Non-Tariff Barriers :: Complaints

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Reporting country or region ECOWAS Benin Burkina Faso Côte d'Ivoire Ghana Nigeria Senegal Togo ECOWAS UEMOA	Status	Actions
NTB-000-162	8.4. Transport related corruption	2018-07-14	Ghana: Entrance Nsawam	Burkina Faso	Resolved 2018-07-14	View
Complaint:	The police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
Resolution status note:	Few minutes after the conversation with the police, the drive called to confirm his release.
NTB-000-160	8.4. Transport related corruption	2018-07-13	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-07-13	View
Complaint:	Police asked the driver to pay GH5.00
Resolution status note:	About 3 minutes later, the driver called to confirm their release
NTB-000-159	8.4. Transport related corruption	2018-07-12	Ghana: Entrance Fulfuso	Burkina Faso	Resolved 2018-07-12	View
Complaint:	The Police asked the driver to pay GH 5.00
Resolution status note:	About ten (10) minutes later, the driver called to confirm their release
NTB-000-157	Indiscipline and misconduct from one truck driver	2018-07-09	Ghana: Kitampo	Burkina Faso	Resolved 2018-07-09	View
Complaint:	Five truck drivers who failed to stop to stop at a checkpoint were pursued and later stopped at another checkpoint. In course of questioning them, one took his phone and start recording the Police Officers. The driver in question was taken to the Police Station and being prosecuted for Court.
Resolution status note:	About 30 minutes later the driver called to confirm their release.
NTB-000-156	Accident/ calsh	2018-07-06	Ghana: Entrance Tamale	Burkina Faso	Resolved 2018-07-06	View
Complaint:	At the entrance of Tamale the driver clashed with a tipper truck belonging to a chinese road construction Company.
Resolution status note:	The driver was after paying the amount demanded by the chinese engineer.
NTB-000-155	Delay along the corridor	2018-06-26	Ghana: Entrance Techiman	Burkina Faso	Resolved 2018-06-26	View
Complaint:	Even though the driver's papers were ok, police required that he provide fire extinguisher before he can continue his journey.
Resolution status note:	Three minutes later, the driver called back to confirm his release.
NTB-000-154	8.4. Transport related corruption	2018-06-25	Ghana: Exit Nandoli	Burkina Faso	Resolved 2018-06-25	View
Complaint:	The driver called because he was kept by the police and asked to pay GH 5.00. When he told them that he didn't have money, they started asking him for licence, carte grise internationale, fire extinguisher, and warning triangle. He provided all these but the police refused to allow him to go.
Resolution status note:	About two minutes later, the driver called to confirm his release.
NTB-000-152	8.4. Transport related corruption	2018-06-18	Ghana: Nandoli	Burkina Faso	Resolved 2018-06-18	View
Complaint:	The drivers (5) were asked by the police to pay GH 5.00 each before they can continue their journey.
Resolution status note:	Two minutes later, the driver called back to confirm their release
NTB-000-153	8.4. Transport related corruption	2018-06-16	Ghana: Exit Wa	Burkina Faso	Resolved 2018-06-16	View
Complaint:	The driver was stopped at a checkpoint and asked to pay GH 5.00. He told the police that he didn't have money and continued his way. But the police pursued him and stopped him. He was asked to follow them back to the checkpoint.
Resolution status note:	Immediately after this discussion with the officer, the driver called to confirm his release.
NTB-000-151	8.4. Transport related corruption	2018-06-07	Ghana: Old Praso	Burkina Faso	Resolved 2018-06-07	View
Complaint:	The driver coming back from Burkina was stopped by the police and asked to pay an unspecified amount.
Resolution status note:	The officer refused to speak to GSA staff and gave the papers back to the driver to go.
NTB-000-148	8.4. Transport related corruption	2018-05-29	Ghana: Entrance Swala	Burkina Faso	Resolved 2018-05-29	View
Complaint:	The police asked the driver to pay GH 2.00 before they allow him to go.
Resolution status note:	About two minutes later, the driver was released
NTB-000-150	2.14. Other	2018-05-29	Ghana: Exit Bole	Burkina Faso	Resolved 2018-05-29	View
Complaint:	A customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.
Resolution status note:	The driver was released without paying any money
NTB-000-147	8.4. Transport related corruption	2018-05-28	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-28	View
Complaint:	Four truck drivers were stopped by the police and asked to pay GH 5.00
Resolution status note:	Five minutes later, one of the drivers called to confirm their release.
NTB-000-145	8.4. Transport related corruption	2018-05-26	Ghana: 10 km to Wa	Burkina Faso	Resolved 2018-05-26	View
Complaint:	The driver was asked to pay GH 5.00
Resolution status note:	Right after the discussion, the driver was releaseed
NTB-000-146	8.4. Transport related corruption	2018-05-26	Ghana: Entrance Wa	Burkina Faso	Resolved 2018-05-26	View
Complaint:	The driver was asked to pay Gh 5.00
Resolution status note:	The driver was released after GSA staff spoke to him
NTB-000-144	8.4. Transport related corruption	2018-05-25	Ghana: Sema Kumasi	Burkina Faso	Resolved 2018-05-25	View
Complaint:	The driver was stopped by the police and asked to pay GH 5.00 without any reason.
Resolution status note:	After asking the driver to present the items requested to the police, the driver was released without checking the items.
NTB-000-143	8.4. Transport related corruption	2018-05-23	Ghana: Exit Techiman	Burkina Faso	Resolved 2018-05-23	View
Complaint:	The drivers (4) were stopped and asked by the police to pay GH5.00
Resolution status note:	Whiles still speaking to the police, the drivers were given their papers to go.
NTB-000-142	8.4. Transport related corruption	2018-05-22	Ghana: About one kilometre after Koulmata	Burkina Faso	Resolved 2018-05-22	View
Complaint:	The driver was stopped and asked to pay GH 5.00
Resolution status note:	The Police gave the papers to the driver when GSA staff asked to speak to them
NTB-000-141	8.4. Transport related corruption	2018-05-21	Ghana: Tesano-Accra	Burkina Faso	Resolved 2018-05-21	View
Complaint:	The driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
Resolution status note:	The driver was released to continue his journey
NTB-000-137	8.4. Transport related corruption	2018-05-18	Ghana: Nyoli 30 kilometres from Wa	Burkina Faso	Resolved 2018-05-18	View
Complaint:	The drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
Resolution status note:	Right after the discussion with between GSA staff and the police, the drivers were released.

