Complaint

Complaint number
NTB-000-474  
NTB Type
Other type: Unnecessary delay by the Police  
Complaint
The driver got to the barrier, slowed down to cross but the police stopped him. when the driver got down and went to the police, the latter without any question or explanation handcuffed the driver.  
Status note
The driver was instantly released.  
Progress update note
The driver reported the case to GSA. GSA upon receipt of this complaint spoke with the officers. The Officers reported that the driver did not want to stop even though there were other cars which were being checked at that moment.

GSA understood the situation but highlighted that putting handcuffs on the at this instance was not commensurate to the driver's action. GSA thus request that the driver be released to continue his journey.

The Police instantly removed the handcuffs from the driver allowing him to proceed with his journey.
 
Policy or regulatory NTB
No 
Location
Ghana: Asim Berekum (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2025-08-19  
Status
Resolved  
Date of resolution
2025-08-19  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2025-08-19 14:08  
Modified
2025-08-19 14:09