Complaint
- Complaint number
-
NTB-000-475
- NTB Type
-
Other type: Police extortion and delay
- Complaint
-
The driver got around 3:00am to the barrier and submitted his papers for checks. The Police claimed that the driver's international license was not authentic, therefore demanded that the driver pays GH 1,000.00. This situation forced the driver to sleep at the barrier. Early in the morning, the driver approached the police to retrieve his documents only to be told to pay GH 800.00. The driver told the police that his license has no challenge, therefore he was bargaining any money with the officers.
The driver then called GSA to report the issue.
- Status note
-
On GSA's second attempt to speak to the police, the driver was released.
- Progress update note
-
The driver called GSA to report the case. GSA tried to communicate with the officers in vain.
It was when GSA called the driver back after thirty minutes to interact with the police that the latter gave the driver's documents to him.
- Policy or regulatory NTB
- No
- Location
-
Ghana: Police at Nandoli (Other)
- Reporting Country
-
Burkina Faso
- Reporting Town
-
- Date of incident
-
2025-09-05
- Status
-
Resolved
- Date of resolution
-
2025-09-05
- Product Description
-
- Product Originating Country
-
- Total value
-
0
- Date reported
-
2025-09-05 10:56
- Modified
-
2025-09-05 10:57
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