complaint_id5b02eaea-1b38-4499-95cc-49fec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released to continue his journey
  resolution1
  created2018-05-21 18:36:27
  modified2018-05-21 18:36:27
  ComplaintsLocale(empty)
  TariffCode(empty)
  12
  Complaint
  id5b0423cc-6d80-4180-920e-4a74c5bdc882
  unique_number142
  user_id(null)
  user_detailsTraore Lassina Truck: 10 GM 9227 Tel: 0271954710
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped and asked to pay GH 5.00
  original_complaintThe driver was stopped and asked to pay GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherAbout one kilometre after Koulmata
  date_of_incident2018-05-22
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-22
  created2018-05-22 16:06:04
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-22 16:49:57
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked to speak to the officer in charge. The officer refused to take the phone but gave the papers back to the driver to go.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped and asked to pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b042e15-cf30-4531-b725-49a4c5bdc882
  complaint_id5b0423cc-6d80-4180-920e-4a74c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe Police gave the papers to the driver when GSA staff asked to speak to them
  resolution1
  created2018-05-22 16:49:57
  modified2018-05-22 16:49:57
  ComplaintsLocale(empty)
  TariffCode(empty)
  13
  Complaint
  id5b053615-e2f4-4e97-91fe-4cdac5bdc882
  unique_number143
  user_id(null)
  user_detailsBaro Kari m Truck: 11 KH 7599 Tel: 0268003832
  user_emailgershonewman@gmail.com
  complaintThe drivers (4) were stopped and asked by the police to pay GH5.00
  original_complaintThe drivers (4) were stopped and asked by the police to pay GH5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Techiman
  date_of_incident2018-05-23
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-23
  created2018-05-23 11:36:21
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-23 11:37:47
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the police. the officer who took the phone told GSA staff that there was no problem with the drivers' papers but he was asking them to bring their fire extinguishers. Whiles still speaking to the police, the drivers were given their papers to go.
  offline0
  offline_comment
  policy0
  complaint_languageThe drivers (4) were stopped and asked by the police to pay GH5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b05366b-894c-4bd5-aa34-46aac5bdc882
  complaint_id5b053615-e2f4-4e97-91fe-4cdac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhiles still speaking to the police, the drivers were given their papers to go.
  resolution1
  created2018-05-23 11:37:47
  modified2018-05-23 11:37:47
  ComplaintsLocale(empty)
  TariffCode(empty)
  14
  Complaint
  id5b0bb169-3c70-47ed-94d2-48eac5bdc882
  unique_number144
  user_id(null)
  user_detailsJoel Nakoulma Truck: 10 KN 0074 Tel: 0573223861
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped by the police and asked to pay GH 5.00 without any reason.
  original_complaintThe driver was stopped by the police and asked to pay GH 5.00 without any reason.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherSema Kumasi
  date_of_incident2018-05-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-25
  created2018-05-28 09:36:09
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-28 09:40:12
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe driver called GSA staff and the latter, speaking to the police asked if there was any problem with the driver's papers. The officer replied ,No! They said that they were asking the driver to provide his fire extinguisher and warning triangle but the driver could not understand what they were saying. GSA staff later explained to the driver to present his fire extinguisher and warning triangle to the police.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped by the police and asked to pay GH 5.00 without any reason.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0bb25c-2048-4d27-ba86-4a1ac5bdc882
  complaint_id5b0bb169-3c70-47ed-94d2-48eac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter asking the driver to present the items requested to the police, the driver was released without checking the items.
  resolution1
  created2018-05-28 09:40:12
  modified2018-05-28 09:40:12
  ComplaintsLocale(empty)
  TariffCode(empty)
  15
  Complaint
  id5b0bb495-1f5c-4c30-9cc2-4ab0c5bdc882
  unique_number145
  user_id(null)
  user_detailsFouseni KOne Truck: 10 KH 4326 Tel: 0264148742
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay GH 5.00
  original_complaintThe driver was asked to pay GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other10 km to Wa
  date_of_incident2018-05-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-26
  created2018-05-28 09:49:41
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-28 10:28:14
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked to speak to the police but they refused to cooperate. GSA staff called alter and insisted to speak to one of the officers before one of them took the phone and said that the driver diver didn't pack well that was what brought the delay. GSA staff asked if there was any problem with the driver's papers? NO! replied the officer.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0bbd9e-080c-4460-9db6-4c1ec5bdc882
  complaint_id5b0bb495-1f5c-4c30-9cc2-4ab0c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after the discussion, the driver was releaseed
  resolution1
  created2018-05-28 10:28:14
  modified2018-05-28 10:28:14
  ComplaintsLocale(empty)
  TariffCode(empty)
  16
  Complaint
  id5b0bbf69-1548-491a-8410-4cd1c5bdc882
  unique_number146
  user_id(null)
  user_detailsFouseni KOne Truck: 10 KH 4326 Tel: 0264148742
