Complaint

Complaint number
NTB-000-381  
NTB Type
Other type: Customs Officer attempted extorting  
Complaint
The truck broke down near the Akom weighbridge and the driver went to report the Customs barrier close to by. After repair, the driver went to the officers to retrieve his papers. The officers were demading a sum of GH 200.00 before releasing the papers.  
Progress update note
The driver called GSA to report. GSA, speaking to one of the Customs officers was told that the amount demanded is not a statutory fee but a transportation fee for the officer who went to supervise the truck.

GSA explained to the Customs that their bosses from the Head Quarters always tell the drivers not to pay whenever such cases occur.

Letter, the with whom GSA staff was communicating refused to cooperate, situation which prompted GSA to call Mr. Ofori Oscar to seek hi intervention.
The Customs Officers at the Ahinkro barrier released the papers to the driver after Mr. Ofori's intervention.
 
Policy or regulatory NTB
No 
Location
Ghana: Ahinkro Customs barrier ()  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2022-11-01  
Status
In process  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2022-11-01 15:05  
Modified
2022-11-01 15:05