Active operational related complaints

Showing items 41 to 41 of 41
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
ECOWAS
Reporting country or region
ECOWAS
Status
Actions
NTB-000-430 8.8. Issues related to transit 2024-02-08 Ghana: Police barrier after Bolga (BF-GH) Burkina Faso In process View
Complaint: The driver got to the barrier, provided his papers but was requested to also provide firs extinguisher and first aid box, which he did.

One of the officers climbed the truck for search and claimed the driver was not on seat belt. meanwhile the driver reported to have removed the belt when he was taking the first aid box for inspection.
 
Progress: The driver reported the case to GSA. GSA staff inquired with the Police to know what happened. The Police claimed the driver wasn't wearing a seatbelt, which is an offence.

GSA staff pleaded for the driver's release and cautioned him on the dangers of such an act.
 
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