Non-Tariff Barriers :: Complaints

Complaint

Complaint number: NTB-000-373
NTB Type: 8.8. Issues related to transit
Complaint: The truck broke down and he reported to the Nsutem Customs on the 18/08/2022. On the 22nd /08§2022 the truck was repaired and when he went to the Customs to take his papers, the latter requested that he pays GH 500.00.
Status note: Few minutes after GSA staff conversation with the Customs, the driver was released
Progress update note: The driver called GSA staff to report the incident. The in-charge at the Nsutem Customs barrier claimed the driver's case had been assigned to an officer who will only be available in the evening
Policy or regulatory NTB: No
Location: Ghana: Nsutem Customs (Other)
Reporting Country: Burkina Faso
Reporting Town
Date of incident: 2022-08-23
Status: Resolved
Date of resolution: 2022-08-23
Product Description
Product Originating Country
Total value: 0
Date reported: 2022-08-23 15:06
Modified: 2022-08-23 15:29