Complaint

Complaint number
NTB-000-276  
NTB Type
Other type: Extortion  
Complaint
The truck driver was wrongfully crossed by a taxi driver at Kumasi. When the Police came to the scene, the took the truck driver to the Police station and put him behind the bar. Later on the Police collected GH 600.00 from the driver to bring him out. The driver called GSA on Thursday, 23rd January 2020 and said they asked him to pay Gh 500.00 for the to be tested before his release. The testing officer arrived on Friday, 24th, tested the truck and collected the above amount.
After that, the Police seized, not only the driver's International licence, carte grise internationale but also his car key, leaving him no option than to look for place to sleep. The Police later told him that the his papers and key would be given back to him on Monday, 27th, January 2020.

On Monday morning, the driver went to the Police station to retrieve his items, but the officer on duty told him to wait to the commander  
Progress update note
GSA staff asked the driver to call him as soon as the testing officer comes, but he failed to do so. On Monday, 27 January 2020, GSA staff asked the driver to send him the officer's number which he did.

GSA called the officer on duty to understand why the driver wasn't released after testing the truck. The officer said it was an order from his Commander. GSA staff then asked him to let him know when the Commander is in.  
Policy or regulatory NTB
No 
Location
Ghana: Kumasi (Other)  
Reporting Country
Burkina Faso  
Reporting Town
 
Date of incident
2020-01-20  
Status
In process  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2020-01-27 14:40  
Modified
2020-01-27 14:40