History
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Request History
4 previous requests available
====
Session
+ –
Session
- Config
  userAgentd87ede2a7a28973d7f81f4e32c0b97da
  time1713564745
  timeout10
  languageen
====
Request
+ –
Request

Cake Params
- controllercomplaints
- actionindex
- named
  page13
  sortdate_of_incident
  directiondesc
  resolved1
- pass(empty)
- resolved1
- plugin(null)
- url
  exthtml
  urlresolved_complaints/page:13/sort:date_of_incident/direction:desc
- form(empty)
- useJsonNative(true)
- isAjax(false)
- paging
  Complaint
  page13
  current20
  count370
  prevPage(true)
  nextPage(true)
  pageCount19
  defaults
  limit20
  step1
  order
  Complaint.unique_numberdesc
  conditions
  Status.default0
  Status.rejected0
  Status.resolved1
  Status.nonactionable0
  contain
  0Country
  1ImposingRegion
  2LocationType
  3Location
  4NtbType
  5NtmCode
  6ReportingCountry
  7ReportingRegion
  8Status
  9TariffCode
  10ComplaintsLocale
  11ResolutionComment
  options
  page13
  limit20
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  Complaint.date_of_incidentdesc
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  Status.resolved1
  Status.nonactionable0
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  4NtbType
  5NtmCode
  6ReportingCountry
  7ReportingRegion
  8Status
  9TariffCode
  10ComplaintsLocale
  11ResolutionComment
$_GET
- urlresolved_complaints/page:13/sort:date_of_incident/direction:desc
Cookie

To view Cookies, add CookieComponent to Controller

Current Route
- keys(empty)
- options
  named
  resolved1
- defaults
  controllercomplaints
  actionindex
  resolved1
  plugin(null)
- template/resolved_complaints/*
- _greedy(true)
- _compiledRoute#^/resolved_complaints(?:/(?P<_args_>.*))?[/]*$#
- __headerMap
  typecontent_type
  methodrequest_method
  serverserver_name
====

+ –

Sql Logs

default

Query	Affected	Num. rows	Took (ms)	Actions
SHOW FULL COLUMNS FROM `complaints`	35	35	1
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'utf8_general_ci';	1	1	1
SHOW FULL COLUMNS FROM `users`	23	23	1
SHOW FULL COLUMNS FROM `countries`	9	9	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `regions`	2	2	0
SHOW FULL COLUMNS FROM `complaints_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `regions_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_regions`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `focal_points_users`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `complaints_focal_points`	3	3	1	maybe slow
SHOW FULL COLUMNS FROM `towns`	3	3	0
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'latin1_swedish_ci';	1	1	1
SHOW FULL COLUMNS FROM `sectors`	2	2	0
SHOW FULL COLUMNS FROM `sectors_locales`	4	4	1	maybe slow
SHOW FULL COLUMNS FROM `roles`	3	3	0
SHOW FULL COLUMNS FROM `comments`	7	7	0
SHOW FULL COLUMNS FROM `attachments`	8	8	1	maybe slow
SHOW FULL COLUMNS FROM `location_types`	4	4	0
SHOW FULL COLUMNS FROM `locations`	4	4	0
SHOW FULL COLUMNS FROM `location_types_locales`	4	4	0
SHOW FULL COLUMNS FROM `ntb_types`	10	10	0
SHOW FULL COLUMNS FROM `ntb_types_locales`	5	5	1	maybe slow
SHOW FULL COLUMNS FROM `statuses`	7	7	0
SHOW FULL COLUMNS FROM `statuses_locales`	4	4	0
SHOW FULL COLUMNS FROM `ntm_codes`	5	5	0
SHOW FULL COLUMNS FROM `complaints_locales`	4	4	0
SHOW FULL COLUMNS FROM `sms`	13	13	1	maybe slow
SHOW FULL COLUMNS FROM `tariff_codes`	6	6	0
SHOW FULL COLUMNS FROM `complaints_tariff_codes`	3	3	0
SHOW FULL COLUMNS FROM `tariff_codes_locales`	4	4	0
SHOW FULL COLUMNS FROM `emails`	4	4	0
SELECT COUNT(*) AS `count` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0	1	1	0
SELECT `Complaint`.`id`, `Complaint`.`unique_number`, `Complaint`.`user_id`, `Complaint`.`user_details`, `Complaint`.`user_email`, `Complaint`.`complaint`, `Complaint`.`original_complaint`, `Complaint`.`country_id`, `Complaint`.`town_id`, `Complaint`.`imposing_region_id`, `Complaint`.`reporting_country_id`, `Complaint`.`reporting_region_id`, `Complaint`.`location_type_id`, `Complaint`.`location_id`, `Complaint`.`location_other`, `Complaint`.`date_of_incident`, `Complaint`.`ntb_type_id`, `Complaint`.`ntb_type_other`, `Complaint`.`ntm_code_id`, `Complaint`.`status_id`, `Complaint`.`product_description`, `Complaint`.`country_origin_id`, `Complaint`.`currency_id`, `Complaint`.`value`, `Complaint`.`original_locale`, `Complaint`.`is_spam`, `Complaint`.`resolved_date`, `Complaint`.`created`, `Complaint`.`created_by`, `Complaint`.`modified`, `Complaint`.`modified_by`, `Complaint`.`progress_update`, `Complaint`.`offline`, `Complaint`.`offline_comment`, `Complaint`.`policy`, `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `ImposingRegion`.`id`, `ImposingRegion`.`name`, `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member`, `ReportingRegion`.`id`, `ReportingRegion`.`name`, `Location`.`id`, `Location`.`name`, `Location`.`location_type_id`, `Location`.`country_id`, `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName`, `NtmCode`.`id`, `NtmCode`.`level`, `NtmCode`.`code`, `NtmCode`.`description`, `NtmCode`.`parent_id`, `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box`, `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable`, `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `complaints` AS `Complaint` LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 AND `Status`.`resolved` = 1 AND `Status`.`nonactionable` = 0 ORDER BY `Complaint`.`date_of_incident` desc LIMIT 240, 20	20	20	0
SELECT `ComplaintsLocale`.`trans_id`, `ComplaintsLocale`.`id`, `ComplaintsLocale`.`complaint`, `ComplaintsLocale`.`locale` FROM `complaints_locales` AS `ComplaintsLocale` WHERE `ComplaintsLocale`.`id` IN ('5b4d9b5e-3160-4f36-a4ca-9a3ec5bdc882', '5b48ab94-cc74-402e-b386-4167c5bdc882', '5b4868e0-f074-4240-841a-3842c5bdc882', '5b4348cb-ab14-45eb-baf1-465cc5bdc882', '5b3f9ae1-f648-43fe-ac78-4f82c5bdc882', '5b322e72-7ea4-4f6e-8080-84f6c5bdc882', '5b30d4b0-e1a0-47d9-8ae8-3ee3c5bdc882', '5b27845b-b678-4f08-81f8-44a1c5bdc882', '5b28c86b-4890-4d31-a082-4b7ac5bdc882', '5b1a9079-ef54-49df-8511-9713c5bdc882', '5b0d2392-46fc-42b8-8ba4-6e51c5bdc882', '5b0d7129-c0e0-4a6c-9a9a-7a00c5bdc882', '5b0c1b49-1a7c-484c-a755-58fcc5bdc882', '5b0bb495-1f5c-4c30-9cc2-4ab0c5bdc882', '5b0bbf69-1548-491a-8410-4cd1c5bdc882', '5b0bb169-3c70-47ed-94d2-48eac5bdc882', '5b053615-e2f4-4e97-91fe-4cdac5bdc882', '5b0423cc-6d80-4180-920e-4a74c5bdc882', '5b02eaea-1b38-4499-95cc-49fec5bdc882', '5afeab7d-0fa8-4f2a-aada-4e37c5bdc882')	4	4	0
SELECT `TariffCode`.`id`, `TariffCode`.`heading`, `TariffCode`.`description`, `TariffCode`.`parent_id`, `TariffCode`.`lft`, `TariffCode`.`rght`, (concat(`TariffCode`.`heading`, ": ", `TariffCode`.`description`)) AS `TariffCode__name`, `ComplaintsTariffCode`.`id`, `ComplaintsTariffCode`.`complaint_id`, `ComplaintsTariffCode`.`tariff_code_id` FROM `tariff_codes` AS `TariffCode` JOIN `complaints_tariff_codes` AS `ComplaintsTariffCode` ON (`ComplaintsTariffCode`.`complaint_id` IN ('5b4d9b5e-3160-4f36-a4ca-9a3ec5bdc882', '5b48ab94-cc74-402e-b386-4167c5bdc882', '5b4868e0-f074-4240-841a-3842c5bdc882', '5b4348cb-ab14-45eb-baf1-465cc5bdc882', '5b3f9ae1-f648-43fe-ac78-4f82c5bdc882', '5b322e72-7ea4-4f6e-8080-84f6c5bdc882', '5b30d4b0-e1a0-47d9-8ae8-3ee3c5bdc882', '5b27845b-b678-4f08-81f8-44a1c5bdc882', '5b28c86b-4890-4d31-a082-4b7ac5bdc882', '5b1a9079-ef54-49df-8511-9713c5bdc882', '5b0d2392-46fc-42b8-8ba4-6e51c5bdc882', '5b0d7129-c0e0-4a6c-9a9a-7a00c5bdc882', '5b0c1b49-1a7c-484c-a755-58fcc5bdc882', '5b0bb495-1f5c-4c30-9cc2-4ab0c5bdc882', '5b0bbf69-1548-491a-8410-4cd1c5bdc882', '5b0bb169-3c70-47ed-94d2-48eac5bdc882', '5b053615-e2f4-4e97-91fe-4cdac5bdc882', '5b0423cc-6d80-4180-920e-4a74c5bdc882', '5b02eaea-1b38-4499-95cc-49fec5bdc882', '5afeab7d-0fa8-4f2a-aada-4e37c5bdc882') AND `ComplaintsTariffCode`.`tariff_code_id` = `TariffCode`.`id`)	0	0	0
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `countries` AS `Country` LEFT JOIN `focal_points` AS `FocalPoint` ON (`FocalPoint`.`country_id` = `Country`.`id`) WHERE `Country`.`member` = 1 ORDER BY `name` ASC	15	15	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BJ'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da7b-3aac-4895-879c-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'BF'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa29-b610-4f6a-bb28-0612c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CV'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'CI'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da84-7460-4ef7-9eb6-39fac0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GM'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GH'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da69-13d8-49d0-ad22-3ac9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GN'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'GW'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'LR'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'ML'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NE'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'NG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da8c-b374-4d89-96a0-39f9c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SN'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5418fa08-f9f0-4b67-9e2d-0545c0a8e186' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'SL'	0	0	0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id` FROM `focal_points` AS `FocalPoint` WHERE `FocalPoint`.`country_id` = 'TG'	1	1	0
SELECT `Region`.`name`, `FocalPointsRegion`.`id`, `FocalPointsRegion`.`focal_point_id`, `FocalPointsRegion`.`region_id` FROM `regions` AS `Region` JOIN `focal_points_regions` AS `FocalPointsRegion` ON (`FocalPointsRegion`.`focal_point_id` = '5417da95-21e4-4eff-8899-39f8c0a80305' AND `FocalPointsRegion`.`region_id` = `Region`.`id`)	1	1	0
SELECT `Region`.`id`, `Region`.`name` FROM `regions` AS `Region` WHERE 1 = 1	2	2	0
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`allow` = 1 ORDER BY `NtbType`.`position` ASC	77	77	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE `Status`.`default` = 0 AND `Status`.`rejected` = 0 ORDER BY `Status`.`order` ASC	5	5	0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE 1 = 1 ORDER BY `Status`.`order` ASC	7	7	0

