Debugger::handleError() - CORE/cake/libs/debugger.php, line 306
session_start - [internal], line ??
CakeSession::__startSession() - CORE/cake/libs/cake_session.php, line 587
CakeSession::start() - CORE/cake/libs/cake_session.php, line 219
SessionComponent::__start() - CORE/cake/libs/controller/components/session.php, line 287
SessionComponent::read() - CORE/cake/libs/controller/components/session.php, line 137
ToolbarComponent::initialize() - CORE/plugins/debug_kit/controllers/components/toolbar.php, line 116
Component::initialize() - CORE/cake/libs/controller/component.php, line 98
Controller::startupProcess() - CORE/cake/libs/controller/controller.php, line 521
Dispatcher::_invoke() - CORE/cake/dispatcher.php, line 187
Dispatcher::dispatch() - CORE/cake/dispatcher.php, line 171
[main] - APP/webroot/index.php, line 83
The truck driver's belongings got stolen and he duly reported to the police in Tema with the help of the representative of their union.
On his way back to Bobo, he was stopped by the police to whom he presented the extract from the police station. The Police claimed the driver had to go to Burkina Faso, have his documents done before he could continue his journey.
Progress update note
The driver reported the issue to GSA. GSA speaking to the Police was told that the driver was not cooperating with them. GSA then re-explained the incident to the Police.
GSA called the driver back after thirty (30) minutes and noticed the driver was not released. GSA then linked the driver to their focal point at the Police Head Quarters for his intervention.
The driver was released after this intervention.
Policy or regulatory NTB
No
Location
Ghana: Nandoli Police (about 15km after Nandoli) (Other)
SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'utf8_general_ci';
1
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SHOW FULL COLUMNS FROM `acos`
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SHOW FULL COLUMNS FROM `aros_acos`
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SHOW FULL COLUMNS FROM `complaints`
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SHOW FULL COLUMNS FROM `countries`
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SHOW FULL COLUMNS FROM `focal_points`
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SHOW FULL COLUMNS FROM `regions`
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SHOW FULL COLUMNS FROM `complaints_regions`
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SHOW FULL COLUMNS FROM `regions_users`
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SHOW FULL COLUMNS FROM `focal_points_regions`
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SHOW FULL COLUMNS FROM `focal_points_users`
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SHOW FULL COLUMNS FROM `complaints_focal_points`
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SHOW FULL COLUMNS FROM `towns`
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SELECT CHARACTER_SET_NAME FROM INFORMATION_SCHEMA.COLLATIONS WHERE COLLATION_NAME= 'latin1_swedish_ci';
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SHOW FULL COLUMNS FROM `sectors`
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SHOW FULL COLUMNS FROM `sectors_locales`
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SHOW FULL COLUMNS FROM `roles`
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SHOW FULL COLUMNS FROM `comments`
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SHOW FULL COLUMNS FROM `attachments`
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maybe slow
SHOW FULL COLUMNS FROM `location_types`
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SHOW FULL COLUMNS FROM `locations`
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SHOW FULL COLUMNS FROM `location_types_locales`
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SHOW FULL COLUMNS FROM `ntb_types`
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SHOW FULL COLUMNS FROM `ntm_codes`
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SHOW FULL COLUMNS FROM `complaints_locales`
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SHOW FULL COLUMNS FROM `sms`
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SHOW FULL COLUMNS FROM `tariff_codes`
