Complaint

Complaint number
NTB-000-436  
NTB Type
2.10. Inadequate or unreasonable customs procedures and charges  
Complaint
The Representative of the Burkina Shippers Council reported to GSA that 2 (20fts) containers in transit have been sent on UCL by Customs, even though the Customs Administration informed that such exercise had been halted.  
Status note
With GSA's intervention through their focal person at the Customs Head Quarters, the complaint was resolved.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Ghana: Tema Port (Seaport)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2024-08-06  
Status
Resolved  
Date of resolution
2024-08-06  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2024-08-06 17:43  
Modified
2024-08-06 17:43