Query Explain:

Click an "Explain" link above, to see the query explanation.

====

Timer

+ –

Memory

Peak Memory Use 15.72 MB

Message	Memory use
Component initialization	10.21 MB
Controller action start	10.27 MB
Controller render start	11.69 MB
View render complete	13.54 MB

Timers

Total Request Time: 329 (ms)

Message	Time in ms	Graph
Core Processing (Derived)	153.30
Component initialization and startup	1.45
Controller action	44.01
» Complaint->find()	4.64
» Complaint->find() #2	16.07
» Country->find()	4.04
» Region->find()	0.21
» NtbType->find()	3.65
» NtbType->find() #2	3.74
» Status->find()	0.38
» Status->find() #2	0.22
Render Controller Action	59.83
» Rendering View	58.14
» » Rendering APP/views/complaints/index.ctp	47.84
» » » Rendering CORE/plugins/octoplus/views/elements/paging.ctp	3.99
» » Rendering APP/views/layouts/default.ctp	10.10
» » » Rendering APP/views/elements/dock_menu.ctp	0.21
» » » Rendering APP/views/elements/ntbbanner.ctp	4.26
» » » » Rendering APP/views/elements/login_banner.ctp	2.81
» » » » » Rendering APP/views/elements/login.ctp	2.54
» » » Rendering APP/views/elements/ntbmenu.ctp	4.55
» » » Rendering APP/views/elements/ntbfooter.ctp	0.06

