Complaint

Complaint number
NTB-000-470  
NTB Type
Other type: Police delay and extortion  
Complaint
The driver loaded from Kumasi, had all Customs documents but was stopped by the police and requested to pay GH 100.00 because he had no tracking device.  
Status note
The driver was released.  
Progress update note
The driver reported the case to GSA. GSA, interacting with the police explained that since the driver loaded from the market and not from the Ports or factories, he needed only the Customs documents.
The police understood and agreed to release the driver.

About 2 minutes later, the driver called to confirm his release.  
Policy or regulatory NTB
No 
Location
Ghana: Barrier before Sawla (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2025-08-11  
Status
Resolved  
Date of resolution
2025-08-11  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2025-08-11 18:10  
Modified
2025-08-11 18:12