Complaint

Complaint number
NTB-000-535  
NTB Type
Other type: Police delay and extortion  
Complaint
The tanker broke down and obstructed the traffic around Nsawam. The Police intervened to manage the traffic. At the end of the day when the tanker was moved from the road, the Police demanded that the paid GHS 2,000.00 before they released his documents to him.  
Status note
The driver was released.  
Progress update note
The driver reported the issue to GSA for their intervention.
GSA interacted with the Police Officer who left his telephone number with the driver.

Speaking to the Police, GSA was told that the Officers had been at the scene from dawn to around 1pm, and therefore they needed money for water.

GSA explained to the Police that they had no right to request money from transit drivers. Upon hearing this the Police denied requesting GHs 2,000.00 but something to encourage them.

GSA requested the Police to release the driver to continue his journey.

The Police consented to release the driver.
Few minutes later, the driver called to confirme his release.  
Policy or regulatory NTB
No 
Location
Ghana: Police, Nsawam (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2026-08-13  
Status
Resolved  
Date of resolution
2026-08-13  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2026-08-14 11:41  
Modified
2026-08-14 11:44