====

Log
+ –

Logs

====
Variables
+ –
View Variables
- localeeng
- countries
  ECOWAS
  BJBenin
  BFBurkina Faso
  CICôte d'Ivoire
  GHGhana
  NGNigeria
  SNSenegal
  TGTogo
- ntbTypes
  Category 1. Government participation in trade & restrictive practices tolerated by governments
  4e09b8bd-a198-4b79-a9e5-103ec0a803051.1. Export subsidies
  4e09b8d1-1fec-47ef-920c-0f53c0a803051.2. Government monopoly in export/import
  4e0c68dc-5dcc-48dd-b6f3-6f9ac0a803051.3. State subsidies, procurement, trading, state ownership
  d67edb0e-a31d-11e0-af43-000c292ff6141.4. Preference given to domestic bidders/suppliers
  d67f1ce0-a31d-11e0-af43-000c292ff6141.5. Requirement for counter trade
  d67f2f64-a31d-11e0-af43-000c292ff6141.6. Domestic assistance programmes for companies
  d67f409e-a31d-11e0-af43-000c292ff6141.7. Discriminatory or flawed government procurement policies
  d67f5336-a31d-11e0-af43-000c292ff6141.8. Import bans
  d67f645c-a31d-11e0-af43-000c292ff6141.9. Determination of eligibility of an exporting country by the importing country
  d67f765e-a31d-11e0-af43-000c292ff6141.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country
  d67f886a-a31d-11e0-af43-000c292ff6141.11. Occupational safety and health regulation
  d67f9ac6-a31d-11e0-af43-000c292ff6141.12. Multiplicity and Controls of Foreign exchange market
  d67faca0-a31d-11e0-af43-000c292ff6141.13. "Buy national" policy
  d67fbe7a-a31d-11e0-af43-000c292ff6141.14. Lack of coordination between government institutions
  d67fcfd2-a31d-11e0-af43-000c292ff6141.15. Other
  Category 2. Customs and administrative entry procedures
  d67fe0da-a31d-11e0-af43-000c292ff6142.1. Government imposing antidumping duties
  d67ff28c-a31d-11e0-af43-000c292ff6142.2. Arbitrary customs classification
  d6800362-a31d-11e0-af43-000c292ff6142.3. Issues related to the rules of origin
  d68015a0-a31d-11e0-af43-000c292ff6142.4. Import licensing
  d6802680-a31d-11e0-af43-000c292ff6142.5. Decreed customs surcharges
  d6803846-a31d-11e0-af43-000c292ff6142.6. Additional taxes and other charges
  d6804962-a31d-11e0-af43-000c292ff6142.7. International taxes and charges levied on imports and other tariff measures
  d6805b28-a31d-11e0-af43-000c292ff6142.8. Lengthy and costly customs clearance procedures
  d6806c12-a31d-11e0-af43-000c292ff6142.9. Issues related to transit fees
  d6807ed2-a31d-11e0-af43-000c292ff6142.10. Inadequate or unreasonable customs procedures and charges
  d6808fee-a31d-11e0-af43-000c292ff6142.11. Lack of control in Customs infrastructure
  d680a0c4-a31d-11e0-af43-000c292ff6142.12. Lack of capacity of Customs officers
  d680b2d0-a31d-11e0-af43-000c292ff6142.13. Issues related to Pre-Shipment Inspections
  d680c3e2-a31d-11e0-af43-000c292ff6142.14. Other
  4d480568-810c-43b9-8f97-7ce442c5ea45Category 3. Technical barriers to trade (TBT)
  4d480586-bc1c-4f01-b5e3-2e1442c5ea45Category 4. Sanitary & phyto-sanitary (SPS) measures
  Category 5. Specific limitations
  d681956a-a31d-11e0-af43-000c292ff6145.1. Quantitative restrictions
  d681a65e-a31d-11e0-af43-000c292ff6145.2. Exchange controls
  d681b82e-a31d-11e0-af43-000c292ff6145.3. Export taxes
  d681c922-a31d-11e0-af43-000c292ff6145.4. Quotas
  d681da02-a31d-11e0-af43-000c292ff6145.5. Import licensing requirements
  d681ec2c-a31d-11e0-af43-000c292ff6145.6. Proportion restrictions of foreign to domestic goods (local content requirement)
  d681fd3e-a31d-11e0-af43-000c292ff6145.7. Minimum import price limits
  d6820f18-a31d-11e0-af43-000c292ff6145.8. Embargoes
  d682205c-a31d-11e0-af43-000c292ff6145.9. Non-automatic licensing
  d6823254-a31d-11e0-af43-000c292ff6145.10. Prohibitions
  d68243c0-a31d-11e0-af43-000c292ff6145.11. Quantitative safeguard measures
  d68255d6-a31d-11e0-af43-000c292ff6145.12. Export restraint arrangements
  d68266fc-a31d-11e0-af43-000c292ff6145.13. Other quantity control measures
  d682785e-a31d-11e0-af43-000c292ff6145.14. Restrictive licenses
  d6828a60-a31d-11e0-af43-000c292ff6145.15. Other
  Category 6. Charges on imports
  d6829b5e-a31d-11e0-af43-000c292ff6146.1. Prior import deposits and subsidies
  d682ad1a-a31d-11e0-af43-000c292ff6146.2. Administrative fees
  d682be86-a31d-11e0-af43-000c292ff6146.3. Special supplementary duties
  d682d088-a31d-11e0-af43-000c292ff6146.4. Import credit discriminations
  d682e1cc-a31d-11e0-af43-000c292ff6146.5. Variable levies
  d682f3a6-a31d-11e0-af43-000c292ff6146.6. Border taxes
  d68304c2-a31d-11e0-af43-000c292ff6146.7. Other
  Category 7. Other procedural problems
  d683170a-a31d-11e0-af43-000c292ff6147.1. Arbitrariness
  d68327ea-a31d-11e0-af43-000c292ff6147.2. Discrimination
  d68338b6-a31d-11e0-af43-000c292ff6147.3. Corruption
  d6834a68-a31d-11e0-af43-000c292ff6147.4. Costly procedures
  d6835b66-a31d-11e0-af43-000c292ff6147.5. Lengthy procedures
  d6836d2c-a31d-11e0-af43-000c292ff6147.6. Lack of information on procedures (or changes thereof)
  d6837e48-a31d-11e0-af43-000c292ff6147.7. Complex variety of documentation required
  d683902c-a31d-11e0-af43-000c292ff6147.8. Consular and Immigration Issues
  d683a134-a31d-11e0-af43-000c292ff6147.9. Inadequate trade related infrastructure
  d683c1aa-a31d-11e0-af43-000c292ff6147.10. Other
  Category 8. Transport, Clearing and Forwarding
  134ae3f8-9813-11e1-be2a-00e08128b0718.1. Government Policy and regulations
  13746138-9813-11e1-be2a-00e08128b0718.2. Administrative (Border Operating Hours, delays at border posts, etc.)
  139dea58-9813-11e1-be2a-00e08128b0718.3. Immigration requirements (Visa, travel permit)
  13c9ccfe-9813-11e1-be2a-00e08128b0718.4. Transport related corruption
  13f328f6-9813-11e1-be2a-00e08128b0718.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)
  141e6da4-9813-11e1-be2a-00e08128b0718.6. Vehicle standards
  d683b2f0-a31d-11e0-af43-000c292ff6148.7. Costly Road user charges /fees
  3746f9d4-98f6-11e1-be2a-00e08128b0718.8. Issues related to transit
  otherOther
  policyPolicy or Regulatory NTB
  notPolicyNot a policy or regulatory NTB
- statuses
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- regions
  08391dd0-3d26-11e4-916c-0800200c9a66ECOWAS
  08391dd0-3d26-11e4-916c-0800201c9a66UEMOA
- allStatuses
  4cc5a0be-045c-4434-a342-43b5c0a80305New (Not reviewed)
  4cc5a0cb-edc4-4985-80f5-43b5c0a80305New
  4cc5a0d7-d800-431b-8087-45b5c0a80305Complaint registered with REC
  4cc5a0de-c93c-40d5-86de-45b4c0a80305In process
  4cc5a0e4-33ec-4f36-a85c-4278c0a80305Resolved
  4cc5a0f0-4218-4545-8158-4343c0a80305Rejected
  eedcc546-eebf-102e-b869-00e08128b071Non-actionable
- complaints
  0
  Complaint
  id5b4d9b5e-3160-4f36-a4ca-9a3ec5bdc882
  unique_number162
  user_id(null)
  user_detailsOumar Fofana Truck: DP 18 Tel: 0279512855
  user_emailgershonewman@gmail.com
  complaintThe police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
  original_complaintThe police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Nsawam
  date_of_incident2018-07-14
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-14
  created2018-07-17 09:31:42
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-17 09:34:17
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updatespeaking to the police GSA staff was told that the driver did not login the DV book. On this he asked the police that he should give him a minute to confirm this issue of DV book from the Police Headquarters and get back to them.
  offline0
  offline_comment
  policy0
  complaint_languageThe police of the Highway patrol with car registration GP 2879 asked the driver to pay GH 10.00.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b4d9bf9-08b0-4724-b063-9abbc5bdc882
  complaint_id5b4d9b5e-3160-4f36-a4ca-9a3ec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFew minutes after the conversation with the police, the drive called to confirm his release.
  resolution1
  created2018-07-17 09:34:17
  modified2018-07-17 09:34:17
  ComplaintsLocale(empty)
  TariffCode(empty)
  1
  Complaint
  id5b48ab94-cc74-402e-b386-4167c5bdc882
  unique_number160
  user_id(null)
  user_detailsSawadogo Salif Truck: 11 GN Tel:0270811152
  user_emailgershonewman@gmail.com
  complaintPolice asked the driver to pay GH5.00
  original_complaintPolice asked the driver to pay GH5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Wa
