Complaint

Complaint number
NTB-000-461  
NTB Type
Other type: Extortion by Police  
Complaint
The driver mistakenly hit the police causing it to fall. The police demanded that the driver pays GH 1,000.00 for repair of the barrier.  
Status note
The driver was released.  
Progress update note
When reported, GSA interacted with and was told as the driver related. GSA tried to plead on the driver's behalf, but the police insisted on collecting the money or he will take the driver to the station.

GSA then indulge the officer's permission for the driver to take a picture of the barrier and send to them. The police took part of the barrier that was repaired by another driver and sent it to GSA claiming that his boss asked not to send the damaged barrier.

GSA sought the intervention of their focal point at the Police Head Quarters. The latter spoke to his colleague at the barrier and requested that they release the driver.



GSA insisted to see the damaged barrier before any repair  
Policy or regulatory NTB
No 
Location
Ghana: Police barrier at exit of Walewale (BF - GH) (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2025-06-17  
Status
Resolved  
Date of resolution
2025-06-17  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2025-06-17 11:23  
Modified
2025-06-17 17:09