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SHOW FULL COLUMNS FROM `complaints_tariff_codes`
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SHOW FULL COLUMNS FROM `tariff_codes_locales`
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SHOW FULL COLUMNS FROM `emails`
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SELECT `Complaint`.`id`, `Complaint`.`unique_number`, `Complaint`.`user_id`, `Complaint`.`user_details`, `Complaint`.`user_email`, `Complaint`.`complaint`, `Complaint`.`original_complaint`, `Complaint`.`country_id`, `Complaint`.`town_id`, `Complaint`.`imposing_region_id`, `Complaint`.`reporting_country_id`, `Complaint`.`reporting_region_id`, `Complaint`.`location_type_id`, `Complaint`.`location_id`, `Complaint`.`location_other`, `Complaint`.`date_of_incident`, `Complaint`.`ntb_type_id`, `Complaint`.`ntb_type_other`, `Complaint`.`ntm_code_id`, `Complaint`.`status_id`, `Complaint`.`product_description`, `Complaint`.`country_origin_id`, `Complaint`.`currency_id`, `Complaint`.`value`, `Complaint`.`original_locale`, `Complaint`.`is_spam`, `Complaint`.`resolved_date`, `Complaint`.`created`, `Complaint`.`created_by`, `Complaint`.`modified`, `Complaint`.`modified_by`, `Complaint`.`progress_update`, `Complaint`.`offline`, `Complaint`.`offline_comment`, `Complaint`.`policy`, `User`.`id`, `User`.`email`, `User`.`email_authenticated`, `User`.`email_token`, `User`.`email_token_expires`, `User`.`passwd`, `User`.`password_token`, `User`.`first_name`, `User`.`last_name`, `User`.`gender`, `User`.`country_id`, `User`.`telephone_number`, `User`.`cellphone_number`, `User`.`fax_number`, `User`.`sector_id`, `User`.`sector_other`, `User`.`locale`, `User`.`active`, `User`.`role_id`, `User`.`login_count`, `User`.`last_login`, `User`.`created`, `User`.`modified`, (concat(`User`.`first_name`, " ", `User`.`last_name`)) AS `User__name`, `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member`, `Town`.`id`, `Town`.`country_id`, `Town`.`name`, `ImposingRegion`.`id`, `ImposingRegion`.`name`, `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member`, `ReportingRegion`.`id`, `ReportingRegion`.`name`, `Currency`.`id`, `Currency`.`name`, `Currency`.`short_name`, `Currency`.`fre_name`, `Currency`.`fre_short_name`, `Currency`.`por_name`, `Currency`.`por_short_name`, `Currency`.`currency`, `Currency`.`member`, `Location`.`id`, `Location`.`name`, `Location`.`location_type_id`, `Location`.`country_id`, `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName`, `NtmCode`.`id`, `NtmCode`.`level`, `NtmCode`.`code`, `NtmCode`.`description`, `NtmCode`.`parent_id`, `OriginatingCountry`.`id`, `OriginatingCountry`.`name`, `OriginatingCountry`.`short_name`, `OriginatingCountry`.`fre_name`, `OriginatingCountry`.`fre_short_name`, `OriginatingCountry`.`por_name`, `OriginatingCountry`.`por_short_name`, `OriginatingCountry`.`currency`, `OriginatingCountry`.`member`, `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box`, `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable`, `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `complaints` AS `Complaint` LEFT JOIN `users` AS `User` ON (`Complaint`.`user_id` = `User`.`id`) LEFT JOIN `countries` AS `Country` ON (`Complaint`.`country_id` = `Country`.`id`) LEFT JOIN `towns` AS `Town` ON (`Complaint`.`town_id` = `Town`.`id`) LEFT JOIN `regions` AS `ImposingRegion` ON (`Complaint`.`imposing_region_id` = `ImposingRegion`.`id`) LEFT JOIN `countries` AS `ReportingCountry` ON (`Complaint`.`reporting_country_id` = `ReportingCountry`.`id`) LEFT JOIN `regions` AS `ReportingRegion` ON (`Complaint`.`reporting_region_id` = `ReportingRegion`.`id`) LEFT JOIN `countries` AS `Currency` ON (`Complaint`.`currency_id` = `Currency`.`id`) LEFT JOIN `locations` AS `Location` ON (`Complaint`.`location_id` = `Location`.`id`) LEFT JOIN `ntb_types` AS `NtbType` ON (`Complaint`.`ntb_type_id` = `NtbType`.`id`) LEFT JOIN `ntm_codes` AS `NtmCode` ON (`Complaint`.`ntm_code_id` = `NtmCode`.`id`) LEFT JOIN `countries` AS `OriginatingCountry` ON (`Complaint`.`country_origin_id` = `OriginatingCountry`.`id`) LEFT JOIN `location_types` AS `LocationType` ON (`Complaint`.`location_type_id` = `LocationType`.`id`) LEFT JOIN `statuses` AS `Status` ON (`Complaint`.`status_id` = `Status`.`id`) LEFT JOIN `comments` AS `ResolutionComment` ON (`ResolutionComment`.`complaint_id` = `Complaint`.`id` AND `ResolutionComment`.`resolution` = 1) WHERE `Complaint`.`id` = '6731c572-cb3c-47f9-bdb4-a22ec5bdc882' ORDER BY `Complaint`.`modified` DESC LIMIT 1