  date_of_incident2018-07-13
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-13
  created2018-07-13 15:39:32
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-13 15:41:16
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe officer denied asking for money and said the drivers were driving carelessly
  offline0
  offline_comment
  policy0
  complaint_languagePolice asked the driver to pay GH5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b48abfc-4ecc-49a0-a83b-4192c5bdc882
  complaint_id5b48ab94-cc74-402e-b386-4167c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout 3 minutes later, the driver called to confirm their release
  resolution1
  created2018-07-13 15:41:16
  modified2018-07-13 15:41:16
  ComplaintsLocale(empty)
  TariffCode(empty)
  2
  Complaint
  id5b4868e0-f074-4240-841a-3842c5bdc882
  unique_number159
  user_id(null)
  user_detailsTia Salif Truck: 12HN 9473 Tel: 0270364916
  user_emailgershonewman@gmail.com
  complaintThe Police asked the driver to pay GH 5.00
  original_complaintThe Police asked the driver to pay GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Fulfuso
  date_of_incident2018-07-12
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-12
  created2018-07-13 10:54:56
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-13 10:56:05
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this GSA staff spoke the one of the Officers who denied asking for money but said they were just checking their papers
  offline0
  offline_comment
  policy0
  complaint_languageThe Police asked the driver to pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b486925-9a9c-418f-9210-36abc5bdc882
  complaint_id5b4868e0-f074-4240-841a-3842c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout ten (10) minutes later, the driver called to confirm their release
  resolution1
  created2018-07-13 10:56:05
  modified2018-07-13 10:56:05
  ComplaintsLocale(empty)
  TariffCode(empty)
  3
  Complaint
  id5b4348cb-ab14-45eb-baf1-465cc5bdc882
  unique_number157
  user_id(null)
  user_detailsCongo Mamoudou Truck; 11KH 7240 Tel: 0205050883/0273751815
  user_emailgershonewman@gmail.com
  complaintFive truck drivers who failed to stop to stop at a checkpoint were pursued and later stopped at another checkpoint. In course of questioning them, one took his phone and start recording the Police Officers. The driver in question was taken to the Police Station and being prosecuted for Court.
  original_complaintFive truck drivers who failed to stop to stop at a checkpoint were pursued and later stopped at another checkpoint. In course of questioning them, one took his phone and start recording the Police Officers. The driver in question was taken to the Police Station and being prosecuted for Court.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherKitampo
  date_of_incident2018-07-09
  ntb_type_idother
  ntb_type_otherIndiscipline and misconduct from one truck driver
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-09
  created2018-07-09 13:36:43
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-09 13:49:10
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff spoke with one officer at the Kitampo POlice Station who confirmed the act and said they were prosecuting the driver ffor court. GSA staff then called M.Adu Baohen, focal point person at MTTD Head Quarters. The latter in his turn called the In-charge of the Kitampo Police Station who later also confirmed having the case at his end but assured M. Boahen of solving the issue at their level. GS staff called the driver in about 30 minutes and was told that the drivers were released, and this due to the intervention of M.Adu Boahen.
  offline0
  offline_comment
  policy0
  complaint_languageFive truck drivers who failed to stop to stop at a checkpoint were pursued and later stopped at another checkpoint. In course of questioning them, one took his phone and start recording the Police Officers. The driver in question was taken to the Police Station and being prosecuted for Court.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b434bb6-5e0c-45bf-b0ab-414ac5bdc882
  complaint_id5b4348cb-ab14-45eb-baf1-465cc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout 30 minutes later the driver called to confirm their release.
  resolution1
  created2018-07-09 13:49:10
  modified2018-07-09 13:49:10
  ComplaintsLocale(empty)
  TariffCode(empty)
  4
  Complaint
  id5b3f9ae1-f648-43fe-ac78-4f82c5bdc882
  unique_number156
  user_id
  user_detailsSawadogo Abdoul Truck: 11 KL 65 Tel: 0279000699/
  user_emailgershonewman@gmail.com
  complaintAt the entrance of Tamale the driver clashed with a tipper truck belonging to a chinese road construction Company.
  original_complaintAt the entrance of Tamale the driver clashed with a tipper truck belonging to a chinese road construction Company.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Tamale
  date_of_incident2018-07-06
  ntb_type_idother
  ntb_type_otherAccident/ calsh
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-07-06
  created2018-07-06 18:37:53
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-07-09 09:13:09
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to one Chief Inspector TINKORANG, was told that an engineer from the cHinese company brought an estimate of GHS 5,000.00. Because the front of the tipper truck has to be changed. GSA staff asked to speak to the tipper truck driver from whom he took the Chinese engineer's telephone number. He called the engineer and bargain the estimate which was later reduced to GHS 1,000.00. The Chinese engineer assured GSA staff to call his driver to accept the amount and bring the truck. GSA staff later called the engineer to explain all that has been agreed upon to the police as well as his driver
  offline0
  offline_comment
  policy0
  complaint_languageAt the entrance of Tamale the driver clashed with a tipper truck belonging to a chinese road construction Company.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b430b05-b028-40d5-aef9-4288c5bdc882
  complaint_id5b3f9ae1-f648-43fe-ac78-4f82c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was after paying the amount demanded by the chinese engineer.
  resolution1
  created2018-07-09 09:13:09
  modified2018-07-09 09:13:09
  ComplaintsLocale
  0
  trans_id39
  id5b3f9ae1-f648-43fe-ac78-4f82c5bdc882
  complaint
  localefre
  1
  trans_id40
  id5b3f9ae1-f648-43fe-ac78-4f82c5bdc882
  complaint
  localepor
  TariffCode(empty)
  5
  Complaint
  id5b322e72-7ea4-4f6e-8080-84f6c5bdc882
  unique_number155
  user_id(null)
  user_detailsSamas Bancé Truck: 11 JM 0705 Tél: 0274304737
  user_emailgershonewman@gmail.com
  complaintEven though the driver's papers were ok, police required that he provide fire extinguisher before he can continue his journey.
  original_complaintEven though the driver's papers were ok, police required that he provide fire extinguisher before he can continue his journey.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Techiman
  date_of_incident2018-06-26
  ntb_type_idother
  ntb_type_otherDelay along the corridor
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-06-26
  created2018-06-26 14:15:46
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-06-26 14:18:17
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to the police was told by the police that the driver was kept because he did not present his fire extinguisher. GSA staff tried to explain to the officer how these trucks are not supposed to be delayed on the corridor. The officer then assured GSA staff that he will release the driver as soon as possible.
  offline0
  offline_comment
  policy0
  complaint_languageEven though the driver's papers were ok, police required that he provide fire extinguisher before he can continue his journey.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id(null)
  name(null)
  short_name(null)
  description(null)
  parent_id(null)
  heading_number(null)
  allow(null)
  link_id(null)
  ntm_code_id(null)
  position(null)
  headingName(null)
  fullName(null)
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b322f09-7e04-463a-a0ec-8450c5bdc882
