Non-Tariff Barriers :: Complaints

Complaint

Complaint number: NTB-000-381
NTB Type: Other type: Customs Officer attempted extorting
Complaint: The truck broke down near the Akom weighbridge and the driver went to report the Customs barrier close to by. After repair, the driver went to the officers to retrieve his papers. The officers were demading a sum of GH 200.00 before releasing the papers.
Progress update note: The driver called GSA to report. GSA, speaking to one of the Customs officers was told that the amount demanded is not a statutory fee but a transportation fee for the officer who went to supervise the truck.

GSA explained to the Customs that their bosses from the Head Quarters always tell the drivers not to pay whenever such cases occur.

Letter, the with whom GSA staff was communicating refused to cooperate, situation which prompted GSA to call Mr. Ofori Oscar to seek hi intervention.
The Customs Officers at the Ahinkro barrier released the papers to the driver after Mr. Ofori's intervention.
Policy or regulatory NTB: No
Location: Ghana: Ahinkro Customs barrier ()
Reporting Country: Burkina Faso
Reporting Town
Date of incident: 2022-11-01
Status: In process
Product Description
Product Originating Country
Total value: 0
Date reported: 2022-11-01 15:05
Modified: 2022-11-01 15:05