Non-Tariff Barriers :: Complaints

Complaint

Complaint number: NTB-000-223
NTB Type: Other type: Extortion of money by Customs Officers (
Complaint: The driver's truck got broken down and he reported to the Customs. After repairing the truck, the driver went back to the Customs to retrieve his papers but the Officers asked that he paid GH 300.00 before they could release the documents.

Let's note that the driver had been at the Customs from 8 am and as at 2:30pm he was not released.
Progress update note: When the driver called, GSA staff asked to speak to the officers there but they all refused to cooperate.

GSA staff called Mr. Teteh (Assistant Commissioner) in charge of transit who directed him to ask of Mr Agbozo and later Mr. Yankie. The officers just claimed none of these persons was around.
Policy or regulatory NTB: No
Location: Ghana: Kumasi - Customs Office (Head Office) (Other)
Reporting Country: Burkina Faso
Reporting Town: Kumasi
Date of incident: 2019-07-01
Status: In process
Product Description
Product Originating Country
Total value: 0
Date reported: 2019-07-01 16:31
Modified: 2019-07-01 16:31