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay Gh 5.00
  original_complaintThe driver was asked to pay Gh 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Wa
  date_of_incident2018-05-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-26
  created2018-05-28 10:35:53
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-28 10:39:27
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to the police was told that the driver just packed the truck in the middle of the road when stopped. And the police asked GSA staff to advise the driver. GSA staff then spoke to the driver briefly on the matter.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay Gh 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0bc03f-6bb4-4112-bc56-4c27c5bdc882
  complaint_id5b0bbf69-1548-491a-8410-4cd1c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released after GSA staff spoke to him
  resolution1
  created2018-05-28 10:39:27
  modified2018-05-28 10:39:27
  ComplaintsLocale(empty)
  TariffCode(empty)
  17
  Complaint
  id5b0c1b49-1a7c-484c-a755-58fcc5bdc882
  unique_number147
  user_id(null)
  user_detailsMaiga Sofaini Truck: 11 GP 6400 Tel: 0577497742
  user_emailgershonewman@gmail.com
  complaintFour truck drivers were stopped by the police and asked to pay GH 5.00
  original_complaintFour truck drivers were stopped by the police and asked to pay GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Wa
  date_of_incident2018-05-28
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-28
  created2018-05-28 17:07:53
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-28 17:09:20
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked to speak to the police but they all with one accord refused to take the phone.
  offline0
  offline_comment
  policy0
  complaint_languageFour truck drivers were stopped by the police and asked to pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0c1ba0-fe18-404c-9005-5920c5bdc882
  complaint_id5b0c1b49-1a7c-484c-a755-58fcc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFive minutes later, one of the drivers called to confirm their release.
  resolution1
  created2018-05-28 17:09:20
  modified2018-05-28 17:09:20
  ComplaintsLocale(empty)
  TariffCode(empty)
  18
  Complaint
  id5b0d2392-46fc-42b8-8ba4-6e51c5bdc882
  unique_number148
  user_id(null)
  user_detailsDiawara Aboubakar Truck: 11 KH 0389 Tel: 0574000273
  user_emailgershonewman@gmail.com
  complaintThe police asked the driver to pay GH 2.00 before they allow him to go.
  original_complaintThe police asked the driver to pay GH 2.00 before they allow him to go.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Swala
  date_of_incident2018-05-29
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-29
  created2018-05-29 11:55:30
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-29 11:56:58
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen speaking to the police, they told GSA staff that the driver was rather giving them money but they refused the money and asked him to bring his papers.
  offline0
  offline_comment
  policy0
  complaint_languageThe police asked the driver to pay GH 2.00 before they allow him to go.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0d23ea-e1b8-4e87-a031-6e71c5bdc882
  complaint_id5b0d2392-46fc-42b8-8ba4-6e51c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout two minutes later, the driver was released
  resolution1
  created2018-05-29 11:56:58
  modified2018-05-29 11:56:58
  ComplaintsLocale(empty)
  TariffCode(empty)
  19
  Complaint
  id5b0d7129-c0e0-4a6c-9a9a-7a00c5bdc882
  unique_number150
  user_id(null)
  user_detailsTraore Inza truck: 11 JN 9705 Tel: 0264516831
  user_emailgershonewman@gmail.com
  complaintA customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.
  original_complaintA customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Bole
  date_of_incident2018-05-29
  ntb_type_idd680c3e2-a31d-11e0-af43-000c292ff614
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-29
  created2018-05-29 17:26:33
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-29 17:30:48
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the officer because the driver told him that they don't stop at that check point. The officer refused to cooperate. He said he was in the position to talk to GSA staff except his boss. Then GSA staff asked the driver to follow him to the post so that he can speak to their boss. About ten minutes later, GSA staff called the driver to speak to the in charge of the post. But the driver told him that he was released.
  offline0
  offline_comment
  policy0
  complaint_languageA customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  idd680c3e2-a31d-11e0-af43-000c292ff614
  name2.14. Other
  short_nameOther
  description
  parent_id4d48053d-cacc-4085-b167-7cdb42c5ea45
  heading_number2.14
  allow1
  link_id
  ntm_code_id(null)
  position31
  headingName2.14. Other
  fullName2.14. Other
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0d7228-684c-4445-99b4-7a06c5bdc882
  complaint_id5b0d7129-c0e0-4a6c-9a9a-7a00c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released without paying any money
  resolution1
  created2018-05-29 17:30:48
  modified2018-05-29 17:30:48
  ComplaintsLocale(empty)
  TariffCode(empty)
- currentUser(null)
- defaultLanguageEnglish
- $this->data
  Complaint(empty)
- $this->validationErrors(empty)
- Loaded Helpers
  0jqueryEngine
  1js
  2paginator
  3simpleGraph
  4htmlToolbar
  5toolbar
  6number
  7filter
  8text
  9time
  10form
  11session
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====

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

default

Query Explain:

Memory

Timers

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

Request History

Session

Request

Cake Params

$_GET

Cookie

Current Route

Sql Logs

default

Query Explain:

Memory

Timers

Logs

View Variables