Complaint number
NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
1.1. Export subsidies
1.2. Government monopoly in export/import
1.3. State subsidies, procurement, trading, state ownership
1.4. Preference given to domestic bidders/suppliers
1.5. Requirement for counter trade
1.6. Domestic assistance programmes for companies
1.7. Discriminatory or flawed government procurement policies
1.8. Import bans
1.9. Determination of eligibility of an exporting country by the importing country
1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country
1.11. Occupational safety and health regulation
1.12. Multiplicity and Controls of Foreign exchange market
1.13. "Buy national" policy
1.14. Lack of coordination between government institutions
1.15. Other
Category 2. Customs and administrative entry procedures
2.1. Government imposing antidumping duties
2.2. Arbitrary customs classification
2.3. Issues related to the rules of origin
2.4. Import licensing
2.5. Decreed customs surcharges
2.6. Additional taxes and other charges
2.7. International taxes and charges levied on imports and other tariff measures
2.8. Lengthy and costly customs clearance procedures
2.9. Issues related to transit fees
2.10. Inadequate or unreasonable customs procedures and charges
2.11. Lack of control in Customs infrastructure
2.12. Lack of capacity of Customs officers
2.13. Issues related to Pre-Shipment Inspections
2.14. Other
Category 3. Technical barriers to trade (TBT)
Category 4. Sanitary & phyto-sanitary (SPS) measures
Category 5. Specific limitations
5.1. Quantitative restrictions
5.2. Exchange controls
5.3. Export taxes
5.4. Quotas
5.5. Import licensing requirements
5.6. Proportion restrictions of foreign to domestic goods (local content requirement)
5.7. Minimum import price limits
5.8. Embargoes
5.9. Non-automatic licensing
5.10. Prohibitions
5.11. Quantitative safeguard measures
5.12. Export restraint arrangements
5.13. Other quantity control measures
5.14. Restrictive licenses
5.15. Other
Category 6. Charges on imports
6.1. Prior import deposits and subsidies
6.2. Administrative fees
6.3. Special supplementary duties
6.4. Import credit discriminations
6.5. Variable levies
6.6. Border taxes
6.7. Other
Category 7. Other procedural problems
7.1. Arbitrariness
7.2. Discrimination
7.3. Corruption
7.4. Costly procedures
7.5. Lengthy procedures
7.6. Lack of information on procedures (or changes thereof)
7.7. Complex variety of documentation required
7.8. Consular and Immigration Issues
7.9. Inadequate trade related infrastructure
7.10. Other
Category 8. Transport, Clearing and Forwarding
8.1. Government Policy and regulations
8.2. Administrative (Border Operating Hours, delays at border posts, etc.)
8.3. Immigration requirements (Visa, travel permit)
8.4. Transport related corruption
8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)
8.6. Vehicle standards
8.7. Costly Road user charges /fees
8.8. Issues related to transit
Other
Policy or Regulatory NTB
Not a policy or regulatory NTB
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Date of incident
Location
Reporting country or region
Status
Actions
NTB-000-110
Delay along the corridor
2018-04-12
Ghana: Dawa
Burkina Faso
Resolved2018-04-12
View
Complaint:
The driver carrying cattle got to the check point. The collected his papers and told him he took overload because there were three (3) people in the cabinet with the driver.
Resolution status note:
Few minutes later, the driver called to confirm his release.
NTB-000-111
8.4. Transport related corruption
2018-04-12
Ghana: Entrance Tamale
Burkina Faso
Resolved2018-04-12
View
Complaint:
The driver was kept at the check point for not paying GH 1.00 to the police
Resolution status note:
while GSA staff was speaking with the police, the driver was given his papers to continue his journey
NTB-000-112
Harassment and corruption on the corridor
2018-04-12
Ghana: Hamele Immigration post
Burkina Faso
Resolved2018-04-12
View
Complaint:
A mate was beaten and locked up by the immigration officers. Just because the mate mistakenly went to their office instead of the Burkina immigration to prepare some documents for the truck.
Resolution status note:
From morning, The mate had been in the immigration Custody till 4:54 in the evening before the driver called to confirm their release. But the immigration officers kept the money which was given the mate ( 5000FCFA) before releasing them
NTB-000-109
Miscommunication
2018-04-11
Ghana: Entrance Tamale
Burkina Faso
Resolved2018-04-11
View
Complaint:
The driver called because they (2) were pursued and stopped by the police.
Resolution status note:
Five minutes later, the driver called to confirm their release.
NTB-000-105
8.4. Transport related corruption
2018-04-04
Ghana: Babela
Burkina Faso
Resolved2018-04-04
View
Complaint:
Seven (7) trucks coming from Burkina to Takoradi were stopped and asked to pay GH 5.00 each even though there was no problem with their papers.
