Non-Tariff Barriers :: Complaints

Complaint

Complaint number: NTB-000-460
NTB Type: 8.8. Issues related to transit
Complaint: The driver mistakenly caused the Police barrier to fall because the flat body was wider than the space at the barrier. The Police leveraged on that to demand money from the driver.
Status note: Few minutes later, the driver called to confirm his release.
Progress update note: The driver reported the issue to GSA.

GSA got in touch with the police to get clarity on the matter. The police reported that the driver did not exercise patience for them to open the barrier seeing that the truck was wider, but denied requesting money from the driver.

With the permission of the police, GSA requested that image of the barrier be taken and sent for verification. GSA noticed upon receiving the image that the damage was light and pleaded that the driver be allowed to continue his journey.

The Police agreed to this.
Policy or regulatory NTB: No
Location: Ghana: Police barrier exit of Bolga (BF -GH) (Other)
Reporting Country: Burkina Faso
Reporting Town
Date of incident: 2025-06-12
Status: Resolved
Date of resolution: 2025-06-12
Product Description
Product Originating Country
Total value: 0
Date reported: 2025-06-16 11:19
Modified: 2025-06-16 11:25