  complaint_id5b322e72-7ea4-4f6e-8080-84f6c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThree minutes later, the driver called back to confirm his release.
  resolution1
  created2018-06-26 14:18:17
  modified2018-06-26 14:18:17
  ComplaintsLocale(empty)
  TariffCode(empty)
  6
  Complaint
  id5b30d4b0-e1a0-47d9-8ae8-3ee3c5bdc882
  unique_number154
  user_id
  user_detailsKI-NOEL Truck: 10 PT 9301 Tel:
  user_emailgershonewman@gmail.com
  complaintThe driver called because he was kept by the police and asked to pay GH 5.00. When he told them that he didn't have money, they started asking him for licence, carte grise internationale, fire extinguisher, and warning triangle. He provided all these but the police refused to allow him to go.
  original_complaintThe driver called because he was kept by the police and asked to pay GH 5.00. When he told them that he didn't have money, they started asking him for licence, carte grise internationale, fire extinguisher, and warning triangle. He provided all these but the police refused to allow him to go.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherExit Nandoli
  date_of_incident2018-06-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-06-25
  created2018-06-25 13:40:32
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-06-25 13:45:25
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to the police was told by the one officer that they wanted to check the truck but the driver just left them and started making call. However he denied asking the driver for money. GSA staff then explain to the officer that under normal circumstance, the transit truck are not to be stopped on road. But in case they are stopped, they must not be kept unduly since they have been given a number of days to exit the border.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver called because he was kept by the police and asked to pay GH 5.00. When he told them that he didn't have money, they started asking him for licence, carte grise internationale, fire extinguisher, and warning triangle. He provided all these but the police refused to allow him to go.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b30d5d5-28f8-47c1-b680-4032c5bdc882
  complaint_id5b30d4b0-e1a0-47d9-8ae8-3ee3c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout two minutes later, the driver called to confirm his release.
  resolution1
  created2018-06-25 13:45:25
  modified2018-06-25 13:45:25
  ComplaintsLocale
  0
  trans_id37
  id5b30d4b0-e1a0-47d9-8ae8-3ee3c5bdc882
  complaint
  localefre
  1
  trans_id38
  id5b30d4b0-e1a0-47d9-8ae8-3ee3c5bdc882
  complaint
  localepor
  TariffCode(empty)
  7
  Complaint
  id5b27845b-b678-4f08-81f8-44a1c5bdc882
  unique_number152
  user_id(null)
  user_detailsAdama Toure Truck: 11 KG 6920 Tel: 0540667784
  user_emailgershonewman@gmail.com
  complaintThe drivers (5) were asked by the police to pay GH 5.00 each before they can continue their journey.
  original_complaintThe drivers (5) were asked by the police to pay GH 5.00 each before they can continue their journey.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherNandoli
  date_of_incident2018-06-18
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-06-18
  created2018-06-18 12:07:23
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-06-18 12:08:53
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to one of the police officers was told that there was no problem with the papers. Why then were the drivers kept at the post, he asked the officer. The latter openly said: that is what they normally do; (they give GH 5.00). GSA staff then asked the officer if that is a right thing to do. The officer could not respond. GSA admonished the officer to allow the drivers to go.
  offline0
  offline_comment
  policy0
  complaint_languageThe drivers (5) were asked by the police to pay GH 5.00 each before they can continue their journey.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b2784b5-cf08-461e-a7b7-4951c5bdc882
  complaint_id5b27845b-b678-4f08-81f8-44a1c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentTwo minutes later, the driver called back to confirm their release
  resolution1
  created2018-06-18 12:08:53
  modified2018-06-18 12:08:53
  ComplaintsLocale(empty)
  TariffCode(empty)
  8
  Complaint
  id5b28c86b-4890-4d31-a082-4b7ac5bdc882
  unique_number153
  user_id(null)
  user_detailsBingo Jeremie Truck: 11 JM 1213 Tel: 0560056574
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped at a checkpoint and asked to pay GH 5.00. He told the police that he didn't have money and continued his way. But the police pursued him and stopped him. He was asked to follow them back to the checkpoint.
  original_complaintThe driver was stopped at a checkpoint and asked to pay GH 5.00. He told the police that he didn't have money and continued his way. But the police pursued him and stopped him. He was asked to follow them back to the checkpoint.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Wa
  date_of_incident2018-06-16
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-06-16
  created2018-06-19 11:10:03
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-06-19 11:11:33
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe police officer told GSA staff that the driver's mate was giving them GH 2.00 which they refused and the driver did not stop for checks. GSA staff told the officer that the transit trucks are not in the first place supposed to be stopped, statement which was confirmed by the police officer. GSA staff asked him why then should the driver follow him back to the checkpoint? The officer replied that he would release the driver as soon as possible.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped at a checkpoint and asked to pay GH 5.00. He told the police that he didn't have money and continued his way. But the police pursued him and stopped him. He was asked to follow them back to the checkpoint.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b28c8c5-46ac-43d9-8e3b-4f5cc5bdc882
  complaint_id5b28c86b-4890-4d31-a082-4b7ac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentImmediately after this discussion with the officer, the driver called to confirm his release.
  resolution1
  created2018-06-19 11:11:33
  modified2018-06-19 11:11:33
  ComplaintsLocale(empty)
  TariffCode(empty)
  9
  Complaint
  id5b1a9079-ef54-49df-8511-9713c5bdc882
  unique_number151
  user_id(null)
  user_detailsBanse Daouda Truck: 11 KJ 4997 Tel: 0271327124
  user_emailgershonewman@gmail.com
  complaintThe driver coming back from Burkina was stopped by the police and asked to pay an unspecified amount.
  original_complaintThe driver coming back from Burkina was stopped by the police and asked to pay an unspecified amount.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherOld Praso
  date_of_incident2018-06-07
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-06-07
  created2018-06-08 16:19:37
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-06-08 16:20:58
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the police. But the latter instead of taking the phone, rather gave the papers back to the driver to continue his journey.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver coming back from Burkina was stopped by the police and asked to pay an unspecified amount.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b1a90ca-c420-407f-9b83-972ec5bdc882
  complaint_id5b1a9079-ef54-49df-8511-9713c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe officer refused to speak to GSA staff and gave the papers back to the driver to go.
  resolution1
  created2018-06-08 16:20:58
  modified2018-06-08 16:20:58
  ComplaintsLocale(empty)
  TariffCode(empty)
  10
  Complaint
  id5b0d2392-46fc-42b8-8ba4-6e51c5bdc882
  unique_number148
  user_id(null)
  user_detailsDiawara Aboubakar Truck: 11 KH 0389 Tel: 0574000273
  user_emailgershonewman@gmail.com
  complaintThe police asked the driver to pay GH 2.00 before they allow him to go.
  original_complaintThe police asked the driver to pay GH 2.00 before they allow him to go.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Swala
