Complaint
- Complaint number
-
NTB-000-367
- NTB Type
-
Other type: Unnecessary delay by Axle Load operator
- Complaint
-
The weighbridge operator claimed the driver told him that their machine is not functioning well, because of the discrepancies in the reading. Because of this the weighbridge operator kept the driver's papers till the following day (7th June, 2022).
- Status note
-
The driver was released
- Progress update note
-
The driver called GSA to report the incident. GSA staff speaking to the operator was told just as the driver narrated the story.
GSA staff had to plead the operator before he accepted to release the papers to the driver.
- Policy or regulatory NTB
- No
- Location
-
Ghana: Sawla Axle Load station (Other)
- Reporting Country
-
Burkina Faso
- Reporting Town
-
- Date of incident
-
2022-06-06
- Status
-
Resolved
- Date of resolution
-
2022-06-07
- Product Description
-
- Product Originating Country
-
- Total value
-
0
- Date reported
-
2022-06-20 14:48
- Modified
-
2022-06-20 14:49
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