Non-Tariff Barriers

Complaint

Complaint number

NTB-000-480  

NTB Type

Other type: Customs delay and extortion  

Complaint

The driver's truck broke down and he submitted his papers to the Techiman Customs. After the repair works were finished, the driver went to Customs with the view to take his papers and proceed with his journey. To his surprise, the Customs demanded that the driver pay GH 500.00 before his papers are given to him. This demand was justified by the fact that the Customs officers moved their official car to the scene.  

Status note

Few minutes later, the driver called to confirm his release.  

Progress update note

The driver reported the matter to GSA.

In their interaction with Customs, GSA explained that the movement of the official could not be used as a means to take money from the driver. GSA clarified to the officer that the matter had been raised several times at various meetings where the Customs Administration always objected to the practice.

GSA further explained to the officer that the act does not support the free movement of the transit goods under the Trade Facilitation Agreement (WTO) and (WCO).

After this discussion, the Customs agreed to release the driver.  

Policy or regulatory NTB

No 

Location

Ghana: Customs Techiman (Other)  

Reporting Country

Burkina Faso  

Reporting Town

 

Date of incident

2025-09-15  

Status

Resolved  

Date of resolution

2025-09-15  

Product Description

 

Product Originating Country

 

Total value

0  

Date reported

2025-09-17 14:37  

Modified

2025-09-17 14:43