Complaint

Complaint number
NTB-000-251  
NTB Type
8.4. Transport related corruption  
Complaint
The driver was kept at the checkpoint for about 10 hours because the police claimed his carte grise internationale was fake.  
Status note
After the confirmation from OTRAF, the driver was released  
Progress update note
When called GSA staff asked that the police allow the driver to take picture of the carte grise and send it to him for verification.

GSA staff called the Burkina driver Union (OTRAF) for verification and was told the document was original.

He later confirm this to the police and asked that the driver be allow to proceed  
Policy or regulatory NTB
No 
Location
Ghana: Exit Walewale (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2019-11-06  
Status
Resolved  
Date of resolution
2019-11-06  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2019-11-06 10:03  
Modified
2019-11-06 10:52