Complaint

Complaint number
NTB-000-032  
NTB Type
7.6. Lack of information on procedures (or changes thereof)  
Complaint
Driver was detained at the entrance to Accra for not fastening seat belt. As he was speaking french the Police could not understand him.  
Progress update note
BA intervened and explained to the officers at post that it was only a language barrier issue. And asked officers to allow the driver to continue his journey
Driver was advised on attitudes to portray when stopped by police and later released without paying any money.  
Policy or regulatory NTB
No 
Location
Ghana: Accra - Accra (Check Points (Road))  
Reporting Country
Burkina Faso  
Reporting Town
Accra  
Date of incident
2017-08-29  
Status
Resolved  
Date of resolution
2017-08-29  
Product Description
 
Product Originating Country
 
Total value
0  
Date reported
2018-02-07 13:49  
Modified
2018-02-07 13:49