1
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1
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member` FROM `countries` AS `Country` WHERE `Country`.`id` = 'GH'
1
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0
SELECT `ReportingCountry`.`id`, `ReportingCountry`.`name`, `ReportingCountry`.`short_name`, `ReportingCountry`.`fre_name`, `ReportingCountry`.`fre_short_name`, `ReportingCountry`.`por_name`, `ReportingCountry`.`por_short_name`, `ReportingCountry`.`currency`, `ReportingCountry`.`member` FROM `countries` AS `ReportingCountry` WHERE `ReportingCountry`.`id` = 'BF'
1
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0
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`id` = 'other'
0
0
0
SELECT `LocationType`.`id`, `LocationType`.`name`, `LocationType`.`order`, `LocationType`.`select_box` FROM `location_types` AS `LocationType` WHERE `LocationType`.`id` = '4ca35901-cc64-46fe-bc12-1e79c0a80305'
1
1
0
SELECT `Status`.`id`, `Status`.`name`, `Status`.`order`, `Status`.`default`, `Status`.`rejected`, `Status`.`resolved`, `Status`.`nonactionable` FROM `statuses` AS `Status` WHERE `Status`.`id` = '4cc5a0de-c93c-40d5-86de-45b4c0a80305'
1
1
0
SELECT `ResolutionComment`.`id`, `ResolutionComment`.`complaint_id`, `ResolutionComment`.`user_id`, `ResolutionComment`.`comment`, `ResolutionComment`.`resolution`, `ResolutionComment`.`created`, `ResolutionComment`.`modified` FROM `comments` AS `ResolutionComment` WHERE `ResolutionComment`.`complaint_id` = '6731c572-cb3c-47f9-bdb4-a22ec5bdc882' AND `ResolutionComment`.`resolution` = 1
0
0
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SELECT `ComplaintsLocale`.`trans_id`, `ComplaintsLocale`.`id`, `ComplaintsLocale`.`complaint`, `ComplaintsLocale`.`locale` FROM `complaints_locales` AS `ComplaintsLocale` WHERE `ComplaintsLocale`.`id` = ('6731c572-cb3c-47f9-bdb4-a22ec5bdc882')
0
0
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SELECT `Comment`.`id`, `Comment`.`complaint_id`, `Comment`.`user_id`, `Comment`.`comment`, `Comment`.`resolution`, `Comment`.`created`, `Comment`.`modified` FROM `comments` AS `Comment` WHERE `Comment`.`resolution` = 0 AND `Comment`.`complaint_id` = ('6731c572-cb3c-47f9-bdb4-a22ec5bdc882')
0
0
0
SELECT `Sms`.`id`, `Sms`.`number`, `Sms`.`user_id`, `Sms`.`complaint_id`, `Sms`.`message`, `Sms`.`incoming`, `Sms`.`read`, `Sms`.`response`, `Sms`.`language`, `Sms`.`parent_id`, `Sms`.`thread_closed`, `Sms`.`created`, `Sms`.`modified` FROM `sms` AS `Sms` WHERE `Sms`.`parent_id` IS NULL AND `Sms`.`complaint_id` = ('6731c572-cb3c-47f9-bdb4-a22ec5bdc882')
0
0
0
SELECT `Attachment`.`id`, `Attachment`.`class`, `Attachment`.`foreign_key`, `Attachment`.`description`, `Attachment`.`original_file`, `Attachment`.`saved_file`, `Attachment`.`created`, `Attachment`.`modified` FROM `attachments` AS `Attachment` WHERE `Attachment`.`class` = 'Complaint' AND `Attachment`.`foreign_key` = ('6731c572-cb3c-47f9-bdb4-a22ec5bdc882')
0
0
0
SELECT `TariffCode`.`id`, `TariffCode`.`heading`, `TariffCode`.`description`, `TariffCode`.`parent_id`, `TariffCode`.`lft`, `TariffCode`.`rght`, (concat(`TariffCode`.`heading`, ": ", `TariffCode`.`description`)) AS `TariffCode__name`, `ComplaintsTariffCode`.`id`, `ComplaintsTariffCode`.`complaint_id`, `ComplaintsTariffCode`.`tariff_code_id` FROM `tariff_codes` AS `TariffCode` JOIN `complaints_tariff_codes` AS `ComplaintsTariffCode` ON (`ComplaintsTariffCode`.`complaint_id` = '6731c572-cb3c-47f9-bdb4-a22ec5bdc882' AND `ComplaintsTariffCode`.`tariff_code_id` = `TariffCode`.`id`)
0
0
0
SELECT `Region`.`id`, `Region`.`name`, `ComplaintsRegion`.`id`, `ComplaintsRegion`.`complaint_id`, `ComplaintsRegion`.`region_id` FROM `regions` AS `Region` JOIN `complaints_regions` AS `ComplaintsRegion` ON (`ComplaintsRegion`.`complaint_id` = '6731c572-cb3c-47f9-bdb4-a22ec5bdc882' AND `ComplaintsRegion`.`region_id` = `Region`.`id`)
2