  date_of_incident2018-05-29
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-29
  created2018-05-29 11:55:30
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-29 11:56:58
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen speaking to the police, they told GSA staff that the driver was rather giving them money but they refused the money and asked him to bring his papers.
  offline0
  offline_comment
  policy0
  complaint_languageThe police asked the driver to pay GH 2.00 before they allow him to go.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0d23ea-e1b8-4e87-a031-6e71c5bdc882
  complaint_id5b0d2392-46fc-42b8-8ba4-6e51c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAbout two minutes later, the driver was released
  resolution1
  created2018-05-29 11:56:58
  modified2018-05-29 11:56:58
  ComplaintsLocale(empty)
  TariffCode(empty)
  11
  Complaint
  id5b0d7129-c0e0-4a6c-9a9a-7a00c5bdc882
  unique_number150
  user_id(null)
  user_detailsTraore Inza truck: 11 JN 9705 Tel: 0264516831
  user_emailgershonewman@gmail.com
  complaintA customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.
  original_complaintA customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Bole
  date_of_incident2018-05-29
  ntb_type_idd680c3e2-a31d-11e0-af43-000c292ff614
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-29
  created2018-05-29 17:26:33
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-29 17:30:48
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the officer because the driver told him that they don't stop at that check point. The officer refused to cooperate. He said he was in the position to talk to GSA staff except his boss. Then GSA staff asked the driver to follow him to the post so that he can speak to their boss. About ten minutes later, GSA staff called the driver to speak to the in charge of the post. But the driver told him that he was released.
  offline0
  offline_comment
  policy0
  complaint_languageA customs officer from Bole pursued the driver and stopped him because he didn't stop at their check point. He seized the driver's papers and asked that he follows him back to their post.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  idd680c3e2-a31d-11e0-af43-000c292ff614
  name2.14. Other
  short_nameOther
  description
  parent_id4d48053d-cacc-4085-b167-7cdb42c5ea45
  heading_number2.14
  allow1
  link_id
  ntm_code_id(null)
  position31
  headingName2.14. Other
  fullName2.14. Other
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0d7228-684c-4445-99b4-7a06c5bdc882
  complaint_id5b0d7129-c0e0-4a6c-9a9a-7a00c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released without paying any money
  resolution1
  created2018-05-29 17:30:48
  modified2018-05-29 17:30:48
  ComplaintsLocale(empty)
  TariffCode(empty)
  12
  Complaint
  id5b0c1b49-1a7c-484c-a755-58fcc5bdc882
  unique_number147
  user_id(null)
  user_detailsMaiga Sofaini Truck: 11 GP 6400 Tel: 0577497742
  user_emailgershonewman@gmail.com
  complaintFour truck drivers were stopped by the police and asked to pay GH 5.00
  original_complaintFour truck drivers were stopped by the police and asked to pay GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherEntrance Wa
  date_of_incident2018-05-28
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-28
  created2018-05-28 17:07:53
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-28 17:09:20
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff asked to speak to the police but they all with one accord refused to take the phone.
  offline0
  offline_comment
  policy0
  complaint_languageFour truck drivers were stopped by the police and asked to pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0c1ba0-fe18-404c-9005-5920c5bdc882
  complaint_id5b0c1b49-1a7c-484c-a755-58fcc5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentFive minutes later, one of the drivers called to confirm their release.
  resolution1
  created2018-05-28 17:09:20
  modified2018-05-28 17:09:20
  ComplaintsLocale(empty)
  TariffCode(empty)
  13
  Complaint
  id5b0bb495-1f5c-4c30-9cc2-4ab0c5bdc882
  unique_number145
  user_id(null)
  user_detailsFouseni KOne Truck: 10 KH 4326 Tel: 0264148742
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay GH 5.00
  original_complaintThe driver was asked to pay GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_other10 km to Wa
  date_of_incident2018-05-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-26
  created2018-05-28 09:49:41
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-28 10:28:14
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked to speak to the police but they refused to cooperate. GSA staff called alter and insisted to speak to one of the officers before one of them took the phone and said that the driver diver didn't pack well that was what brought the delay. GSA staff asked if there was any problem with the driver's papers? NO! replied the officer.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0bbd9e-080c-4460-9db6-4c1ec5bdc882
  complaint_id5b0bb495-1f5c-4c30-9cc2-4ab0c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after the discussion, the driver was releaseed
  resolution1
  created2018-05-28 10:28:14
  modified2018-05-28 10:28:14
  ComplaintsLocale(empty)
  TariffCode(empty)
  14
  Complaint
  id5b0bbf69-1548-491a-8410-4cd1c5bdc882
  unique_number146
  user_id(null)
  user_detailsFouseni KOne Truck: 10 KH 4326 Tel: 0264148742
  user_emailgershonewman@gmail.com
  complaintThe driver was asked to pay Gh 5.00
  original_complaintThe driver was asked to pay Gh 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id
  location_otherEntrance Wa
  date_of_incident2018-05-26
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-26
  created2018-05-28 10:35:53
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-28 10:39:27
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff speaking to the police was told that the driver just packed the truck in the middle of the road when stopped. And the police asked GSA staff to advise the driver. GSA staff then spoke to the driver briefly on the matter.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was asked to pay Gh 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0bc03f-6bb4-4112-bc56-4c27c5bdc882
  complaint_id5b0bbf69-1548-491a-8410-4cd1c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released after GSA staff spoke to him
  resolution1
  created2018-05-28 10:39:27
  modified2018-05-28 10:39:27
  ComplaintsLocale(empty)
  TariffCode(empty)
  15
  Complaint
  id5b0bb169-3c70-47ed-94d2-48eac5bdc882
  unique_number144
  user_id(null)
  user_detailsJoel Nakoulma Truck: 10 KN 0074 Tel: 0573223861
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped by the police and asked to pay GH 5.00 without any reason.
  original_complaintThe driver was stopped by the police and asked to pay GH 5.00 without any reason.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherSema Kumasi
  date_of_incident2018-05-25
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-25
  created2018-05-28 09:36:09
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-28 09:40:12
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateThe driver called GSA staff and the latter, speaking to the police asked if there was any problem with the driver's papers. The officer replied ,No! They said that they were asking the driver to provide his fire extinguisher and warning triangle but the driver could not understand what they were saying. GSA staff later explained to the driver to present his fire extinguisher and warning triangle to the police.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped by the police and asked to pay GH 5.00 without any reason.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b0bb25c-2048-4d27-ba86-4a1ac5bdc882
  complaint_id5b0bb169-3c70-47ed-94d2-48eac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentAfter asking the driver to present the items requested to the police, the driver was released without checking the items.
  resolution1
  created2018-05-28 09:40:12
  modified2018-05-28 09:40:12
  ComplaintsLocale(empty)
