All resolved complaints

Showing items 341 to 360 of 381
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status Actions
NTB-000-061 8.4. Transport related corruption 2017-12-20 Ghana: Kumasi Tech Burkina Faso Resolved
2017-12-20
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Complaint: Five drivers were stopped and after collecting their papers, the police asked them to follow them to their station. On their arrival they were told that the height of their trucks is more than 4,5 therefore they had to pay GH 200.00 each.  
Resolution status note: Few minutes after the feedback from the police Head Quarters, one driver called to confirm their release  
NTB-000-060 7.6. Lack of information on procedures (or changes thereof) 2017-12-12 Ghana: AT Tumu Burkina Faso Resolved
2017-12-13
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Complaint: A vehicle knocked the driver's truck from behind and they have been kept at Tumu police station for two days without any explanation  
Resolution status note: ON the 13th December 2017, that is the following day the driver called to confirm his release.  
NTB-000-059 8.4. Transport related corruption 2017-12-09 Ghana: Juaso Burkina Faso Resolved
2017-12-09
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Complaint: The driver called GSA staff because he was asked by the police to some money even though there was nothing wrong with his papers.  
Resolution status note: After GSA staff's discussion with the police, the driver was released.  
NTB-000-058 8.4. Transport related corruption 2017-12-06 Ghana: Exit Wa Burkina Faso Resolved
2017-12-06
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Complaint: The driver was asked to pay some unspecified money even though his papers were on point:  
Resolution status note: GSA staff spoke to a certain officer Bismark who claimed the driver parked in the middle of the road whiles bringing his papers for check: GSA staff told the police that the driver would be advised on that matter: Immediately after this discussion, the driver was released:  
NTB-000-057 7.6. Lack of information on procedures (or changes thereof) 2017-09-23 Ghana: Tema Burkina Faso Resolved
2017-09-23
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Complaint: Driver called after an accident to know the procedures to follow.  
NTB-000-056 8.4. Transport related corruption 2017-10-26 Ghana: Tema Burkina Faso Resolved
2017-10-26
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Complaint: Driver called because he was accused of failing to stop. According to the driver there was no barrier and the police officer suddenly appeared on the road so he didn't see them and his speed didn't allow him stop. He claimed he was beaten by a military man who was working with the police  
NTB-000-055 7.6. Lack of information on procedures (or changes thereof) 2017-11-20 Ghana: Tamale South Burkina Faso Resolved
2017-11-20
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Complaint: Driver was stopped and delayed at the exit of Tamale because he had a stamp on the weighing certificate from the Jema weighing bridge.  
NTB-000-054 8.4. Transport related corruption 2017-11-16 Ghana: Accra Burkina Faso Resolved
2017-11-16
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Complaint: Driver coming back from Burkina was kept for more than one hour at the exit of Kintampo and asked to pay 200.00gh just because the truck does not have a reflecter.  
NTB-000-053 8.4. Transport related corruption 2017-08-11 Ghana: Tema Burkina Faso Resolved
2017-08-11
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Complaint: The driver was asked to pay 5gh even though his papers were correct.  
NTB-000-052 8.4. Transport related corruption 2017-08-11 Ghana: Accra Burkina Faso Resolved
2017-08-11
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Complaint: Driver transporting cows was stopped just before Babator and asked to pay an amoutof money before being allowed to continue. He claimed they were also asked to pay an amount of 2,500.00 gh at the Paga border.  
NTB-000-051 7.6. Lack of information on procedures (or changes thereof) 2017-07-11 Ghana: Tema Burkina Faso Resolved
2017-07-11
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Complaint: Driver was asked to pay 100gh because Jema weigh bridge operators stamped on his weighing certificate.  
NTB-000-050 8.4. Transport related corruption 2017-06-11 Ghana: Paga Burkina Faso Resolved
2017-06-11
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Complaint: The driver called because they were about 27 trucks stopped at the border from the previous day. They gave their papers to customs who handed them to the goro boys. The goro boys were asking the drivers to pay 10 000F CFA per truck.  
NTB-000-049 8.4. Transport related corruption 2017-05-11 Ghana: Abor Burkina Faso Resolved
2017-05-11
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Complaint: Driver was stopped at the Buipe exit and asked to pay 5gh without any reason  
NTB-000-048 8.4. Transport related corruption 2017-05-11 Ghana: Tamale South Burkina Faso Resolved
2017-05-11
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Complaint: Driver was stopped at the entrance to Tamale and was asked to pay 5gh even though his papers were correct  
NTB-000-047 8.4. Transport related corruption 2017-05-11 Ghana: Komantse Burkina Faso Resolved
2017-05-11
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Complaint: This driver was stopped and whilst parking an officer asked him to continue. As the driver left, the police later followed him and arrested him, accusing him of "fail to stop" and took the driver to the police station.  
NTB-000-046 8.8. Issues related to transit 2017-04-11 Ghana: Paga Burkina Faso Resolved
2017-04-11
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Complaint: The driver called because he was asked by a customs officer to hand his papers over to the 'goro boys' whilst there was a directive which ordered a stop to the activities ofthese goro boys  
NTB-000-045 8.4. Transport related corruption 2017-02-11 Ghana: Tamale South Burkina Faso Resolved
2017-02-11
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Complaint: Driver called because he was kept for more than four hours at the entrance to Tamale just because the driver said he didn't have money (5gh). The police officer took his license away without any explanation  
NTB-000-044 8.4. Transport related corruption 2017-10-27 Ghana: Tamale South Burkina Faso Resolved
2017-10-27
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Complaint: Driver said they have been stopped for about 30 minutes 15 km after Tamale, even though their papers are okay.  
NTB-000-043 8.4. Transport related corruption 2017-10-10 Ghana: Tamale South Burkina Faso Resolved
2017-10-10
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Complaint: Driver called because they were kept at the barrier (entrance of Tamale) for more than two hours.  
NTB-000-042 8.4. Transport related corruption 2017-10-19 Ghana: Avalavi Burkina Faso Resolved
2017-10-19
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Complaint: Driver called focal point because he was stopped at a checkpoint 40kms to Techiman. The police collected his papers without saying anything for about 40 minutes  
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