Complaint

Complaint number
NTB-000-479  
NTB Type
Other type: Police Delay and attempt of extortion  
Complaint
The driver submitted his documents for checks, but the Police claimed that he did not have any Customs paper covering the transit goods.  
Status note
Few minutes later, the driver called to confirm his release.  
Progress update note
The Police repeated the statement to GSA. GSA enquired from the driver if he had the Customs papers, to which the driver replied affirmative.

GSA then requested that the police carefully check from the documents submitted by the driver. A second checks revealed that the goods were covered by a Customs paper.

GSA then requested that the driver be immediately released.  
Policy or regulatory NTB
No 
Location
Ghana: Police, Nandoli (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2025-09-09  
Status
Resolved  
Date of resolution
2025-09-09  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2025-09-09 16:21  
Modified
2025-09-09 16:22