  TariffCode(empty)
  16
  Complaint
  id5b053615-e2f4-4e97-91fe-4cdac5bdc882
  unique_number143
  user_id(null)
  user_detailsBaro Kari m Truck: 11 KH 7599 Tel: 0268003832
  user_emailgershonewman@gmail.com
  complaintThe drivers (4) were stopped and asked by the police to pay GH5.00
  original_complaintThe drivers (4) were stopped and asked by the police to pay GH5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherExit Techiman
  date_of_incident2018-05-23
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-23
  created2018-05-23 11:36:21
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-23 11:37:47
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateWhen called, GSA staff asked to speak to the police. the officer who took the phone told GSA staff that there was no problem with the drivers' papers but he was asking them to bring their fire extinguishers. Whiles still speaking to the police, the drivers were given their papers to go.
  offline0
  offline_comment
  policy0
  complaint_languageThe drivers (4) were stopped and asked by the police to pay GH5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b05366b-894c-4bd5-aa34-46aac5bdc882
  complaint_id5b053615-e2f4-4e97-91fe-4cdac5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentWhiles still speaking to the police, the drivers were given their papers to go.
  resolution1
  created2018-05-23 11:37:47
  modified2018-05-23 11:37:47
  ComplaintsLocale(empty)
  TariffCode(empty)
  17
  Complaint
  id5b0423cc-6d80-4180-920e-4a74c5bdc882
  unique_number142
  user_id(null)
  user_detailsTraore Lassina Truck: 10 GM 9227 Tel: 0271954710
  user_emailgershonewman@gmail.com
  complaintThe driver was stopped and asked to pay GH 5.00
  original_complaintThe driver was stopped and asked to pay GH 5.00
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherAbout one kilometre after Koulmata
  date_of_incident2018-05-22
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-22
  created2018-05-22 16:06:04
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-22 16:49:57
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this, GSA staff asked to speak to the officer in charge. The officer refused to take the phone but gave the papers back to the driver to go.
  offline0
  offline_comment
  policy0
  complaint_languageThe driver was stopped and asked to pay GH 5.00
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b042e15-cf30-4531-b725-49a4c5bdc882
  complaint_id5b0423cc-6d80-4180-920e-4a74c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe Police gave the papers to the driver when GSA staff asked to speak to them
  resolution1
  created2018-05-22 16:49:57
  modified2018-05-22 16:49:57
  ComplaintsLocale(empty)
  TariffCode(empty)
  18
  Complaint
  id5b02eaea-1b38-4499-95cc-49fec5bdc882
  unique_number141
  user_id(null)
  user_detailsTraore Salim Truck: 10 KH 4335 Tel: 0267462327
  user_emailgershonewman@gmail.com
  complaintThe driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
  original_complaintThe driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherTesano-Accra
  date_of_incident2018-05-21
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-21
  created2018-05-21 17:51:06
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-21 18:36:27
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateGSA staff was told by the police officers who witnessed the incidence to contact a mechanic to repair the other vehicle since the damage was not serious. GSA staff requested from the owner of the spoilt car if he has a mechanic who works on his car. He said yes and gave the mechanic's phone number. The mechanic sent an estimate of one thousand four hundred and fifty Ghana Cedis, amount which he later reduiced to 1,400.00. About fouty five minutes to on hour later, another police tem came and asked that the two cars should be taken to Tesano police station. GSA staff also contact one Bilal, a representative of the driver's company in Accra, who also called Abobo (BF) for funds to settle the dept. At the police station, the driver had the chance to get another mechanic who charged eight hundred Ghana Cedis. The driver paid the amount. GSA staff has also notified their focal person at the MTTD Head quarters
  offline0
  offline_comment
  policy0
  complaint_languageThe driver's truck scrached another vehicle and spoilt the driver side front and back doors of the vehicle.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5b02f58b-f204-4946-a44e-492bc5bdc882
  complaint_id5b02eaea-1b38-4499-95cc-49fec5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentThe driver was released to continue his journey
  resolution1
  created2018-05-21 18:36:27
  modified2018-05-21 18:36:27
  ComplaintsLocale(empty)
  TariffCode(empty)
  19
  Complaint
  id5afeab7d-0fa8-4f2a-aada-4e37c5bdc882
  unique_number137
  user_id(null)
  user_detailsKoutou Boukari Truck: 11 GL 6266 Tel:
  user_emailgershonewman@gmail.com
  complaintThe drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
  original_complaintThe drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
  country_idGH
  town_id
  imposing_region_id
  reporting_country_idBF
  reporting_region_id
  location_type_id4ca35901-cc64-46fe-bc12-1e79c0a80305
  location_id(null)
  location_otherNyoli 30 kilometres from Wa
  date_of_incident2018-05-18
  ntb_type_id13c9ccfe-9813-11e1-be2a-00e08128b071
  ntb_type_other
  ntm_code_id(null)
  status_id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  product_description
  country_origin_id
  currency_id
  value(null)
  original_localeeng
  is_spam0
  resolved_date2018-05-18
  created2018-05-18 12:31:25
  created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  modified2018-05-18 12:33:11
  modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
  progress_updateUpon hearing this GSA staff spoke with the police who said they are just checking their papers and that as soon as they finished this, they would allow them to continue their journey.
  offline0
  offline_comment
  policy0
  complaint_languageThe drivers were stopped and asked to pay GH 5.00. They were kept at the checkpoint from 7am to 10am.
  Country
  idGH
  nameGhana
  short_name
  fre_nameGhana
  fre_short_name
  por_nameGana
  por_short_name
  currencyCedi
  member1
  ImposingRegion
  id(null)
  name(null)
  ReportingCountry
  idBF
  nameBurkina Faso
  short_name
  fre_nameBurkina Faso
  fre_short_name
  por_nameBurkina Faso
  por_short_name
  currency
  member1
  ReportingRegion
  id(null)
  name(null)
  Location
  id(null)
  name(null)
  location_type_id(null)
  country_id(null)
  NtbType
  id13c9ccfe-9813-11e1-be2a-00e08128b071
  name8.4. Transport related corruption
  short_nameTransport related corruption
  description
  parent_id4fa77314-d5b4-4f30-8fc8-43da42c5ea45
  heading_number8.4
  allow1
  link_id
  ntm_code_id(null)
  position85
  headingName8.4. Transport related corruption
  fullName8.4. Transport related corruption
  NtmCode
  id(null)
  level(null)
  code(null)
  description(null)
  parent_id(null)
  LocationType
  id4ca35901-cc64-46fe-bc12-1e79c0a80305
  nameOther
  order100
  select_box0
  Status
  id4cc5a0e4-33ec-4f36-a85c-4278c0a80305
  nameResolved
  order5
  default0
  rejected0
  resolved1
  nonactionable0
  ResolutionComment
  id5afeabe7-c334-4094-8635-4b25c5bdc882
  complaint_id5afeab7d-0fa8-4f2a-aada-4e37c5bdc882
  user_id59831f6f-40e4-40e1-88c0-449dc5bdc882
  commentRight after the discussion with between GSA staff and the police, the drivers were released.
  resolution1
  created2018-05-18 12:33:11
  modified2018-05-18 12:33:11
  ComplaintsLocale(empty)
  TariffCode(empty)
- currentUser(null)
- defaultLanguageEnglish
- $this->data
  Complaint(empty)
- $this->validationErrors(empty)
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====

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

default

Query Explain:

Memory

Timers

Non-Tariff Barriers

Reporting, Monitoring and Eliminating Mechanism

All resolved complaints

Request History

Session

Request

Cake Params

$_GET

Cookie

Current Route

Sql Logs

default

Query Explain:

Memory

Timers

Logs

View Variables