Complaint

Complaint number
NTB-000-040  
NTB Type
7.6. Lack of information on procedures (or changes thereof)  
Complaint
Driver called Focal point after an accident and was directed to the Assin Fosu police station to report the inciddence after being given the telephone number of the ECOWAS Brown Card secretariat.  
Progress update note
Lead focal point called the focal person at the MTTD Head office ( Police Service) at 11:54 am to report the case. The latter provided BA staff with a follow up number of an Inspector to call for on site assistance.
Upon calling the Inspector Boateng at the Asinfosu Police station arround 4:45pm, he required that the driver brings a guarantor/assurer whose details will be kept by the police before they can release him. This was done by the driver who was released later arround 7:00pm. No money was paid.  
Policy or regulatory NTB
No 
Location
Ghana: Foso - Abor (Check Points (Road))  
Reporting Country
Burkina Faso  
Reporting Town
Foso  
Date of incident
2017-07-10  
Status
Resolved  
Date of resolution
2017-07-10  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2018-02-08 14:37  
Modified
2018-02-08 14:37