Complaint number
NTB Type
8.2. Administrative (Border Operating Hours, delays at border posts, etc.)  
On Monday 6th November 2017, about 27 trucks were stopped at the Paga border. The issue was, at their arrival, the drivers gave their documents to the customs who, in their turn handed the papaers to the so called goro boys. These goro boys came to the drivers and asked them to pay 10 000 CFA each before they continue their journey.

However, there was a directive from the commissioner of the Ghana Revenue Authority to stop the operation of the goro boys at the border. Speaking to one Fuseni, one of the goro boys, he told Borderless Alliance staff that the commissioner in his remark asked only the unauthorized agents to stop operating at the border.
It took the intervention of Mr. George ENCHILL ffrom GRA-Customs Division and a certain Mr Koulibali Sounkalo, from the Burkina Shippers' Council to release the drivers.  
Status note
This complaint was resolved as BA staff called on Mr George ENCHILL, our focal point person at VRA-Customs division; and M. Coulibaly SOUNKALO from Burkina Shippers' Council to intervene. These two persons spoke to the customs officer in charge at the border for the immediate release of the drivers.  
Progress update note
We will appeal to the our focal person at GRA- Customs Division to give more light on this issue between the customs officers and the goro boys on one hand and the drivers on the other hand.  
Policy or regulatory NTB
Ghana: Paga (Border post)  
Reporting Country
Reporting Town
Date of incident
Date of resolution
Product Description
Product Originating Country
Total value
Date reported
2017-11-08 10:03  
2017-12-19 15:59