2
0
SELECT `FocalPoint`.`id`, `FocalPoint`.`country_id`, `FocalPoint`.`national_address`, `FocalPoint`.`national_contact_number`, `FocalPoint`.`national_email_address`, `FocalPoint`.`private_address`, `FocalPoint`.`private_contact_number`, `FocalPoint`.`private_email_address`, `ComplaintsFocalPoint`.`id`, `ComplaintsFocalPoint`.`complaint_id`, `ComplaintsFocalPoint`.`focal_point_id` FROM `focal_points` AS `FocalPoint` JOIN `complaints_focal_points` AS `ComplaintsFocalPoint` ON (`ComplaintsFocalPoint`.`complaint_id` = '6731c572-cb3c-47f9-bdb4-a22ec5bdc882' AND `ComplaintsFocalPoint`.`focal_point_id` = `FocalPoint`.`id`)
2
2
0
SELECT `Country`.`id`, `Country`.`name`, `Country`.`short_name`, `Country`.`fre_name`, `Country`.`fre_short_name`, `Country`.`por_name`, `Country`.`por_short_name`, `Country`.`currency`, `Country`.`member` FROM `countries` AS `Country` WHERE `Country`.`id` = 'BF'
1
1
0
SELECT `NtbType`.`id`, `NtbType`.`name`, `NtbType`.`short_name`, `NtbType`.`description`, `NtbType`.`parent_id`, `NtbType`.`heading_number`, `NtbType`.`allow`, `NtbType`.`link_id`, `NtbType`.`ntm_code_id`, `NtbType`.`position`, (CONCAT(`NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, '.0. ', '. '), `NtbType`.`name`)) AS `NtbType__headingName`, (CONCAT(IF(`NtbType`.`parent_id` is null, 'Category ', ''), `NtbType`.`heading_number`, IF(`NtbType`.`parent_id` is null, ': ', '. '), `NtbType`.`name`)) AS `NtbType__fullName` FROM `ntb_types` AS `NtbType` WHERE `NtbType`.`allow` = 1 ORDER BY `NtbType`.`position` ASC
77
77
0
SELECT `Status`.`id`, `Status`.`name` FROM `statuses` AS `Status` WHERE 1 = 1 ORDER BY `Status`.`order` ASC
7
7
0
Query Explain:
Click an "Explain" link above, to see the query explanation.
complaintThe truck driver's belongings got stolen and he duly reported to the police in Tema with the help of the representative of their union.
On his way back to Bobo, he was stopped by the police to whom he presented the extract from the police station. The Police claimed the driver had to go to Burkina Faso, have his documents done before he could continue his journey.
original_complaintThe truck driver's belongings got stolen and he duly reported to the police in Tema with the help of the representative of their union.
On his way back to Bobo, he was stopped by the police to whom he presented the extract from the police station. The Police claimed the driver had to go to Burkina Faso, have his documents done before he could continue his journey.
location_otherNandoli Police (about 15km after Nandoli)
date_of_incident2024-11-11
ntb_type_idother
ntb_type_otherUnnecessary delay by the Police
ntm_code_id(null)
status_id4cc5a0de-c93c-40d5-86de-45b4c0a80305
product_description
country_origin_id
currency_id
value(null)
original_localeeng
is_spam0
resolved_date(null)
created2024-11-11 10:50:58
created_by59831f6f-40e4-40e1-88c0-449dc5bdc882
modified2024-11-11 10:50:58
modified_by59831f6f-40e4-40e1-88c0-449dc5bdc882
progress_updateThe driver reported the issue to GSA. GSA speaking to the Police was told that the driver was not cooperating with them. GSA then re-explained the incident to the Police.
GSA called the driver back after thirty (30) minutes and noticed the driver was not released. GSA then linked the driver to their focal point at the Police Head Quarters for his intervention.
The driver was released after this intervention.
offline0
offline_comment(null)
policy0
complaint_languageThe truck driver's belongings got stolen and he duly reported to the police in Tema with the help of the representative of their union.
On his way back to Bobo, he was stopped by the police to whom he presented the extract from the police station. The Police claimed the driver had to go to Burkina Faso, have his documents done before he could continue his journey.
Debugger::handleError() - CORE/cake/libs/debugger.php, line 306
[main] - [internal], line ??
Warning: Illegal string offset 'file' in /var/www/common/frameworks/cake1.3/plugins/debug_kit/vendors/debug_kit_debugger.php on line 358
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Warning (2): Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/opt/remi/php56/root/var/lib/php/session) [Unknown, line ??]