All resolved complaints

Showing items 461 to 466 of 466

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-537	Police delay and extortion	2026-08-24	Ghana: Police, Techiman	Burkina Faso	Resolved 2026-08-24	View
Complaint:	The driver was stopped by the Police and requested to GHs 5.00. Because the driver responded that he had no money, was asked to park.
Resolution status note:	The driver was released
NTB-000-538	Police delay and extortion	2026-08-31	Ghana: Police MTTD Dweneho	Burkina Faso	Resolved 2026-08-31	View
Complaint:	Police claimed the driver was over-speeding. The driver challenged the police allegation stating that he was within the permissible speed.
Resolution status note:	Few minutes later, the driver confirmed his release.
NTB-000-539	Police delay and extortion	2026-08-31	Ghana: Police MTTD (Dweneho)	Burkina Faso	Resolved 2026-08-31	View
Complaint:	The police claimed the was not on seat belt, therefore gave a to the driver asking him to follow him to the station. the driver objected saying he only removed the belt when he was about getting down to present his documents to the Police.
Resolution status note:	The driver was released
NTB-000-540	Police harassment and extortion	2026-09-01	Ghana: Police Pong Tamale	Burkina Faso	Resolved 2026-09-01	View
Complaint:	The driver got the barrier and presented his documents to the Police. After checking the documents, the Police requested to check the driver's first aid box, which was presented. The Police alleged that the driver had no thermometer and instructed him to get it from the nearest town before he could proceed, or he paid an unspecified amount of money.
Resolution status note:	The driver was released after GSA's intervention
NTB-000-541	Police harassment and extortion	2026-09-01	Ghana: Police Pong Tamale	Burkina Faso	Resolved 2026-09-01	View
Complaint:	The Police requested the driver to pay an unspecified amount oof money claiming the driver did not have all items in the first aid box. The driver objected because he had all items in the box.
Resolution status note:	The driver was released
NTB-000-543	Extortion and delay by Tree Crops Development Authority Officers	2026-09-11	Ghana: TCDA Officer Nsawam	Burkina Faso	Resolved 2026-09-11	View
Complaint:	The driver was stopped and his documents taken by the officer from the Tree Crops Development Authority. The Officer alleged that the certificate issued by their officer at Akumadan for which the driver had already paid GHs 200.00 had expired, thus forcing the driver to pay another GHs 200.00.
Resolution status note:	The driver was released

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