Complaint

Complaint number
NTB-000-467  
NTB Type
Other type: Police delays and extortion  
Complaint
The driver got to the barrier slowed down and was asked to park. He crossed the barrier and parked at the other side since he could not block the road.  
Status note
After GSA's intervention the driver was released.  
Progress update note
The driver reported the case to GSA. GSA tried to speak to one of the officers at the barrier but the latter objected.

It was only on the third attempt that another officer agreed to clarify the issue to GSA.

GSA then suggested that the driver be released considering the number of days allocated for the transit trucks to exit the country.
 
Policy or regulatory NTB
No 
Location
Ghana: Entrance Nandoli (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2025-07-31  
Status
Resolved  
Date of resolution
2025-07-31  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2025-08-01 11:27  
Modified
2025-08-01 11:28