Complaint

Complaint number
NTB-000-373  
NTB Type
8.8. Issues related to transit  
Complaint
The truck broke down and he reported to the Nsutem Customs on the 18/08/2022. On the 22nd /08§2022 the truck was repaired and when he went to the Customs to take his papers, the latter requested that he pays GH 500.00.  
Status note
Few minutes after GSA staff conversation with the Customs, the driver was released  
Progress update note
The driver called GSA staff to report the incident. The in-charge at the Nsutem Customs barrier claimed the driver's case had been assigned to an officer who will only be available in the evening  
Policy or regulatory NTB
No 
Location
Ghana: Nsutem Customs (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2022-08-23  
Status
Resolved  
Date of resolution
2022-08-23  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2022-08-23 15:06  
Modified
2022-08-23 15:29