Complaint

Complaint number
NTB-000-223  
NTB Type
Other type: Extortion of money by Customs Officers (  
Complaint
The driver's truck got broken down and he reported to the Customs. After repairing the truck, the driver went back to the Customs to retrieve his papers but the Officers asked that he paid GH 300.00 before they could release the documents.

Let's note that the driver had been at the Customs from 8 am and as at 2:30pm he was not released.  
Progress update note
When the driver called, GSA staff asked to speak to the officers there but they all refused to cooperate.

GSA staff called Mr. Teteh (Assistant Commissioner) in charge of transit who directed him to ask of Mr Agbozo and later Mr. Yankie. The officers just claimed none of these persons was around.  
Policy or regulatory NTB
No 
Location
Ghana: Kumasi - Customs Office (Head Office) (Other)  
Reporting Country
Burkina Faso  
Reporting Town
Kumasi  
Date of incident
2019-07-01  
Status
In process  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2019-07-01 16:31  
Modified
2019-07-01 16:31