Non-Tariff Barriers :: Complaints

Complaint

Complaint number: NTB-000-400
NTB Type: Other type: Language barrier issues
Complaint: The driver picked goods from kpasa heading to Côte d'Ivoire. Upon getting to the barrier, the Officer realized that his "laissez-passer" expired and tried to make driver pay a fine. Due to language barrier, the 2 parties could not communicate. The Police then asked the driver to call anyone who could facilitate their communication.
Progress update note: The driver GSA for their intervention. The Police explained to GSA staff that the driver's undertaking has expired and they have picked goods from a village heading to Côte d'Ivoire.

GSA staff explained to the Officer that fine for overstay is only payed to Customs at the border, and also the (foreign) drivers are permitted to pick goods from any part of Ghana to any transit countries.
Policy or regulatory NTB: No
Location: Ghana: Bimbila Police (Other)
Reporting Country: Côte d'Ivoire
Reporting Town
Date of incident: 2023-02-15
Status: In process
Product Description
Product Originating Country
Total value: 0
Date reported: 2023-02-15 12:02
Modified: 2023-02-15 12:02