Resolution status note:
Two minutes later, the driver called to confirm their release
NTB-000-106
8.4. Transport related corruption
2018-04-04
Ghana: Customs (between Navrogo and Bolga)
Burkina Faso
Resolved2018-04-04
View
Complaint:
The Customs asked the driver to pay GH 20.00 for the empty container he was carrying.
Resolution status note:
About two minutes later,the driver was given his papers to continue his journey.
NTB-000-104
8.4. Transport related corruption
2018-03-24
Ghana: After Tamale
Burkina Faso
Resolved2018-03-24
View
Complaint:
Two drivers were pursued and stopped by the police. The police claimed they failed to stop.
Resolution status note:
after the discussion the drivers were released
NTB-000-103
8.4. Transport related corruption
2018-03-17
Ghana: Exit Techiman
Burkina Faso
Resolved2018-03-17
View
Complaint:
The driver was kept at a police check without being told what the problem was. He was later asked by the police to pay GH 10.00
Resolution status note:
After presentation of the items required by the police, the driver was released
NTB-000-100
8.4. Transport related corruption
2018-03-15
Ghana: Entrance Tamale
Burkina Faso
Resolved2018-03-15
View
Complaint:
The driver called because the police asked him to pay money even though there was no problem with his papers.
Resolution status note:
GSA staff told the police that the driver had all the items they asked except the fire extinguisher. Then the police said in that case they would allow the driver to go since this is a minor offense.
The driver was released immediately after this discussion.
NTB-000-101
8.4. Transport related corruption
2018-03-15
Ghana: Entrance Techiman
Burkina Faso
Resolved2018-03-15
View
Complaint:
The drivers three (3) were kept without any explanation and were later told they would sleep there if they don't pay GH 5.00.
Resolution status note:
The drivers were immediately released
NTB-000-102
8.4. Transport related corruption
2018-03-15
Ghana: Exit Techiman
Burkina Faso
Resolved2018-03-15
View
Complaint:
The driver was stopped and asked to pay GH10.00 despite the fact that his papers a were ok.
Resolution status note:
The driver was released right away
NTB-000-097
Unnecessary delay on the corridor
2018-03-07
Ghana: Entrance Kintampo
Burkina Faso
Resolved2018-03-07
View
Complaint:
The driver called because he was kept at a check point without any explanation.
Resolution status note:
Few minutes later, the driver called to confirm his release
NTB-000-096
8.4. Transport related corruption
2018-03-05
Ghana: Techiman
Burkina Faso
Resolved2018-03-05
View
Complaint:
Police stopped the driver and asked him to pay GH 5.00.
Resolution status note:
After the check, the driver was released.
NTB-000-092
8.4. Transport related corruption
2018-03-01
Ghana: Exit Techman
Burkina Faso
Resolved2018-03-01
View
Complaint:
The driver was asked by the police to pay GH 5.00 without any explanation.
Resolution status note:
Two minutes later the driver was released without checking the tools the police were requesting for.
NTB-000-093
8.4. Transport related corruption
2018-03-01
Ghana: Yapei
Burkina Faso
Resolved2018-03-01
View
Complaint:
Six trucks were stopped and asked to pay Gh 5.00 each.
Resolution status note:
Drivers were released immediately
NTB-000-094
8.4. Transport related corruption
2018-03-01
Ghana: At 5 km from Hamele
Mali
Resolved2018-03-01
View
Complaint:
The driver was asked by the police to pay GH 5.00
Resolution status note:
The driver was immediately released
NTB-000-095
8.4. Transport related corruption
2018-03-01
Ghana: Entrance Tamale
Burkina Faso
Resolved2018-03-01
View
Complaint:
The driver was stopped and asked to pay GH 15.00 without any explanation.
Resolution status note:
Immediately the driver called back to confirm his release
NTB-000-089
8.4. Transport related corruption
2018-02-28
Ghana: Exit Tamale
Burkina Faso
Resolved2018-02-28
View
Complaint:
The driver called because they were three drivers kept by the police without any explanation
Resolution status note:
The drivers were immediately released
NTB-000-090
8.4. Transport related corruption
2018-02-28
Ghana: Exit Wa
Burkina Faso
Resolved2018-02-28
View
Complaint:
Four trucks were maintained at the exit of Wa for not paying GH 5.00.
Resolution status note:
The drivers were released without paying money
NTB-000-087
8.4. Transport related corruption
2018-02-23
Ghana: Entrance Tamale
Burkina Faso
Resolved2018-02-23
View
Complaint:
The driver called because he was kept by the police saying that his carte grise has expired since 18th January 2018.
Resolution status note:
While still speaking to the police, the driver was given his documents to continue his journey.